I recently chose to stay at the Regenta Hotel in Jhansi, and unfortunately, the experience was quite disappointing. Despite booking a room for two people, the amenities provided were almost nonexistent. The only thing we found in the room was a single dental kit—no soap, no comb, no slippers, nothing else at all. Basically, just that one tiny toothpaste kit for two guests.
To add to the frustration, when I parked in the basement and tried to use the lift to reach my room, a staff member sitting there told me that this elevator was for staff only. If the elevator is supposedly staff-only, then why are guests being charged for full service? Eventually, when I complained at the reception, they said, “No, sir, you can use the lift, and no one should stop you.”
. Overall, it was a pretty frustrating and inconvenient stay.