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Review Of Orange Pekoe Leisure Hotel

Kotagiri, Kotagiri | 4.9 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    229 Ratings, 131 Reviews

    excellent
    30%
    very good
    33%
    average
    24%
    poor
    8%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 4
    • 4
    • 5
    • 4
    • 5
    • 5
    • 4
    • 3

    Rating Categories

    • Location4.1
    • Cleanliness3.6
    • Room3.8
    • Value For Money3.7
    • Food3.9
    • Security3.8
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    The property boasts a stunning location amid tea estates, offering breathtaking views. Guests appreciated the cleanliness and spaciousness of the rooms, along with friendly staff. However, there were frequent mentions of issues like delayed hot water availability and average food quality. While some reviews highlighted excellent staff hospitality and the property as a peaceful retreat, others criticized the inconsistent service and lack of proper maintenance in areas like cleanliness and room facilities.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    manojkumar r.couple

    Good location and helpful staff members. Good service provided and valley view rooms are good

    Travel Month: Jul 2025

    Room: Executive Room

    4.0

    Good Stay

    vinoth n.family

    Overall the stay was satisfactory as the rooms were clean and well Maintained. This resort is located in the serene location and those who loves nature, it will be a great experience for them.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: STANDARD ROOM

    • user photos
    5.0

    Excellent Stay

    sivaguru p.

    Very nice location view point side, food also affodable cost, nice people are working and service also excellent

    Travel Month: May 2025

    Room: STANDARD ROOM

    2.0

    Below average

    satish k.family with 2 kids

    Not a property to give proper service to its guests. We had to wait for hours together for food and there is no proper House keeping.

    Travel Month: May 2025

    Room: Executive Room

    3.0

    Average Stay

    prem.couple

    A lot of improvement is required in all area, for Hot water we need to call and wait for Hours, no exhaust in toilets.

    Travel Month: Apr 2025

    Room: STANDARD ROOM

    5.0

    best and excellent stay at orange pekoe Kotagiri.

    dr n.family with 1 kid

    Excellent and awesome best. Stay and great staff hospitality. Awesome food awesome climate

    Travel Month: Apr 2025

    Room: Executive Room

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    group

    As per their website information, the check-in time was 12 pm. We reached the property around 3 p.m., but we had to wait one hour to get the room. The room was OK. When I wanted to take a bath to freshen up after 5 hours, drive I was surprised to know that there is no hot water. I had to take a bath in chilled water. When I reported this at the reception (one in all), she said I have to inform them for hot water, and then they open the geyser and wait for water to heat up. The waiting time is around 10 minutes. Again, there is another catch. Once the water is heated up, you will burn while taking a bath. The mixture doesn't work, and you have to wait until it is safe enough to take a bath. Since the kitchen door is opened to the restaurant, anyone can have a glance and gauge the level of cleanliness. It is so pathetic, and to my bad luck, I saw a rat strolling there. it is supposed to be having a bar in the hotel. I didn't find anything there except the board outside as Bar and Café. We (5 rooms and 10 adults) checked out early in the morning. SO BAD EXPERIENCE

    Travel Month: Mar 2025

    Room: DELUXE ROOM|STANDARD ROOM|Executive Room

    5.0

    Excellent Stay

    sunil s.

    The car parking site has lot of space. The food served is also very hygienic and good. The cleanliness of the room is excellent.

    Travel Month: Jan 2025

    Room: STANDARD ROOM

    5.0

    Must try this hotel

    vignesh m.loyalty-iconfamily

    The view from room is awesome. Enjoyed a lot. Rooms are well maintained and clean. All foods are good and also affordable.

    Travel Month: Dec 2024

    Room: STANDARD ROOM

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    • user photos
    • user photos
    1.0

    Not value for money

    punith r.business

    Rooms were not so great for the given rate, food taste was very poor and standard rooms are dark, had to swap for deluxe room by paying 4. 5k extra

    Travel Month: Nov 2024 (3-Night Stay)

    Room: STANDARD ROOM

    5.0

    Good cozy place at a scenic location

    abhishek n.loyalty-iconfamily

    Property location is at a very quite and scenic place. Good, humble staff. Good food. Rooms are sizable and clean. Parking is in open space but enough space is available

    Travel Month: Nov 2024

    Room: Executive Room

    • user photos
    • user photos
    • user photos
    4.0

    good

    family

    okay stay, nice location. food is okay, not great. service is good. price is little high, else everything fine

    Travel Month: Oct 2024

    Room: STANDARD ROOM

    • user photos
    • user photos
    • user photos
    5.0

    Finest dinner

    thangaraj.family

    I saw for the last few years this property was excellent for staying and food preparation and service also

    Travel Month: Oct 2024

    Room: STANDARD ROOM

    4.0

    Good but costly

    kavinkumar.business

    Property location and room wise good. But bit costlier than others with the same kind of services hotels

    Travel Month: Aug 2024

    Room: Executive Room

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    anupam k.loyalty-icon

    Very fine stay in the quoted price. Cordial staff, prompt service and very good food. Liked the window view and calm neighborhood around.

    Travel Month: Jul 2024 (3-Night Stay)

    Room: Executive Room

    3.0

    Disappointed with the experience

    jeyavalli s.family

    Stay was good. But the staff wasn't trained properly. The receptionist was so rude. Food was descent. All the other staffs were kind enough.

    Travel Month: Jun 2024

    Room: STANDARD ROOM

    • user photos
    • user photos
    • user photos
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    4.0

    Honest

    abdul w.family

    1) property location is between kotagiri and ooty. People from going via mettupalayam is better to take kotagiri route. 2) food is average, my advise to eat outside. 3)car parking is limited to available in front of hotel, room service for food is available. 4) i am asked to wait for 45mins from check in time as my room is not ready and asked to vacate 1hr before my check out time for cleaning of room. Repeated calls for last 1hr before check out time to vacate the room irritates me more.

    Travel Month: Apr 2024

    Room: STANDARD ROOM

    • user photos
    • user photos
    • user photos
    4.0

    Thumbs up to orange pekoe.

    gayatri s.loyalty-iconcouple

    We enjoyed our stay at orange pekoe kotagiri. The location of the hotel was good, though a little away from main town. The staff was courteous and friendly. Executive room was spacious and very clean. Food was tasty. Overall two days well spent.

    Travel Month: May 2024

    Room: Executive Room

    1.0

    Terrible Stay

    psb s.family

    Management especially staff in reception and manager behaved roudily and misbehaved with us worst hotel horrible experience

    Travel Month: Apr 2024

    Room: DELUXE ROOM

    5.0

    Good

    kabilesh s.family

    One of the best stays around kotagiri. Clean rooms and good service, overall a good experience.

    Travel Month: Mar 2024

    Room: Executive Room

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