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Review Of PEARL HOTEL & SPA

Alwar, Alwar | About a minute walk to Alwar Junction Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.4
    Good

    386 Ratings, 198 Reviews

    excellent
    28%
    very good
    20%
    average
    19%
    poor
    15%
    bad
    18%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 4
    • 3
    • 2
    • 1
    • 4
    • 5
    • 5
    • 5

    Rating Categories

    • Location3.1
    • Cleanliness3.3
    • Room3.4
    • Food2.8
    • Hospitality3.2
    • Value For Money3.7
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the property's budget-friendly rates and good location near Alwar. Many found the staff supportive and the food tasty, with quick room service. However, issues with cleanliness, maintenance, and noise from nearby trains are frequent concerns. Some pointed out that the property resembles a converted apartment, lacking hotel-like amenities. Overall, it seems suitable for economical short stays.

    Sort by:

    Positive first
    3.0

    Average Stay

    vishal j.family

    this hotel not provided bed they provide thakhat and their gadda slip everytime this is not comfortable and everything thing is well and good

    Travel Month: Nov 2025

    Room: Deluxe Room

    4.0

    Good Stay

    ajeet s.business

    It is a flat type hotel, which is spacious and worth for the money you get a day to spend. location is good.

    Travel Month: Oct 2025

    Room: Deluxe Room

    2.0

    Poor Stay

    ajeet s.group

    ₹300 extra charge was levied for booking after 12:00 at night.

    Travel Month: Oct 2025

    Room: Non AC Deluxe Room

    1.0

    it's bathroom is bad

    ravi m.couple

    it's water bad n bathroom is bad it's door broke it's not key close door it's pillow is nose bad i not like room it it's glass broke

    Travel Month: Sep 2025

    Room: AC Deluxe Room

    4.0

    Good Stay

    kapil d.solo

    room clean good behavior nice staff good room service

    Travel Month: Sep 2025

    Room: Non AC Deluxe Room

    PEARL HOTEL & SPA

    Dear Kapil Sir, Thank you so much for taking the time to share your wonderful feedback. We are delighted to know that you enjoyed your stay with us and that our team was able to make your experience comfortable and memorable. Your kind words mean a lot to us, and we will surely share them with our staff—it will motivate them to keep delivering the best hospitality. We look forward to welcoming you back soon at Pearl Hotel for another pleasant stay. Warm regards, Team Pearl Hotel

    1.0

    Terrible Stay

    narsimha m.solo

    Don't recommend again

    Travel Month: Sep 2025

    Room: Non AC Deluxe Room

    4.0

    Good Stay

    sandeep.solo

    The room was good enough for the money. Cleanliness was okay. But there was no ventilation in the room. Otherwise the stay was pretty good.

    Travel Month: Sep 2025

    Room: Non AC Deluxe Room

    PEARL HOTEL & SPA

    Dear Sandeep Sir, Thank you so much for taking the time to share your wonderful feedback. We are delighted to know that you enjoyed your stay with us and that our team was able to make your experience comfortable and memorable. Your kind words mean a lot to us, and we will surely share them with our staff—it will motivate them to keep delivering the best hospitality. We look forward to welcoming you back soon at Pearl Hotel for another pleasant stay. Warm regards, Team Pearl Hotel

    5.0

    good experience spa hotel all fecilety good and good location on tha road h

    rahul k.couple

    Good experience at hotel and management neet and clean rooms with room service good location on tha road value of money. Budget friendly

    Travel Month: Sep 2025

    Room: AC Deluxe Room

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    PEARL HOTEL & SPA

    Dear Rahul Sir, Thank you so much for taking the time to share your wonderful feedback. We are delighted to know that you enjoyed your stay with us and that our team was able to make your experience comfortable and memorable. Your kind words mean a lot to us, and we will surely share them with our staff—it will motivate them to keep delivering the best hospitality. We look forward to welcoming you back soon at Pearl Hotel for another pleasant stay. Warm regards, Team Pearl Hotel

    5.0

    Excellent service

    kailash c.family

    Hotel is located on best location..hotel staff was friendly nature ..they help in every possible way to make comfortable stay .

