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- Hotel Central Residency and banquet - Hotel, Kochbihar
Hotel Central Residency and banquet
About Property
Situated in Koch Bihr, Central Residency And Banquet CoochBehar has a garden and a terrace. This 2-star hotel offers a 24-hour f ...Read moreAmenities
- Restaurant
- Indoor Games
- Jungle Safari
- Butler Services
- 24-hour Room Service
- Lounge
- + More Amenities
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Average(50 RATINGS)
Kochbihar
1.8 km drive to Cooch Behar
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 11 AM
Check-in date
Check-out date
Rooms, Guests
Hotel Central Residency and banquet Location
Location rated 2.5 by guests
What guests said
Guests praised the property's location for being convenient and close to attractions, such as Rajbari, within walking distance. However, some reported challenges like poor overall condition and lack of cleanliness, which detracted from their experience. Despite positive mentions of surrounding amenities, concerns about room quality and maintenance were noted.
Property Rules at Hotel Central Residency and banquet
Check-in: 12 PM Check-out: 11 AM
- Primary Guest should be atleast 18 years of age.
- Passport, Driving License, Govt. ID and Aadhaar are accepted as ID proof(s)
- Pets are not allowed
- Outside food is not allowed
- Smoking within the premises is not allowed
- Must Read Rules
- Guest Profile
- Guest Profile (Hourly)
Hotel Central Residency and banquet Photos by Guests
- +1 Guest Photos
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Average
50 Ratings, 22 Reviews
Last 10 Customer Ratings (Latest First)
- 4
- 1
- 2
- 3
- 5
- 2
- 1
- 1
- 4
- 1
Review Summary
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Guests appreciate the good location and spacious rooms in the property. Some have noted the friendly and helpful staff, contributing positively to their experience. However, the cleanliness and maintenance of the rooms received negative feedback, with many mentioning dirty bedding and poor facilities. Service quality varies, with slow response times and some complaints about lack of food options.
Sort by:
Latest first
1.0
Bad Experience Eve
abul b.couple
Room was dirty, staff was rude but owner was awesome but he was in call, and service was very slow.
Room: Deluxe Non Ac Room
2.0
Poor Stay
ganga s.solo
room was not so clean late service staff is not co operative utility wasn't there there is no room service
Room: Deluxe Room
2.0
Poor Stay
subhash.group
hotel is not clean. room service is not available. disturb by the hotel staff. mosquito killer not available. food and tea not available 😭
Room: Deluxe Room
Hotel Central Residency and banquet has replied on Thu Feb 20 08:37:21 IST 2025
Dear Sir, thanks for your kind and valuable review. We apologize for your problems. We understand your problem during your stay with us, definitely we will solve these problems as early as possible, it will help to improve us in future for better service. We are requesting you to kindly give us the opportunity to serve you once again and hope to serve you again in future. Thanks and Best Regards Team “Hotel Central Residency and Banquet, Cooch Behar” A Unit of Minutes Management and Technology Pvt. Ltd.
1.0
Very poor experience. Not suggested
subham s.couple
There were no proper facilities in the room and also the toilet was terribly maintained. Altogether a very poor experience. Not at all suggested to stay here.
Room: Deluxe Non Ac Room
3.0
Average Stay
kabita d.
the stuff of the hotel are very good .there behaviour pleasrd us .but the room facilities are not good .rooms are dirty .bed cover and pillow covers are not clean. they not clean the rooms regularly. the location of the hotel is very good .parking system is also very *good conclusion i can say that the cleanliness of the hotel is not up to mark.
Room: Deluxe Double Room with Balcony
Hotel Central Residency and banquet has replied on Thu Feb 20 08:35:08 IST 2025
Dear Madam, thanks for your kind and valuable review, it will help to improve us in future for better service. We are happy you have enjoyed our hospitality and hope to serve you again in future. Thanks and Best Regards Team “Hotel Central Residency and Banquet, Cooch Behar” A Unit of Minutes Management and Technology Pvt. Ltd.
2.0
Poor Stay
ranjan d.solo
Poor quality room at the price point. Non ac room is horrible in summer. I booked at rupees of 934 non ac single room is soo poor quality. And also the room is top floor of the hotel. So thats why it was too hot. I t is not usable in summer. But ac room is average price high
Room: Deluxe Non Ac Room
Hotel Central Residency and banquet has replied on Sat Oct 05 12:05:40 IST 2024
Dear Sir, thanks for your kind and valuable review. We understand your problem during your stay with us, definitely we will solve these problems as early as possible, it will help to improve us in future for better service. We hope to serve you again in future. Thanks and Best Regards Team “Hotel Central Residency and Banquet, Cooch Behar” A Unit of Minutes Management and Technology Pvt. Ltd.
