The property is located in the heart of the city and has a skilled chef who prepares hygienic food. The staff is cooperative and helpful. However, some guests faced issues with the new owner who charged extra for early check-in and was unprofessional. Some guests were disappointed with the cleanliness of the property and the condition of the rooms. Some guests also faced issues with the provision of breakfast and toiletries. Despite some issues, some guests found the property to be good and spacious.