The hotel is situated in a good location, which made commuting easy. The rooms were clean with a pleasant fragrance, which was appreciated. However, there were a few disappointing aspects — the bedsheet was torn, the dustbin was broken, and the rooms were quite small.
The in-house Prakruthi Restaurant was a letdown. Though the prices are high, the food quality didn’t match. I ordered Malai Kofta, which turned out to be the worst I've ever had. To make matters worse, I had to wait over 20 minutes just to get a glass of water — even after reminding the waiter and complaining to the manager. By the time it arrived, the food had turned cold and tasteless. The restaurant seemed extremely understaffed, which affected the entire experience.
Also, despite MakeMyTrip mentioning a possible room upgrade, the hotel actually downgraded my room due to unavailability.
While the hotel stay was decent, the restaurant service and food were highly disappointing. Definitely not worth visiting for dining.