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Review Of RIVA RESIDENCY

Sultanpet, Palakkad

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.4
    Good

    192 Ratings, 124 Reviews

    excellent
    18%
    very good
    37%
    average
    23%
    poor
    9%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 3
    • 3
    • 1
    • 5
    • 1
    • 1
    • 5
    • 5
    • 4

    Rating Categories

    • Location3.8
    • Cleanliness3.5
    • Room3.4
    • Value For Money3.6
    • Food3.2
    • Security3.2
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property is situated in a prime location, making it convenient for guests to access local amenities and attractions. While many reviews praise the helpful staff and the clean rooms, multiple guests noted serious cleanliness issues in bathrooms and a lack of proper maintenance, including dirty towels and unkempt facilities. Additionally, the complimentary breakfast received mixed feedback due to its limited variety. Service speed and parking facilities also posed challenges for some guests.

    Sort by:

    Positive first
    1.0

    poor service

    rashid b.business

    He will give another property very poor service room small bed poor quality

    Travel Month: Jun 2025

    Room: Standard A/C Room

    1.0

    Don’t stay in the hotel

    pavithran p.group

    Worst management ever u may find good hotel than this in palakkad

    Travel Month: Dec 2022

    Room: Standard Non A/C Room

    5.0

    Feedback

    ankita m.loyalty-iconsolo

    Good value for money, good loxation, helpful staff, excellent behaviour

    Travel Month: Aug 2022

    Room: Standard A/C Room

    • user photos
    • user photos
    • user photos
    • user photos
    1.0

    Very bad

    vivek c.business

    I changed my room. Not cleaned. They provided another room. Cup, bucket all contains mud like article. Closet not cleaned. How can i trust your service

    Travel Month: Jan 2022

    Room: Standard A/C Room

    5.0

    Location and hygiene

    anjitha t.group

    Location - good area with all basic amenities hygiene- almost the room was clean

    Travel Month: Jan 2022

    Room: Standard Non A/C Room

    4.0

    Food

    zakeer s.family

    There was nothing related to food and no complementary breakfast

    Travel Month: Dec 2021

    Room: Standard Non A/C Room

    2.0

    Very poor maintenance. I recommended not to choose riva residency

    ravindran.family

    Management must have a look on this

    Travel Month: Dec 2021

    Room: Standard Non A/C Room

    4.0

    Satisfied

    viswanath r.couple

    No complaints. Look decent. Nothing to add

    Travel Month: Nov 2021

    Room: Standard Non A/C Room

    3.0

    Safety not upto mark

    sandeep s.loyalty-iconfamily

    Bedsheets was not clean, pillow covers was not replaced. Bathroom was not cleaned properly.

    Travel Month: Jan 2021

    Room: Standard A/C Room

    4.0

    Zero marks in cleanliness

    tony j.family

    They use same towel as carpet. Room was not near. But at a cost of thousand ac room was okay. No parking space. You have to Park roadside. Breakfast was good.

    Travel Month: Mar 2020

    Room: Standard A/C Room

    5.0

    Stay

    athul a.group

    Stay was pleasant and good with good service

    Travel Month: Mar 2020

    Room: Standard A/C Room

    4.0

    Good

    athul a.business

    Very good stay with clean room.

    Travel Month: Mar 2020

    Room: Standard A/C Room

    4.0

    Situated in the heart of the Town. Lots of option to eat. Parking is the problem here. Staff is courteous

    rajesh m.solo

    Situated in the heart of the Town. Lots of option to eat. Parking is the problem here. Staff is courteous

    Travel Month: Feb 2020

    Room: Deluxe A/c

    4.0

    Very nice

    abhilash s.couple

    Value for money. Nice stay with affordable price.

    Travel Month: Feb 2020

    Room: Deluxe A/c

    5.0

    Good

    sunitha s.group

    Good hotel and maintain good food

    Travel Month: Dec 2019

    Room: Standard A/C Room

    3.0

    House keeping

    jayaraman t.solo

    Cleanliness to be improved wash room quality towels to be provided

    Travel Month: Feb 2020

    Room: Deluxe A/c

    5.0

    Excellent Stay

    vijay k.family

    I booked via Make My Trip in Riva Residency in Palakkad. Without advance, I stayed very pleasant and happy nice experience. Thanks to Make My Trip.

    Travel Month: Feb 2020

    Room: Deluxe A/c

    3.0

    Average Stay

    muhammed r.business

    Average hotel with neatness. Food is good, but no variety.

    Travel Month: Feb 2020

    Room: Deluxe A/c

    2.0

    Hotel management is not very flexible

    hariharan m.family

    Simple rooms, smelly bathrooms, room service not upto mark. Served worst tea at mornings. So next day I bought myself. All famous hotel near by. Budget hotel even for family.

    Travel Month: Jan 2020

    Room: Deluxe A/c

    4.0

    Good stay

    geetha h.couple

    Good and clean rooms and washroom. The location is also good.

    Travel Month: Dec 2019

    Room: Standard Non A/C Room

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