Review Of Pluz Resort

The resort is not located at prime location.... Staff very cooperative and helpful....food is good especially breakfast. I am rating this resort as average only because of its location

The property was just beautiful and beyond my expectations… The food was awesome the staff was very helpful and polite.. Rooms are so well designed and equipped… Had a wonderful stay…

good.

Being the only guests in the resort the management was super unaccomodative. Since we booked 1 room and one out front there was a stark difference in the service. Booking got us just breakfast inclusive but buying another room outfront gave us breakfast lunch and dinner all inclusive. The staff actually severed the different package guests differently whereas as a family we had to order separately sit separately ( which after fighting we at least sat on one table) ate different food and my children if they liked something from the different package food couldn't be shared because around 10 people were standing always on our head for 8 of us who kept a close watch on whether the food was being shared or not with different package members. Never in my life had i thought that hotel industry whose soul, bread and butter is customer satisfaction would treat it's soul like this! all the more when only our presence gave them business for those 2 days! food was good though but i would rather choose respect, accommodation when you have the power, customer satisfaction, modification, adjustment which was all possible by them over just good food which i couldn't even share with my family. Room service or hotel service was suuupeeerr slow. By the time they served chapati veg got cold and by the time they got tea coffee breakfast was over. Serving from one table to another we had to repeat 4 tines to different people. They did couple of adjustments for which we had to give them duhaais of a lot more adjustments that we were doing. if this goes to the resort as a review i would like to suggest the following adjustments they could have done to maintain customer satisfaction. 1. Irrespective of where we booked from the food could be served as we never paid less anywhere. Instead of feeding 20 including staff you could have fed just 4 more 2. You could have asked to pay a minimum amount extra for sieving all under same package

Property is good, 2 days outing with friends are fun, co operative staff

Sound intelligent. . Include photos if possible. . Talk about the amenities.

Not a good service, hotel staff is not there, hotel management not good

Overall a decent experience nice staff and clean bathrooms

Good stay, perfect location, excellent food, service also are good.

The hotel is very good and well made. Hotel staff is very pleasant and warm. Food was also good. Will definitely come back.

Excellent Pluz hospitality, mouth-watering buffet food, lush green surrounding, heaven to be called in Silvassa, no going back to home wish gets developed in mind and heart.

Just amazing experience. Food place and staff service is just superb.

Front desk is slow to welcoming you. Road to the resort is in bad condition from nh8. Rooms, bathrooms are not as clean as found in the last visit. Towels, linens were dirty. Swimming pool area not clean. Mosquito menace at all area of the property. Only plus side found is food.

Nice place good staff and food is the very nice room is very nice.

Good hotel and nice staff good food quality

We had gone by seeing views and rating on MMT but what we felt is rooms are good for stay. Food is not up to the expectations. The pool is very small and can not be considered as Resort pool. No other amenities like clubhouse or play area is available. In the same rate, one can have a lavish stay in hotels like deltin in Daman half an hour away from the place.

This place is good, it has all the amenities, good food, plus a nice pool, also it has trees planted all over the vicinity. Loved the stay here.

Best location delicious food and courteous staff

Spacious rooms and good food. Good overall experience

Very average Resort. Best thing was the quality of food was excellent