3.0
Average Stay
madan c.
Actually i am not staying in hotel central residency. They could not give me accomodation at their hotel, because their hotel already occupied by a marriage party. They provide me in a nearby hotel.
Room: Deluxe Room
Hotel Central Residency and banquet has replied on Sat Oct 05 12:09:09 IST 2024
Dear Sir, thanks for your kind and valuable review. We understand your problem during your stay with us, definitely we will solve these problems as early as possible, it will help to improve us in future for better service. We hope to serve you again in future. Thanks and Best Regards Team “Hotel Central Residency and Banquet, Cooch Behar” A Unit of Minutes Management and Technology Pvt. Ltd.
1.0
Worst experienced hotel
syam k.couple
coupleVery sorry to say that it was the worst hotel i’ve ever seen. Took money for breakfast and they didn’t even come for checkout. We gave the key to one lady there.
Room: Deluxe Double Room with Balcony
Hotel Central Residency and banquet has replied on Sat Oct 05 12:11:32 IST 2024
Dear Sir, thanks for your kind and valuable review. We understand your problem during your stay with us, definitely we will solve these problems as early as possible, it will help to improve us in future for better service. We hope to serve you again in future. Thanks and Best Regards Team “Hotel Central Residency and Banquet, Cooch Behar” A Unit of Minutes Management and Technology Pvt. Ltd.
2.0
Poor Stay
sourav c.business
The stay experience was very bad at all. The bedding and pillow were so dirty. Even after asking them to change it, they were given another dirty pillow. The condition of the bathroom was also bad. It was waterlogged. The wall of the room was full of tobacco spit spots. I booked the room with breakfast but in the morning after informing them for breakfast they provided it almost after one and half hours. They said that food facilities are closed in their property but it was active in mmt.
Room: Deluxe Double Room with Balcony
Hotel Central Residency and banquet has replied on Sat Oct 05 12:17:25 IST 2024
Dear Sir, thanks for your kind and valuable review. We understand your problem during your stay with us, definitely we will solve these problems as early as possible, it will help to improve us in future for better service. We hope to serve you again in future. Thanks and Best Regards Team “Hotel Central Residency and Banquet, Cooch Behar” A Unit of Minutes Management and Technology Pvt. Ltd.
5.0
Excellent Stay
joydip m.couple
Good rooms with tv, wi fi+ balcony the hotel is in govt property. The staff was good and cooperative.
Room: Deluxe Double Room with Balcony
Hotel Central Residency and banquet has replied on Sat Oct 05 12:18:22 IST 2024
Dear Sir, thanks for your kind and valuable review, it will help to improve us in future for better service. We hope to serve you again in future. Thanks and Best Regards Team “Hotel Central Residency and Banquet, Cooch Behar” A Unit of Minutes Management and Technology Pvt. Ltd.
2.0
Poor infrastructure
asish a.family
familyPoor cleaning, no power backup, unprofessional staffs, not care about the guest. We suffered a lot for night stay.
Room: Deluxe Room
Hotel Central Residency and banquet has replied on Sat Oct 05 12:19:48 IST 2024
Dear Sir, thanks for your kind and valuable review. We understand your problem during your stay with us, definitely we will solve these problems as early as possible, it will help to improve us in future for better service. We hope to serve you again in future. Thanks and Best Regards Team “Hotel Central Residency and Banquet, Cooch Behar” A Unit of Minutes Management and Technology Pvt. Ltd.
5.0
Good
shadab a.solo
The rooms were spacious, clean and well-maintained. The beds were very comfortable and the amenities were great…The staff at this hotel were so friendly and helpful. They made our stay so enjoyable and comfortable.”
Room: Deluxe Double Room with Balcony
Hotel Central Residency and banquet has replied on Sat Oct 05 12:21:50 IST 2024
Dear Sir, thanks for your kind and valuable review, it will help to improve us in future for better service. We hope to serve you again in future. Thanks and Best Regards Team “Hotel Central Residency and Banquet, Cooch Behar” A Unit of Minutes Management and Technology Pvt. Ltd.
