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Review Of Namrata Palace

MG Road, Matheran | About a minute walk to Matheran Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • family
    4.0
    Very Good

    73 Ratings, 41 Reviews

    excellent
    58%
    very good
    11%
    average
    15%
    poor
    8%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 3
    • 1
    • 1
    • 2
    • 5
    • 5
    • 4
    • 3

    Rating Categories

    • Location4.3
    • Cleanliness4.0
    • Room3.7
    • Value For Money2.3
    • Facilities4.4
    • Wifi4.6

    Sort by:

    Positive first
    4.0

    Good Stay

    rahul u.

    The room had cleaned. Service is also good. Location should be present in open space.

    Travel Month: Oct 2025

    Room: Deluxe Non AC

    1.0

    Terrible Stay

    yashaswin m.

    The hotel did not have a proper board, thus it was a hassle even finding it. There is no reception desk or anyone to attend to... with no mobile network in Matheran, we had to spend an hour to catch hold of the property manager as he was busy trying to lure new customers in railway station instead of attending to booked customers. There were no toiletries or towels provided. The rooms are dingy and poorly maintained. The bed is filled with dust. The sheets are smelly. We found 2 cockroaches on the bed and spend the night sitting on a chair rather than sleeping on the bed.

    Travel Month: Sep 2025

    Room: Deluxe Non AC

    1.0

    Hygiene

    prasiddh m.couple

    The hygiene of the room was bad. Please don't book a room. Green fungus was around everywhere. The cupboard was filled with this which had fungus. The bathroom was also not cleaned

    Travel Month: Sep 2025

    Room: Deluxe Non AC

    2.0

    Poor Stay

    The property is situated nearby the railway station, however it was mediocre and not on par with the charged tariff.

    Travel Month: Jul 2025

    Room: AC Couple Room

    4.0

    Best

    sneha i.group

    Rooms are nice better in condition good for one night stay in budget which is also near to station Rooms are nice better in condition good for one night stay in budget which is also near to station 🚉

    Travel Month: Jul 2025

    Room: Deluxe Non AC

    5.0

    Excellent Stay

    vedant c.

    The location of the hotel is very good as it is only less than 5 minutes walk from Matheran station. Restaurant and market is also close from the hotel. Cleanliness of rooms are excellent with a lot of space and facilities like geyser, wifi, smart tv... Also the owner is kind, he let us early check in as we were in a group of 6.

    Travel Month: Jun 2025

    Room: Deluxe Non AC

    5.0

    Excellent Stay

    roshan d.couple

    It's was nice trip and room are clean n comfortable for family and caretaker are helpful and also food are good thank you kondiba

    Travel Month: Nov 2024

    Room: Deluxe Non AC

    • user photos
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    Namrata Palace has replied on Tue Jan 14 23:38:42 IST 2025

    Thank you

    5.0

    Excellent Stay

    anurag d.couple

    It's was nice trip and room are clean n comfortable for family and caretaker are helpful and also food are good thank you kondiba

    Travel Month: Nov 2024

    Room: Deluxe Non AC

    Namrata Palace has replied on Mon Dec 30 07:39:12 IST 2024

    Thank you

    5.0

    Excellent Stay

    kondiba k.couple

    had a wonderful stay at Namrata palace Hotel in Matheran! The owner was incredibly nice and ensured an easy check-in process. The location is excellent, being very close to the Matheran railway station and the main market, making it very easy to reach. The room was neat and clean, and hot water was available . I highly recommend this hotel for anyone looking for a comfortable and convenient stay in Matheran.

    Travel Month: Nov 2024

    Room: Deluxe Non AC

    • user photos
    • user photos
    • user photos
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    • user photos
    5.0

    Excellent Stay

    vignesh s.

    The stay was wonderful and the staff was very supportive

    Travel Month: Sep 2024

    Room: Deluxe Non AC

    5.0

    Excellent Stay

    kamlesh.couple

    Couples friendly value for money. Clean property well maintained. Location just opposite to matheran railway station main market. Owner is very much helpful and polite professional with guests. Hoom made cook food is tasty. Hot water supply is very good

    Travel Month: Sep 2024

    Room: Deluxe Non AC

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    surjit j.couple

    It’s a pleasant stay. Initially thought for location little worried, but after entering the room, it’s fantastic. Excellent service, cleaning at its best. Nature of entire family of owners are best and fully co operative. Even you can get the best help from them also. All in all it’s the best place to stay and best experience. You can get the service against your expense in stay

    Travel Month: Sep 2024

    Room: Deluxe Non AC

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    kondiba k.couple

    It’s a pleasant Stay. Initially thought for location little worried, but after entering the Room, it’s fantastic. Excellent Service, Cleaning at its best. Nature of entire Family of Owners are best and fully Co operative. Even you can get the best help from them also.. All in all it’s the best place to stay and best experience. You can get the service against your expense in stay

    Travel Month: Sep 2024

    Room: Deluxe Non AC

    5.0

    Excellent Stay

    kondiba k.couple

    It’s a pleasant Stay. Initially thought for location little worried, but after entering the Room, it’s fantastic. Excellent Service, Cleaning at its best. Nature of entire Family of Owners are best and fully Co operative. Even you can get the best help from them also.. All in all it’s the best place to stay and best experience. You can get the service against your expense in stay

    Travel Month: Sep 2024

    Room: Deluxe Non AC

    5.0

    Excellent Stay

    atul n.couple

    It’s a pleasant stay. Initially thought for location little worried, but after entering the room, it’s fantastic. Excellent service, cleaning at its best. Nature of entire family of owners are best and fully co operative. Even you can get the best help from them also. All in all it’s the best place to stay and best experience. You can get the service against your expense in stay

    Travel Month: Sep 2024

    Room: Deluxe Non AC

    • user photos
    • user photos
    5.0

    Excellent Stay

    kondiba k.couple

    It's was nice trip and room are clean n comfortable for family and caretaker are halpful and also food are good thank you kondiba

    Travel Month: Aug 2024

    Room: Deluxe Non AC

    5.0

    Excellent Stay

    varun k.couple

    It's was nice trip and room are clean n comfortable for family and caretaker are halpful and also food are good thank you kondiba …

    Travel Month: Aug 2024

    Room: Deluxe Non AC

    • user photos
    • user photos
    • user photos
    3.0

    Leakage

    vinay j.couple

    Leakage on the wall, decent food, quite close to the market, quite over priced a place like that.

    Travel Month: Jul 2024

    Room: AC Couple Room

    5.0

    Excellent Stay

    manan d.couple

    I recently had the pleasure of staying at a fantastic home stay in matheran that provided an amazing home stay experience the room was clean thank you kondiba

    Travel Month: Jul 2024

    Room: Deluxe Non AC

    • user photos
    3.0

    Average Stay

    prithi u.family

    Was very dirty, the sheets were not changed, no toiletries were provided, the bed was stinking and was damp, this might be due to bad weather but it was not comfortable, the neighbours were localities and were very noisy, also they are not animal friendly as they hurt puppies by hitting and throwing them out in the rain

    Travel Month: Jul 2024

    Room: Deluxe Non AC

    Namrata Palace has replied on Tue Sep 03 20:57:48 IST 2024

    This customer was very annoying and had been harassing the staff since check-in. They also brought a stray dog from the street into the room.

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