    Travel Month: Jul 2025

    Room: AC Deluxe Room

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    PEARL HOTEL & SPA has replied on Sun Aug 10 13:10:39 IST 2025

    Thank you so much for taking the time to share your positive experience with us. We are delighted to know that you enjoyed your stay at Pearl Hotel and Spa. Your kind words encourage our team to keep delivering exceptional service and comfort to our valued guests. We look forward to welcoming you back soon for another memorable stay.

    1.0

    Sorry state of affairs

    maneesh v.solo

    The AC was not cooling. The door was closed but the rain made a pool inside the super deluxe room. I'm filing in the consumer court. I stayed there for more than ten days & everything there right from the unlocked bathroom door to choked tabs blocked showers broken lock handle on the door dirty cabinets🚽

    Travel Month: Jun 2025

    Room: AC Deluxe Room

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    1.0

    Terrible Stay

    rohit c.couple

    The hotel staff allotted me a room, room no. (402), whose AC was not working. After I informed them, they gave me another room, room no. (401) whose AC was also not working.

    Travel Month: Jun 2025

    Room: AC Deluxe Room

    PEARL HOTEL & SPA has replied on Sun Aug 10 13:27:53 IST 2025

    Dear Guest, Thank you for sharing your feedback with us. We are truly sorry to learn that your experience at Pearl Hotel and Spa did not meet your expectations. Please accept our sincere apologies for the inconvenience you faced. We value your comments as they help us improve our services. Our team is already looking into the issues you mentioned to ensure they are addressed promptly. We would greatly appreciate the opportunity to discuss this further and make things right. We hope you will give us another chance to provide you with the comfortable and enjoyable stay that we are known for.

    5.0

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    virendra k.couple

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    Travel Month: Jun 2025

    Room: AC Deluxe Room

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    PEARL HOTEL & SPA has replied on Sun Aug 10 13:13:09 IST 2025

    Thank you so much for taking the time to share your positive experience with us. We are delighted to know that you enjoyed your stay at Pearl Hotel and Spa. Your kind words encourage our team to keep delivering exceptional service and comfort to our valued guests. We look forward to welcoming you back soon for another memorable stay.

    1.0

    bad experience

    ysh.family

    I am not satisfied in this hotel because this hotel condition is too poor and bedsheets, towels too dirty

    Travel Month: Jun 2025

    Room: Non AC Deluxe Room

    PEARL HOTEL & SPA has replied on Sun Aug 10 13:28:03 IST 2025

    Dear Guest, Thank you for sharing your feedback with us. We are truly sorry to learn that your experience at Pearl Hotel and Spa did not meet your expectations. Please accept our sincere apologies for the inconvenience you faced. We value your comments as they help us improve our services. Our team is already looking into the issues you mentioned to ensure they are addressed promptly. We would greatly appreciate the opportunity to discuss this further and make things right. We hope you will give us another chance to provide you with the comfortable and enjoyable stay that we are known for.

    1.0

    Terrible Stay

    aksshat m.

    Very poor service,all rooms dirty such a low standard hotel,bed sheets are dirty cockroaches on bed such a untidy place

    Travel Month: Apr 2025

    Room: AC Deluxe Room

    PEARL HOTEL & SPA has replied on Thu May 08 08:48:41 IST 2025

    Dear guest, greetings from pearl hotel & spa alwar! guest reviews are always treated with utmost sincerity at our hotel as it helps us understand the need of our guests better and highlights our area of improvement. It is our continued endeavor to provide the best of all services and facilities to our valued guests. We have noted your feedback and our management will ensure that strict corrective measures are taken by the relevant departments. We sincerely hope that you do not judge us based on this experience as this does not highlight our service standards. We hope you provide us another chance to serve you with our improved services. Best regards, general manager

    5.0

    Excellent Stay

    shiv s.

    It is a good property located on road, can be reach easily. The quality of food is very good and staff is also very supportive, however the lift was not working properly.