1.0
Worst hotel i have ever seen
minarul.business
businessNot cleaned, not in the catagory of a hotel, missing out basic amenities. No power back up, unprofessional staffs, they don't pick phone on time. And finally unlimited excuses
Room: Deluxe Room
Hotel Central Residency and banquet has replied on Sat Oct 05 12:23:08 IST 2024
Dear Sir, thanks for your kind and valuable review. We understand your problem during your stay with us, definitely we will solve these problems as early as possible, it will help to improve us in future for better service. We hope to serve you again in future. Thanks and Best Regards Team “Hotel Central Residency and Banquet, Cooch Behar” A Unit of Minutes Management and Technology Pvt. Ltd.
2.0
Poor Stay
quazi k.
Ok
Room: Deluxe Double Room with Balcony
Hotel Central Residency and banquet has replied on Sat Oct 05 12:24:28 IST 2024
Dear Sir, thanks for your kind and valuable review. We understand your problem during your stay with us, definitely we will solve these problems as early as possible, it will help to improve us in future for better service. We hope to serve you again in future. Thanks and Best Regards Team “Hotel Central Residency and Banquet, Cooch Behar” A Unit of Minutes Management and Technology Pvt. Ltd.
5.0
Best hotel
sudhangshu m.couple
For rajbari tour. Its the best choice. Near nbstc. Good behaviour and co operative staff r there. If i come again to rajbari then i must book this hotel rajbari is very near to this hotel max 500 m. You can go there by foot.
Room: Deluxe Room
Hotel Central Residency and banquet has replied on Sat Oct 05 12:25:44 IST 2024
Dear Sir, thanks for your kind and valuable review, it will help to improve us in future for better service. We hope to serve you again in future. Thanks and Best Regards Team “Hotel Central Residency and Banquet, Cooch Behar” A Unit of Minutes Management and Technology Pvt. Ltd.
4.0
Good
bapi.couple
Good Hotel & Room are also Good.Staff Behaviour also good & Tòo Co-oparative. Total Experience are Good.
Room: Superior Queen Room
Hotel Central Residency and banquet has replied on Thu Jun 01 18:05:05 IST 2023
Dear Sir. Greetings from central residency and banquet coochbehar. We apologize for the late reply. We are happy you have enjoyed our hospitality Thanks for your valuable feedback.
2.0
Poor Stay
kaushik s.
Very poor condition hotel. This hotels room rent rs 400 to 500. 00 maximum. You take from me 1842. 00 this is too much maximum in the sense of hotel condition.
Room: Superior Queen Room
Hotel Central Residency and banquet has replied on Thu Jun 01 18:06:27 IST 2023
Dear Sir. Greetings from central residency and banquet coochbehar. We apologize for the late reply. We have noted your concern and have worked on it. We are requesting you to kindly give us opportunity to serve you once again. Thanks for your valuable feedback.
3.0
Good stay
md a.business
The set up was new but almost all amenities was there.
Room: Deluxe Double Room with Balcony
Hotel Central Residency and banquet has replied on Sun Sep 18 18:50:41 IST 2022
Dear sir. Thank you for choosing central residency and banquet coochbehar, we are happy you have enjoyed our hospitality. Thanks team central residency and banquet coochbehar
5.0
Excellent
prabhakar g.couple
Nice rooms, good facilities and very good staff in this hotel
Room: Superior Queen Room
Hotel Central Residency and banquet has replied on Mon Sep 05 23:53:27 IST 2022
Dear mr garain. We are very happy you like our services, and we really thank you for giving us your valuable feedback. We hope to serve you again the same way as we served you. Team central residency and banquet coochbehar
5.0
Safe for single travel-ling women.
sudha n.solo
The place is neat and clean, staff was good enough to arrange my onward s trip to assam, my train was at 4am. Mr benoy kumar helped me to reach the station on time. Thank you. Walking distance of 2 minutes from rajbari, the hotel was in bus stand. But without any noise i sleep well. Recommended to business travellers. Location. It's inside the nbstc bus compound. Food. They served me homely cooked food. Chapati roti with chicken, salad, and sweet. Thank you central residency and banquet.
Room: Superior Queen Room
Hotel Central Residency and banquet has replied on Fri Aug 12 09:56:10 IST 2022
Dear mam. Thank you for such a wonderful comment. We are very happy that you like our hospitality, on behalf of our entire team we would welcome you again in future. Team central residency and banquet coochbehar
