Guests highlighted numerous concerns regarding this property. Many complained about room cleanliness, lack of amenities like towels and a functioning TV, and poor maintenance overall. Issues included receiving smaller rooms than booked, inadequate hot water availability, and unpleasant bathroom conditions. While a few mentioned good staff and a nice location, the majority expressed disappointment, especially with the misleading advertisements and the staff's behavior. Overall, the experience left many feeling frustrated and dissatisfied.