The Fern An Ecotel Hotel Alwar Sariska

The Fern An Ecotel Hotel Alwar Sariska has replied on Thu Sep 18 14:44:25 IST 2025

Dear Akshat Chourey, We sincerely appreciate your positive feedback on your stay! It's heartening to note that you appreciated our spacious rooms and had a pleasing experience with our swimming pool. We aim to provide an inviting environment, and we're delighted to hear we hit the mark for you. Your mention of our food being tasty even though it's on the higher price side really lifts our spirits. We continually strive to provide our customers with delightful culinary experiences, and your acknowledgment serves as a great reward. We thrive on this sort of validation from our guests, because it helps to motivate us to do even better. Your willingness to recommend us to others means a lot to us. We eagerly look forward to welcoming you back on your next trip to Alwar! Thanks & Regards Kamal Bhardwaj

The Fern An Ecotel Hotel Alwar Sariska has replied on Fri Sep 12 17:09:56 IST 2025

Dear nitika naresh, We genuinely appreciate your valuable feedback. We are glad to know that our team, ambience and rooms met your expectations. Your Dining experience comments came to our concern and we recognize the need to enhance our culinary offerings. We assure you that we will evaluate and make relevant improvements in our food quality and variety. We are continually striving to enhance our overall services and convenience. Your satisfaction is crucial for us and we hope to serve you with a much-improved dining experience during your next visit to our property. Thanks & Regards Kamal Bhardwaj

The Fern An Ecotel Hotel Alwar Sariska has replied on Fri Sep 12 17:09:37 IST 2025

Dear Gyan Nagar, We're thrilled to hear that you enjoyed the view and room service at our establishment. Your kind words are appreciated and we're especially glad that you found our rates to be competitive. It is always our aim to provide the best services to our guests without affecting their budget. We'll continually strive to keep up this standard in all aspects of our service. As we're always keen on improving and adapt, your feedback is valuable to us. It's wonderful guests such as yourself that make all our dedication and commitment worthwhile. We are looking forward to your next visit with anticipation and promise to ensure that it would be an equally enjoyable or even more satisfying one. Thanks & Regards Kamal Bhardwaj

The Fern An Ecotel Hotel Alwar Sariska

Dear Manu Arora, We appreciate you sharing your feedback. It's disheartening to read about your experiences regarding check-ins/check-outs, shower issues, and late food delivery. We understand that these have led to the less-than-ideal impression of our service. In an effort to enhance our guest experience, we're currently re-evaluating our check-in/check-out process. Your experience with us has shed light on the need for added flexibility in these areas which we will address with urgency. Concerning the shower, our maintenance team will investigate deterioration and faulty equipment. We strive to ensure all hotel fixtures are in perfect working condition for our guests. As for the food delivery times, we're committed to improving kitchen efficiency and revamping our food service procedure, to promptly cater to our guests' needs. We appreciate your patience in this regard and look forward to the opportunity to provide a significantly improved experience on your subsequent visits. Feedback like yours assists us in our mission to continue refining and improving our services. Thanks & Regards Kamal Bhardwaj

The Fern An Ecotel Hotel Alwar Sariska has replied on Mon Jul 14 13:28:18 IST 2025

Dear PRERNA ACHARYA, It's marvelous hearing your feedback and to know that you had an excellent stay at our property. We are grateful for your affirmation about the overall experience, particularly with our helpful staff. Sustainability is a core philosophy that defines our operations, thus we are especially pleased that you appreciated our eco concept. We promise to continue to take measures towards safeguarding our environment. Looking forward to the opportunity of hosting you again. Thanks & Regards Kamal Bhardwaj

The Fern An Ecotel Hotel Alwar Sariska has replied on Thu May 01 22:24:17 IST 2025

Dear Aniket Jain, We are absolutely delighted to hear that you enjoyed your experience with us. The fact that you appreciated the food, breakfast, and amenities truly brings us joy. We strive to provide a memorable experience, and it's gratifying to learn that we were able to do that. It's wonderful to know that our location worked out well for you and that you enjoyed the variety of activities like swimming and cricket provided. It's fantastic to hear that our property served as a perfect weekend getaway for you and your family. Your feedback is valuable and serves as an encouragement to the team. It is delightful guests like you who make our job a pleasure. We look forward to welcoming you and your family back for another wonderful stay in the near future. Thanks & Regards Kamal Bhardwaj

The Fern An Ecotel Hotel Alwar Sariska has replied on Thu Apr 24 22:43:42 IST 2025

Dear puneet prabhakar, We're thrilled to hear that your experience on our property met your expectations! Your kind remarks about the atmosphere, ambience, and the food really mean a lot to us. Our team takes pride in providing a welcoming environment that makes everyone feel at home, and reading comments such as yours reassures us we're succeeding in this endeavour. It's also heartening to know you felt the food we offer was good value for money - we strive to balance both quality and affordability. Hearing you recommend us is the highest praise we could hope for! We aim to continue meeting and even exceeding your expectations in future visits. Let us know what further improvements you might suggest, as we value your input in making our venue the best it can be! Once again, we appreciate your generous feedback and look forward to welcoming you back soon! Thanks & Regards Kamal Bhardwaj

The Fern An Ecotel Hotel Alwar Sariska

Dear Samridh Dhawan, We appreciate the time taken to share your review with us. We are pleased to hear you found our location convenient and our premises easy to locate. It is delightful to read your kind words about the cleanliness of our rooms and the professionalism of our staff, particularly Mr Monu. Regarding your observation about the gender ratio, we strive to maintain a balanced and diverse environment for all our guests and staff. However, the guest demographics can fluctuate due to various factors. But we assure you, every guest is equally important to us, regardless of their gender. You also brought up the unavailability of ACs in our lobbies. We would like to clarify that we have designed our spaces to blend with the natural aura of the destination and ensure an eco-friendly experience for our guests. Lastly, your concern about the swimming pool rules is noted. We believe in maintaining decorum and safety for an enjoyable swimming experience. Guidelines are indeed provided but it seems we failed to enforce them during your stay. We hope to welcome you again soon at our property for an even better experience. Thanks & Regards Kamal Bhardwaj

The Fern An Ecotel Hotel Alwar Sariska has replied on Wed Apr 16 17:39:40 IST 2025

Dear Rohini Raman, We are thrilled to know that your experience with us was plentiful. Feedback like this helps us continue to improve and maintain the standard you so enjoyed. We're working hard to provide an exceptional experience for all of our guests, and we're glad to hear we hit the mark for you. Hope you would continue to choose us for your future visits as well. Your satisfaction is our motivation to improve the level of our services. looking forward to hosting you again. Thanks & Regards Kamal Bhardwaj