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Sheopur, Sheopur | 1.7 km drive to Kuno National Park
8 Ratings, 1 Review
Terrible Stay
The hotel is overpriced, located in the middle of a village with no view and poi r accessibility. Food options are limited snd mundane. Rooms are spacious but drab and ill maintained. There were bed bugs. There is no cleaning service, even used plates did not get removed in three days during our stay. Staff are polite but inefficient with no training. Nothing justifies the kind of price we paid for this third rate experience.
Room: Premium Room With Balcony
Palpur Fort A Kuno Wildlife Resort, Morawan has replied on Thu Apr 03 12:04:02 IST 2025
Hello Nandini Ji, Greetings from Palpur fort! Thank you for sharing your feedback. We sincerely apologize for the experience you had during your stay. We are disappointed to hear that we did not meet your expectations. Your concerns about the room condition, cleanliness, food options, and accessibility have been noted and will be addressed with our team. We are taking immediate steps to ensure better maintenance and cleanliness standards, and we will also review our staff training to improve service efficiency. We understand that the price you paid did not match the quality of your stay, and we deeply regret that we fell short in providing value. We appreciate your constructive criticism, as it helps us improve our services. Please know that we are committed to making the necessary changes to provide a better experience for all our guests. We hope you will consider giving us another opportunity to serve you in the future. Warm Regards, Team Palpur Fort
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