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Dharampur, Kasauli
43 Ratings, 21 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the warm hospitality and excellent service from the staff, especially Sanjit and the owner, Rajinder. Clean and spacious rooms offer stunning views, making the stay enjoyable. The food is frequently praised for its home-like taste. The peaceful location adds to the charm, perfect for a relaxed getaway. Overall, it’s a lovely spot for families and nature lovers.
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Terrible Stay
Terrible experience, i can’t find the hotel and i called hotel manager many times no one answer, at the end we have to look for another stay
Room: SUNSET STUDIO With Private Balcony
Sanjit Kumar (caretaker) was very welcoming.
Sanjit Kumar was very nice to us. He also is a good cook. we ordered at our room just because of him. Great service.
Room: SUNSET STUDIO AC ROOM WITH PRIVATE BALCONY
Excellent Stay
Clean rooms with helpful host and tasty meals.
Room: SUNRISE STUDIO AC ROOM WITH PRIVATE BALCONY|SUNSET STUDIO AC ROOM WITH PRIVATE BALCONY
Average Stay
Good Stay, with beautiful view and amenities. Property is located little interior from main highway little difficult to access market and visiting places.
Room: Sunset Studio | NON-AC|SUNRISE STUDIO AC ROOM WITH PRIVATE BALCONY
Excellent Stay
Very nice rooms with bathrooms, balcony and beautiful views. Service and quality of food was excellent. Highly recommend for stay in this property 👍🏻
Room: Sunrise Studio | NON-AC|Sunset Studio
Excellent Stay
I had a wonderful stay at this lovely place. The view was beautiful and the staff were very polite. The owner was kind and helpful too. They guided us to the hotel and were patient throughout our stay. The food was delicious and met all our expectations. The room was clean, spacious and comfortable. We had a great time and truly enjoyed our experience here.
Room: Sunset Studio | NON-AC
Excellent Stay
The overall experience was satisfying and comfortable. The hygiene standards were excellent. The service was good.
Room: SUNSET STUDIO AC ROOM WITH PRIVATE BALCONY
Excellent Stay
This property offers very good food like home. Its room is good and has all the necessary items needed. The location is in a peaceful place. Overall a very good option for a family outing.
Room: SUNSET STUDIO AC ROOM WITH PRIVATE BALCONY
Pristine Edge, Near Kasauli
Pristine Edge offers a comfortable and pleasant stay with a good host and quality food. The house is well-furnished, new, and maintained with care. It’s located in a peaceful, tucked-away area not far from Kasauli, with the added convenience of available parking. While the property itself is commendable, especially for its hospitality and setting, the amenities could use some improvement to enhance the overall experience. Additionally, while the location is scenic and serene, I personally found Kasauli underwhelming as a destination. Ideal for those seeking a quiet retreat rather than sightseeing-heavy plans.
Room: Sunset Studio | NON-AC
Pristine Edge, Kasauli has replied on Wed Jun 11 13:25:34 IST 2025
Dear Guest, Thank you for taking time to share your detailed feedback. We're glad to hear you found Pristine Edge comfortable and appreciated the hospitality and peaceful location. It's wonderful to know you enjoyed the ambiance of the property and care we've put into maintaining it. We also appreciate your suggestions regarding the amenities, feedback like yours help us improve and offer an even better experience to future guests. We hope to welcome you back for a refreshed and enhanced stay!
Average place with very poor access
We visited the property with high expectations, drawn by its excellent reviews and an impressive rating of over 4.7. Unfortunately, the experience turned out to be quite underwhelming. The property itself is rather ordinary. One of the rooms allotted to us had a leaking ceiling, which became apparent as soon as it began to rain shortly after our check-in. Although the staff responded and arranged an alternative room within 30 minutes, the replacement room lacked a proper door bolt, raising concerns about safety and privacy. The most disappointing aspect, however, was the accessibility. The property is located approximately 1 km from the main road, accessible only via a very narrow lane. The road is so tight that it becomes extremely difficult—if not impossible—for two vehicles to pass each other. This makes commuting in and out of the hotel particularly stressful. Once checked in, guests may feel restricted from leaving the premises until checkout due to the tense and inconvenient approach road. On a positive note, the staff was courteous and helpful throughout our stay, and the food quality was commendable. While the service and dining were appreciable, the overall experience did not match the high expectations .
Room: Sunrise Studio
Pristine Edge, Kasauli has replied on Wed Jun 11 13:36:57 IST 2025
Dear Guest, Thank you for taking time to share your detailed experience with us. We're truly sorry to hear that your stay did not meet the expectations you had based on our rating and reviews. We understand how disappointing it must have been to encounter the leaking celling and safety concerns, and we sincerely apologize for the inconvenience caused. While our team acted swiftly to address the issue, we recognize that it should not have occurred in the first place. Regarding the approach road, we acknowledge that the narrow access can be challenging. While peaceful setting of our property is something most guests appreciate, we understand it may not suit everyone's travel preferences and we'll continue exploring ways to improve this aspect of the guest experience. On a positive note we're glad to know our staff's courteous service and the quality of food stood out during your stay. Your feedback is invaluable and help us improve in the areas that matter most to our guests. We hope to have the opportunity to welcome you back for a more seamless and comfortable experience in the future.
Excellent food neat and clean
Found through internet Great experience Good enough
Room: Sunset Studio
Pristine Edge, Kasauli has replied on Wed Jun 11 13:41:08 IST 2025
Dear Guest, thank you for your kind words! We're happy to know that you had a great experience and enjoyed the food, cleanliness and overall service. We truly appreciate your support and look forward to welcoming you again at Pristine Edge Kasauli.
