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Review Of Reliance Guest House

City Center, Durgapur

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.1
    Good

    115 Ratings, 76 Reviews

    excellent
    18%
    very good
    24%
    average
    23%
    poor
    14%
    bad
    20%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 2
    • 4
    • 3
    • 5
    • 3
    • 1
    • 4
    • 2

    Rating Categories

    • Location4.0
    • Cleanliness3.6
    • Room3.5
    • Value For Money3.6
    • Food2.6
    • Security3.7

    Sort by:

    Positive first
    4.0

    Good Experience

    siddhartha.business

    I checked into Reliance Guest House yesterday and checked out today. Considering the price, one shouldn’t expect a better experience in Durgapur. The location is good, the car parking space is convenient, and the staff are polite though not very professional. The room and furniture could use some maintenance and the food was average.

    Travel Month: Aug 2025

    Room: AC Deluxe Room

    3.0

    Average Stay

    vanshree.family

    Average: 3. Room service was not regular. Room was not cleaned daily, sheets were not changed. No food and restaurant facilities were available.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: NON AC DOUBLE

    3.0

    Average Stay

    goutam m.

    Food too costly Accommodation uncleaned. Service poor. Behaviour little bit harsh

    Travel Month: Jul 2025

    Room: AC Deluxe Room

    1.0

    please don’t visit

    raj r.solo

    It was very poor quality and very bad experience, I request to every one please don’t visit

    Travel Month: Jul 2025

    Room: AC Deluxe Room

    1.0

    Terrible Stay

    susanta g.loyalty-icon

    extremely bad. no support staff. no front desk staff , no restaurant facility. will no recommend for family visit.

    Travel Month: May 2024

    Room: AC Deluxe Room

    1.0

    Terrible Stay

    atin m.

    1. Ceiling fan is not working 2. Hotel room wall to old painted 3. The room is not very much clin 4. Bathroom basin was broken

    Travel Month: May 2024

    Room: AC Deluxe Room

    1.0

    Terrible Stay

    kumar r.solo

    The behaviour of the staff was very rude. Booked ac deluxe room from make my trip they provided me very dirty room and told me that we can't provided good room to mm t users. Shame on you mm t and worst service by reliance guest house. Took 1500 rs and provided room worth 700. Very bad experience.

    Travel Month: May 2024

    Room: AC Deluxe Room

    4.0

    Nice place for staying at durgapur

    shevantika.family

    I stayed at their non ac deluxe room along with my family for 2 days. Service was good and staff members were hospitable.

    Travel Month: Apr 2024

    Room: NON AC DOUBLE

    3.0

    Not satisfied with this hotel

    bholanath t.solo

    Ac was too old and not working properly. Nobody was there at 10. 30 pm at reception. Faced difficulty while returning at night to my room.

    Travel Month: Mar 2024

    Room: AC Deluxe Room

    1.0

    Terrible Stay

    sourav m.couple

    Room are not good. Overpriced & room window glass not good. Glass parda are so small.

    Travel Month: Mar 2024

    Room: NON AC DOUBLE

    1.0

    worst hotel

    gyanajit m.loyalty-iconsolo

    very worst hotel , I have ever seen 😦😞. Rooms are not cleaned, breakfast included in the hotel but not provided in actual. I am spending one tight very uncomfortablely

    Travel Month: Feb 2024

    Room: AC Deluxe Room

    • user photos
    • user photos
    2.0

    Ac not working properly, clean issue

    sk h.family

    Asking for id hardcopy, not accepting original soft copy or any print copy of govt. Id. I'm asking for alternate way for i'd they are charging for extra money when i not agreed their behaviour became rude. Ac not working properly. The washroom is also of poor quality. Give 1 star out of 10.

    Travel Month: Sep 2023

    Room: AC Deluxe Room

    3.0

    Average Stay

    muzaffar n.business

    Location not so good, parking only one car can park in front of gate, no food facility available.

    Travel Month: Feb 2022

    Room: A/C Super Deluxe Room

    2.0

    Poor Stay

    gourav m.solo

    No ac tv working no ac working

    Travel Month: Feb 2022

    Room: A/C Super Deluxe Room

    3.0

    Good

    subrata r.solo

    Frequently sanitizing should be done in the lobby

    Travel Month: Jul 2021

    Room: A/C Super Deluxe Room

    2.0

    Poor Stay

    aloke d.family

    Breakfast is very poor quality, only bread and omlet available, tea chargeable.
    Old and damage towel use in bathroom, sanitize-rs not use in hotel any where.

    Travel Month: Jan 2021

    Room: A/C Super Deluxe Room

    1.0

    Please revert urgent

    sourav c.solo

    They are not taking digital payment, asking for cash, i want to pay by credit card

    Travel Month: Nov 2020

    Room: A/C Super Deluxe Room

    2.0

    Very nice rooms with unprofessional staff's

    ripon c.loyalty-iconbusiness

    A staff named somnath cheated us in all the meals which we ordered from the hotel

    Travel Month: Oct 2020

    Room: A/C Super Deluxe Room

    4.0

    Softy good

    bijay s.family

    Hotel good softy mantion

    Travel Month: Sep 2020

    Room: A/C Super Deluxe Room

    1.0

    Description

    koushik c.business

    Horrible. I have to check out within 35 mins due to their service, cleanliness, hygiene factor. Will suggest everyone not to stay here
    Terrible

    Travel Month: Aug 2020

    Room: A/C Deluxe Room

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