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You are booking hotel for more than 30 days

Review Of Roop Mahal Hotel

Near Delhi Gate, Ajmer | 9 minutes walk to Dargah Ajmer Sharif

    User Rating & Reviews

    • everyone
    • couple
    • family
    2.7
    Average

    25 Ratings, 17 Reviews

    excellent
    16%
    very good
    24%
    average
    12%
    poor
    12%
    bad
    36%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 2
    • 1
    • 1
    • 1
    • 1
    • 4
    • 1
    • 5

    Rating Categories

    • Location3.3
    • Cleanliness2.8
    • Room2.7
    • Value For Money3.4
    • Facilities2.5
    • Hospitality1.7
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    Guests highlighted numerous concerns regarding this property. Many complained about room cleanliness, lack of amenities like towels and a functioning TV, and poor maintenance overall. Issues included receiving smaller rooms than booked, inadequate hot water availability, and unpleasant bathroom conditions. While a few mentioned good staff and a nice location, the majority expressed disappointment, especially with the misleading advertisements and the staff's behavior. Overall, the experience left many feeling frustrated and dissatisfied.

    Sort by:

    Positive first
    2.0

    Room facility

    abhishek n.couple

    Deal bed not available, 2 single bed are available, service phone not working.

    Travel Month: Jan 2020

    Room: Deluxe Double Bed non Ac

    Roop Mahal Hotel has replied on Sun Jan 12 15:41:43 IST 2020

    Sorry for the inconvenience.

    1.0

    Poor cleaning and congested room

    lokesh s.couple

    There is no housekeeping, no towels, no center table and chairs, TV but inactive no channels, no western toilet seat, no geyser hot water available 6 to 8 am, only if you wish to take a bath early or late then there is no hot water. Dead telephone and also no Wi-Fi facilities. All above was mentioned while, I choosing the hotel but actually it's not provided. So Disgusting.

    Travel Month: Jan 2020 (3-Night Stay)

    Room: Deluxe Double Bed non Ac

    • user photos
    • user photos

    Roop Mahal Hotel has replied on Sun Jan 12 15:41:10 IST 2020

    Sorry for inconvenience.

    1.0

    Nothing's worst than this

    rameez k.family

    Biggest cheater. Booked for 4 people and they give me a double bedroom. I asked me to pay extra for 4 people room. The photo shows Western toilets, but it was Indian toilets. Very stinky. No cleanliness at all. The manager's behavior was the worst. Not helpful at all. Will lodge complaints against this hotel. A personally advise everyone not to go here at all.

    Travel Month: Jan 2020

    Room: Deluxe Double Bed non Ac

    Roop Mahal Hotel has replied on Sun Jan 12 15:42:08 IST 2020

    Sorry for inconvenience.

    1.0

    Terrible Stay

    chetan t.couple

    Rooms was not clean even the toilet was not clean. Room was to small.

    Travel Month: Nov 2019

    Room: Deluxe Double Bed non Ac

    Roop Mahal Hotel has replied on Fri Dec 06 11:17:57 IST 2019

    Sorry for inconvenience.

    1.0

    Very unsatisfied

    mohd a.family

    I booked a four-bedroom deluxe room, but when I reach hotel, they offer me a double bed ordinary small 80sq.ft room, But when I told them that I have booked a deluxe four-bedroom they said We haven't any room at this time. Then I talked to MMT helpline then they shift me to the same size four bedroom with no amenities. Then I talked to MMT helpline about this after this they shifted me to another room of 100sq.ft. with no towel, no toiletries, no chair, no table.

    Travel Month: Nov 2019

    Room: Deluxe Four Bed Non Ac

    Roop Mahal Hotel has replied on Fri Dec 06 11:18:50 IST 2019

    Sorry for inconvenience.

    5.0

    Nice Hotel

    monu k.couple

    It's a budget Hotel for stay nice interior for rooms well good staff and manager behavior

    Travel Month: Jul 2019

    Room: Deluxe Double Bed Ac

    Roop Mahal Hotel has replied on Tue Aug 13 08:35:29 IST 2019

    Dear Monu khan, greetings from Hotel Roop Mahal Ajmer. It was indeed pleasure to note about your experience in the Hotel. We are very grateful to note about your complimenting services and amenities of our Hotel. Positive feedback from our guest is always a strong motivation to all of us to continuously provide a high level of services. The entire team of Hotel is look forward to welcoming you back again in the Hotel. Thanks and regards Hotel Roop Mahal Ajmer

    4.0

    Good Stay

    shiv m.business

    Not according to given facilities shows as booking time

    Travel Month: Jun 2019

    Room: Deluxe Double Bed non Ac

    Roop Mahal Hotel has replied on Fri Jun 28 11:45:13 IST 2019

    Thanks for review Mr. Shiv Mohan Gupta. Greeting from Hotel Roop Mahal Ajmer. Please visit again we are waiting welcome back you in our Hotel. Thanks and regards Hotel Roop Mahal Ajmer

    2.0

    Really worst

    sharif k.