Excellent Stay
Clean property. Food good taste and staff is also good an they give his best
Room: Sunset Studio
Pristine Edge, Kasauli has replied on Wed Jun 11 13:42:37 IST 2025
Dear Guest, Thank you for your kind feedback@ We're glad you liked the efforts of our staff. Your appreciation means a lot to us, we look forward to hosting you again at Pristine Edge Kasauli.
Tour
it's very good experience. Nice and clean rooms with good amenities. Food is also very good. Ample parking area.
Room: Deluxe room
Pristine Edge, Kasauli has replied on Wed Jun 11 13:43:48 IST 2025
Dear Guest, thank you for sharing your experience! We’re delighted to hear you enjoyed the clean rooms, good amenities, delicious food, and ample parking. Your kind words truly mean a lot, and we hope to welcome you again soon at Pristine Edge Kasauli.
Excellent Stay
I had a really nice stay in pristine edge. The property is really well made and rooms are very comfy. I booked their sunset studio room and it was worth it. View from room's balcony was amazing and i could get an outstanding view of sunset in the evening. Staff is well behaved and was very helpful throughout the stay. Their food is really good as well. I would recommend this hotel if you want a peaceful stay away from the crowd. . Is my review recorded. Will i get 9% discount?
Room: Sunset Studio
Pristine Edge, Kasauli has replied on Wed Jun 11 13:53:43 IST 2025
Dear Guest, thank you for your wonderful feedback! We’re so glad you enjoyed your stay at Pristine Edge, especially the Sunset Studio Room and its beautiful view. It’s great to hear that you found the rooms comfortable, the food enjoyable, and our staff helpful throughout your stay. We truly appreciate your recommendation and hope to welcome you back for another peaceful and memorable stay!
Excellent Stay
it's a new property with all the basic amenities required. food was tasty and healthy. washroom was clean. staff was very cooperative. view from balcony was very beautiful.
Room: Sunset Studio
Pristine Edge, Kasauli has replied on Wed Jun 11 13:54:22 IST 2025
Dear Guest, Thank you for your kind words! We’re happy to know you had a pleasant stay and appreciated the food, cleanliness, staff cooperation, and the beautiful balcony view. It’s great to hear that our amenities met your expectations. We look forward to welcoming you again at Pristine Edge Kasauli!
Experience was beautiful
It was an amazing stay at pristine. Room was wow and service provided was really good 😊. Room ambience was good.
Room: Deluxe room
Pristine Edge, Kasauli has replied on Wed Jun 11 13:54:56 IST 2025
Dear Guest, Thank you for your lovely feedback! We’re so glad you had an amazing stay and enjoyed the room, its ambience, and the service provided. Your kind words truly motivate us, and we look forward to welcoming you again at Pristine Edge Kasauli!
Excellent Stay
Had a great stay ever been expected good food familer atmosphere must visit place highly recommend room decor was very nice mesmarizig view owner mr. Rajinder behaviour was very good he is such a nice person we would look back to stay here again.
Room: Deluxe room
Pristine Edge, Kasauli
Dear Guest, Thank you so much for your wonderful feedback! We're delighted to know you had a great stay and enjoyed the food, room décor, and the mesmerizing views. It’s heartening to hear you felt a familiar and welcoming atmosphere. Your kind words for Mr. Rajinder and our team mean a lot. We truly appreciate your recommendation and look forward to welcoming you back again soon at Pristine Edge Kasauli!
antastic stay
Clean and comfy hotel. We had a wonderful stay in charming Hotel Prestine Edge Kasauli. Very nice and cooperative nature of owner, view from the hotel is awesome. I feel so great and happy in the lap of the nature. Breakfast was enjoyable and had a good selection with attentive staff. Received good recommendations for food. Room was clean with the essentials.
Room: Deluxe room
Pristine Edge, Kasauli has replied on Wed Jun 11 13:56:28 IST 2025
Dear Guest, Thank you for your lovely review! We’re so glad you had a wonderful stay at Pristine Edge Kasauli and enjoyed the natural surroundings, clean rooms, and breakfast experience. Your kind words about the staff and overall hospitality truly mean a lot. We hope to welcome you again soon for another peaceful getaway in the hills!
Excellent Stay
Excellent location and great property. Neat and clean rooms having amazing valley views. Staff and owners are very cooperative & supportive. Food was delicious. Overall very good experience and stay.
Room: Deluxe room
Pristine Edge, Kasauli has replied on Wed Jun 11 13:56:59 IST 2025
Dear Guest, Thank you for taking the time to share your experience! We're delighted to hear you enjoyed the location, valley views, clean rooms, and delicious food. Your kind words about our staff and overall hospitality truly mean a lot. We look forward to welcoming you again for another memorable stay at Pristine Edge Kasauli.
Satisfied sta
We had an amazing time in hotel pres-tine edge. The staff were always smiling and ready to help. The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. The view was also satisfying. We also enjoyed the delicious food and loved the convenient location.
Room: Deluxe room
Pristine Edge, Kasauli has replied on Wed Jun 11 13:57:26 IST 2025
Dear Guest, Thank you for your wonderful feedback! We're so glad to hear that you had an amazing stay and enjoyed the immaculate rooms, warm hospitality, delicious food, and scenic views. It’s always our aim to provide a comfortable and memorable experience, and we’re thrilled that you felt so welcomed. We hope to host you again soon at Pristine Edge Kasauli!
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