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Review Of Spring Valley

Neral - Matheran Road, Matheran | 1.1 km drive to Matheran Railway Station

    User Rating & Reviews

    • everyone
    • women
    • group
    • couple
    • solo
    • business
    • family
    4.2
    Very Good

    73 Ratings, 32 Reviews

    excellent
    48%
    very good
    37%
    average
    7%
    poor
    4%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 4
    • 4
    • 4
    • 5
    • 4
    • 4
    • 3
    • 2

    Rating Categories

    • Location4.4
    • Cleanliness4.2
    • Value For Money4.2
    • Food4.1
    • Facilities4.2
    • Checkin Experience4.4
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property shines with its excellent hospitality, friendly owners, and delectable homemade food that feels just like home. The clean and spacious rooms offer lovely views, and the location is super convenient for exploring local attractions. Guests rave about the supportive and attentive staff, ensuring a pleasant stay. The ambiance is peaceful, surrounded by nature, making it a perfect getaway. Just a note, some visitors mentioned room service cleanliness could be improved.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    trupti y.couple

    what an amazing service and food. absolutely warm welcome. neat and clean rooms. such a homely vibes. best location. I would strongly suggest anyone looking for an affordable stay with premium experience. what an amazing service and food. absolutely warm welcome. neat and clean rooms. such a homely vibes. best location. I would strongly suggest anyone looking for an affordable stay with a premium experience.

    Travel Month: Jul 2025

    Room: Room-A- AC

    4.0

    Good Stay

    ashok.

    Location is very nice.meal quality is fine.staff supot is excellent.

    Travel Month: Jul 2025

    Room: Room-C-AC|Room-B-AC|Room-A- AC

    2.0

    very bad.. experience

    dilip m.couple

    very bad experience... room very bad. not good ac leak... light not working properly.. no hot water.. so many times power cut... and almost 1km 800 meter from room to mathram town

    Travel Month: Jun 2025

    Room: Room-B-AC

    • user photos
    5.0

    Great Host, Relaxed Ambiance, Clean Rooms

    nabil k.family

    The location is near to Myra Point. Market is nearly 10 mins walking. Food was good and hygienic. Washroom were clean, Outside sitting area is very peaceful, Good for couple and small family. Mr Chandrakant Sutar is a good host always available on calls and help. I appreciate him for arranging a rickshaw during heavy rains without me asking for it. Great Budget Friendly Hotel. Shall visit again! Thanks

    Travel Month: May 2025

    Room: Room-B-AC

    • user photos
    • user photos
    • user photos
    5.0

    excellent customer service

    narendra c.couple

    good experience for customer service

    Travel Month: May 2025

    Room: Room-C-AC

    4.0

    Good Stay

    kiran w.couple

    The stay room is ok but the room service is not clean after two days and compliments food are not adding in this hotel .

    Travel Month: Feb 2025

    Room: Room-C-AC|Room-B-AC

    • user photos
    • user photos
    4.0

    Matheran and spring valley memory

    ramesh a.family

    The good behaviour of the owner and the food quality is good. The location of the homestay is accessible.

    Travel Month: Nov 2024

    Room: Room-B-AC

    5.0

    Excellent Stay

    rita s.loyalty-icon

    The rooms were clean, balcony view was preety good, prompt service and caretaker made sure there is no inconvenience to us. The food the served is very very very tasty, it gave a feeling of home like food. The price of each thali is worth every penny. The thali had varieties of dishes and veggies whether it be veg or non veg. It was a very welcoming place as each person in this cottage had a smiling face. Overall service is veryyy nice.

    Travel Month: Oct 2024 (3-Night Stay)

    Room: Room-B-AC

    2.0

    Poor Stay

    shakeel a.family

    Property was not so good. It's just a small cottage. Room does not have basic amenities like table chair. If you are going with friends then it's good at this rate but you can't go here with family.

    Travel Month: Sep 2024

    Room: Room-A-non AC

    3.0

    Average Stay

    hiten p.

    There was not cleaning on second day. Food was good. Stay was good. Even theres is no towel or water bottle for free. They charged for water bottle. So, please suggest them to improve these things

    Travel Month: Aug 2024

    Room: Room-C-AC

    • user photos
    • user photos
    4.0

    Matheran visits with family.

    pratik p.loyalty-iconfamily

    It was a good stay at matheran in spring valley. Food was home made and hygienic. The good part is that it is in the centre so all the scenic points can be covered. Owner mr chandrakant is always available in case of any help.

    Travel Month: Aug 2024

    Room: Room-B-AC

    4.0

    Good Stay

    pravin j.

    Very well maintained property with good home food. Veg nonveg. Supportive staff catering to all your needs and giving good guidance about the points to cover and visit.

    Travel Month: Aug 2024

    Room: Room-B-AC

    • user photos
    • user photos
    1.0

    Terrible Stay

    harshd p.

    Poor service no cleaning and house keeping in side the room.

    Travel Month: Aug 2024

    Room: Room-B-AC

    4.0

    Good Stay

    ajay g.family

    I would like to give following stars out of 5 cleanliness - 4. 5 food -4 behaviour - 5 facilities - warm water and wifi available so, it was a nice stay at home stay. I recommend it.

    Travel Month: Aug 2024

    Room: Room-C-AC

    • user photos
    • user photos
    5.0

    Best place to stay

    saurabh m.couple

    Room are nee t and clean even washroom are clean hotel location is good and food is amazing. Owner is so polite.

    Travel Month: Jul 2024 (3-Night Stay)

    Room: Room-C-AC

    5.0

    Good stay good food

    arpit s.family

    The location of the property is superb and easily accessible, and the food is also fantastic. I would definitely suggest trying the delicious homemade food.

    Travel Month: Jul 2024

    Room: Room-C-AC

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    samruddhi p.family

    Stay was good. Rooms are clean. Room view is awesome, we enjoyed a lot. Owner is staying near hotel, so we can get food and tea coffee on time.

    Travel Month: Jun 2024

    Room: Room-C-AC

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    joy t.

    Best Home Stay in Matheran!!!! The Owner Mr. Chandrakant and his family are very generous and always there for any kind of help the travelers need. My stay over here was more memorable for me than the actual site seeing of Matheran. I loved the hospitality and tasty food made at home, which makes it feel like being home. The ambiance there is very nice, surrounded by nature. There is a common corridor to sit and enjoy the nature with chirping of birds accompanied by cold, fresh breeze of air. I highly recommend this place for those looking for a break from daily routine and enjoy nature.

    Travel Month: May 2024 (3-Night Stay)

    Room: Room-A-non AC

    5.0

    Economical stay

    vijaykumar a.loyalty-iconcouple

    The rooms were large and fresh, view was awesome. Good food. Very helpful staff. Budget friendly stay.

    Travel Month: Jan 2024

    Room: Room-2-AC/Non AC

    5.0

    Excellent Stay

    atul b.

    The spring velly osam stay mars &msis lots of care customer not only good service even better hospitality, home foods so much testi, bed tea and hot water so available in washroom total good service and fantastic atmosphere, like i am in my home. Thanks make my trip. Chosing i this spring velly. Thanks to chandrakant and family.

    Travel Month: Oct 2023

    Room: Room-2-Non AC

    Spring Valley has replied on Mon Oct 30 11:15:55 IST 2023

    Thank you Sir for your valuable feedback.Hope to see you soon.

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