    Travel Month: Apr 2025

    Room: AC Deluxe Room

    PEARL HOTEL & SPA has replied on Thu May 08 08:51:55 IST 2025

    Dear guest, greetings from pearl hotel & spa alwar! thank you for taking out the time to share your reviews. Reviews from our guests always serve to motivate us in continuing the excellent services they expect from us. We are delighted to know that you had a delightful stay and experienced consistently good services. Do stay in touch we look forward to see you soon in near future. Best regards, general manager

    1.0

    Terrible Stay

    arghya s.

    It was not a hotel but a restored apartment building where one flat leads to three other individual rooms. There was no electricity and water when we first arrived and the checking period was way way too long. Very disappointed with the ratings.

    Travel Month: Apr 2025

    Room: AC Deluxe Room

    PEARL HOTEL & SPA has replied on Thu May 08 08:48:50 IST 2025

    Dear guest, greetings from pearl hotel & spa alwar! guest reviews are always treated with utmost sincerity at our hotel as it helps us understand the need of our guests better and highlights our area of improvement. It is our continued endeavor to provide the best of all services and facilities to our valued guests. We have noted your feedback and our management will ensure that strict corrective measures are taken by the relevant departments. We sincerely hope that you do not judge us based on this experience as this does not highlight our service standards. We hope you provide us another chance to serve you with our improved services. Best regards, general manager

    5.0

    pulse hotel is good for stay and I love it. comfortable bed and a vast

    vikas y.couple

    good room comfortable room i love your service fast action fast delivery delicious food so many varieties in food

    Travel Month: Mar 2025

    Room: Deluxe Room

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    PEARL HOTEL & SPA has replied on Thu May 08 08:52:04 IST 2025

    Dear guest, greetings from pearl hotel & spa alwar! thank you for taking out the time to share your reviews. Reviews from our guests always serve to motivate us in continuing the excellent services they expect from us. We are delighted to know that you had a delightful stay and experienced consistently good services. Do stay in touch we look forward to see you soon in near future. Best regards, general manager

    5.0

    Excellent

    rahul s.family

    Great experience. Good food. Specifically extra room size.

    Travel Month: Feb 2025

    Room: Deluxe Room

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    PEARL HOTEL & SPA has replied on Thu May 08 08:52:17 IST 2025

    Dear guest, greetings from pearl hotel & spa alwar! thank you for taking out the time to share your reviews. Reviews from our guests always serve to motivate us in continuing the excellent services they expect from us. We are delighted to know that you had a delightful stay and experienced consistently good services. Do stay in touch we look forward to see you soon in near future. Best regards, general manager

    4.0

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    virendra k.couple

    good 👍👍😊😊

    Travel Month: Feb 2025

    Room: Deluxe Room

    PEARL HOTEL & SPA has replied on Thu May 08 08:52:26 IST 2025

    Dear guest, greetings from pearl hotel & spa alwar! thank you for taking out the time to share your reviews. Reviews from our guests always serve to motivate us in continuing the excellent services they expect from us. We are delighted to know that you had a delightful stay and experienced consistently good services. Do stay in touch we look forward to see you soon in near future. Best regards, general manager

    2.0

    Poor Stay

    basavaraj k.

    I sent phots and asked mr shyam to partially cancel the booking. He agreed and failed to do. 1. Tv is not working all three days. 2. Duty, torn bedsheet/ sptiing on walls next to bed foul smell

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Deluxe Room

    PEARL HOTEL & SPA has replied on Thu May 08 08:49:13 IST 2025

    Dear guest, greetings from pearl hotel & spa alwar! guest reviews are always treated with utmost sincerity at our hotel as it helps us understand the need of our guests better and highlights our area of improvement. It is our continued endeavor to provide the best of all services and facilities to our valued guests. We have noted your feedback and our management will ensure that strict corrective measures are taken by the relevant departments. We sincerely hope that you do not judge us based on this experience as this does not highlight our service standards. We hope you provide us another chance to serve you with our improved services. Best regards, general manager

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