    Worst service and room. * This is the translation of the submitted review.

    Travel Month: Feb 2019

    Room: Deluxe Triple Bed Non ac

    Roop Mahal Hotel has replied on Sun May 26 13:03:34 IST 2019

    Thanks for review and feedback and sorry for inconvenience

    5.0

    Excellent Stay

    zainul.

    Good staff and service is excellent.

    Travel Month: Feb 2019

    Room: Deluxe Double Bed non Ac

    Roop Mahal Hotel has replied on Sun May 26 13:05:08 IST 2019

    Thanks for review Mr. Zainul Hassan. Greeting from Roop Mahal Guest. Please visit again we are waiting welcome you in our hotel. Thanks and regards

    4.0

    Location

    mo u.

    Location is very nice and budget guest house.
    Room is so good and nice.

    Travel Month: Jan 2019

    Room: Deluxe Double Bed non Ac

    Roop Mahal Hotel has replied on Sun May 26 13:07:03 IST 2019

    Thanks for review and feedback. Please visit again we are waiting welcome back you in our hotel. Thanks and regards Roop Mahal Guest House

    4.0

    Good for short stay

    khan m.

    Good Hotel for stay, good location.

    Travel Month: Jan 2019 (7-Night Stay)

    Room: Deluxe Double Bed non Ac

    Roop Mahal Hotel has replied on Fri Feb 01 14:29:52 IST 2019

    Thanks for review Mr. Khan MASHHUDRAZA

    2.0

    Poor Stay

    ramees a.loyalty-icon

    Cheap rooms and bad service etc.

    Travel Month: Jan 2019

    Room: Deluxe Double Bed non Ac

    Roop Mahal Hotel has replied on Fri Jan 25 14:57:41 IST 2019

    Thanks for review Mr. Ramees Ali

    5.0

    Very nice

    maqsood a.family

    It was very nice.

    Travel Month: Nov 2018

    Room: Deluxe Double Bed non Ac

    Roop Mahal Hotel has replied on Tue Dec 18 23:07:07 IST 2018

    Thanks for review Mr. Ma good Alam. Greeting from Roop Mahal Guest House, Ajmer. Please visit again.

    4.0

    Good Stay

    md s.

    Nice place to stay at cheap price.

    Travel Month: Oct 2018

    Room: Deluxe Double Bed Ac

    Roop Mahal Hotel has replied on Tue Dec 18 23:07:47 IST 2018

    Thanks for review Mr. Md Shahnawaz.

    1.0

    Food location

    akhlaque a.

    Nothing is better in this hotel, irritating.
    Room facility is very poor. I booked a room with 3 bed but hotel staff gave us 2 bed size room and its very small room. Bathroom is very disgusting because there is no more place and no cleaning. I request never booked this hotel for stay.

    Travel Month: Oct 2018 (4-Night Stay)

    Room: Deluxe Triple Bed Ac

    Roop Mahal Hotel has replied on Tue Dec 18 23:08:15 IST 2018

    Sorry for inconvenience.

    1.0

    My experience *This is a translation of the submitted review.

    alok m.

    Hoteliers have bothered. They were changing the room repeatedly. Then sent to another hotel. Room air conditioner working after 3 hours later. TV did not even exist. There was so much dirt in the room. *This is a translation of the submitted review.

    Travel Month: Aug 2018

    Room: Deluxe Double Bed Ac

    Roop Mahal Hotel has replied on Tue Dec 18 23:09:09 IST 2018

    Sorry for your inconvenience.

    1.0

    Worst hotel. Need not to

    md h.group

    Bad experience. Very bad survive and bad behaviour of staff and owner. Maintenance was worst including room and bathroom.

    Travel Month: May 2018

    Room: Deluxe Double Bed non Ac

    Roop Mahal Hotel has replied on Tue Dec 18 23:09:30 IST 2018

    Sorry for inconvenience.

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