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Review Of Mukut Mani : Hotel & Banquet
Jatipura, Govardhan
User Rating & Reviews
- everyone
- couple
- family
Very Good
111 Ratings, 42 Reviews
Last 10 Customer Ratings (Latest First)
- 5
- 1
- 5
- 4
- 4
- 3
- 5
- 4
- 5
- 5
Reviews Summary
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This property boasts excellent, spacious rooms and a prime location, just a 5-minute walk from the Mukharvind temple, making it super convenient for guests. The staff is known for being polite and cooperative, with quick and tasty room service. Guests have raved about the delicious Punjabi food available at the restaurant. Cleanliness and hygiene are top-notch here, making for a comfortable stay, though some suggest the breakfast could use a bit of improvement.
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Positive first
5.0
Excellent Stay
sparsh s.couple
The stay was extremely comfortable. The staffs were also polite and prompt. Even the food exceeded our expectations. Everything was top-notch.
Room: Deluxe Room with Balcony
3.0
Average Stay
sasmita m.family
Poor food quality ,Not clean as they are charging,Two star property but charging 4star.Service is poor.Only advantage is near to Jatipura temple.
Room: Deluxe Room with Balcony
Mukut Mani : Hotel & Banquet
Dear Guest, Jai Shri Krishna from Hotel Mukut Mani, Jatipura. Thank you for your feedback. We’re truly sorry your experience fell short of expectations. While we are grateful you appreciated our proximity to the temple, we also recognize the areas you found lacking. Operating a full-service hotel in a spiritually significant yet remote location like Jatipura presents unique challenges. Despite these, we strive to maintain high standards in cleanliness, food, and service—distinct from a Dharamshala setup. Our pricing reflects these efforts to offer modern amenities and professional hospitality amidst logistical constraints. Your concerns regarding food and cleanliness have been noted and addressed with urgency. We remain committed to continuous improvement and hope to welcome you again for a more fulfilling experience. In service of Shri Giriraj Maharaj, Team Hotel Mukut Mani Where devotion meets comfort
4.0
Good Stay
ashit h.family
Rooms were excellent and staff are cooperative and polite. Room service is very fast and delicious food.
Room: Executive Family Room with Balcony
Mukut Mani : Hotel & Banquet has replied on Sat Mar 22 05:30:40 IST 2025
Thank you for the feedback Ashit Ji!We look forward to serving you again. Jai Shri Krishna
5.0
Excellent Stay
mohak s.family
5 minutes walk from the temple which is a great plus. Very spacious and luxurious rooms. Really good punjabi food at the restaurant.
Room: DELUXE ROOMS
Mukut Mani : Hotel & Banquet has replied on Sat Mar 22 05:29:58 IST 2025
Thank you for the feedback. We look forward to serving you again. Jai Shri Krishna
3.0
The rooms were good. The staff was cooperative
nidhi t.solo
The locker was not functioning. The location was ok. The breakfast was average. But the staff was cooperative
Room: SUPER DELUXE ROOMS
Mukut Mani : Hotel & Banquet has replied on Sat Mar 22 05:33:10 IST 2025
Dear Nidhi Ji, Thank you for your kind words about our rooms and staff. We regret the issue with the locker and appreciate your feedback on breakfast—we'll work on improving it. As the closest hotel to Shri Giriraj Ji Mukharvind, we hope our location added to your visit’s convenience. Looking forward to serving you again! Jai Shri Krishna
4.0
Good Stay
angel r.couple
MakeMyTrip is a very good website where booking is done easily without any problem, you just need to keep one more option that you can make payment even after reaching the hotel, there is a lot of fraud right now
Room: SUPERIOR ROOMS
Mukut Mani : Hotel & Banquet has replied on Sat Mar 22 05:29:21 IST 2025
Thank you for the feedback. Regarding your concern booking can be made by reaching out.
4.0
Nice hotel in jatipura
amit d.solo
Nice place near govardhan mukharbind in jatipura. The hotel was clean with basic amenities. Overall a nice experience
Room: Deluxe Room with Balcony
Mukut Mani : Hotel & Banquet has replied on Tue Feb 25 12:43:35 IST 2025
Thank you for feedback. We look forward to serving you again. Jai Shri Krishna
5.0
Excellent Stay
somaiya b.
Ok
Room: DELUXE ROOMS
Mukut Mani : Hotel & Banquet has replied on Sat Mar 22 05:26:38 IST 2025
Thank you we look forward to serving you again. Jai Shri Krishna
2.0
Poor Stay
nikhil s.
Not good experience, room service not available, brakefast is only with room booking or buffet, no ala cart, actually all facilities like dharamshala, @ the name of hotel charging very high, food is also very costly, better stay near by dharamshala like binani, kothari, bangad, birla ( all is dharmshala), so many options in 500 mt near by. Above all staff is very good and coprative but they are helpless in so many cases because of hotel policy. Cleaning is good. Can't share
Room: DELUXE ROOMS
Mukut Mani : Hotel & Banquet has replied on Tue Jan 07 11:23:58 IST 2025
Jai Shri Krishna, Thank you for your feedback. We appreciate your stay and understand your concerns. However, a hotel operates very differently from a dharamshala, with higher maintenance, quality standards, and services, which reflect in our pricing. While we strive to provide value, our rates, including those for food and facilities, are essential to maintain a comfortable and high-quality hotel experience. Dharamshala-like pricing is not feasible in such an environment especially when booked online. We value your kind words about our staff and cleanliness and hope to serve you better in the future. Warm regards, Team Mukut Mani
2.0
Good location. Pathetic service
surbhi m.
family
familyProperty location is really good. Very near to mukhavind. But the hospitality is very poor. Restaurant waiters were not polite at all. When we asked for baby food they refused straight away. Even if they could help they straight away denied. Kept on commenting and staring till the time we did not get out of the restaurant. When we checked out late by 20mins, they asked for full price of the room.
Room: SUPER DELUXE ROOMS
Mukut Mani : Hotel & Banquet has replied on Tue Dec 31 10:16:18 IST 2024
Jai Shri Krishna Surbhi Ji,Thank you for sharing your feedback. We sincerely apologize for any inconvenience during your stay. Being in a remote location like Jatipura, baby food options are currently unavailable, but we are working to improve this. We also regret any discomfort caused by our staff and are taking steps to ensure a more courteous and welcoming experience.Regarding your checkout, it was noted to be at 4 PM, well beyond our standard checkout time of 10 AM. We humbly request your cooperation with timely checkouts to help us prepare rooms for incoming guests. For future stays, please feel free to explore all booking options to find the most economical choice.At Hotel Mukut Mani, we put our heart and soul into providing high-class hospitality, even in the remote and serene location of Jatipura. While we strive to ensure a comfortable and memorable stay for all our guests, we sincerely appreciate feedback that accurately reflects the efforts and limitations of operating in such a unique setting. Your understanding and support motivate us to keep improving and serving you better.Should you have any concerns or suggestions, kindly reach us. Your feedback is invaluable, and we hope to welcome you again with an improved experience.Jai Shri Krishna Team Mukut Mani
5.0
Excellent Stay
hukumchand j.couple
coupleWe reached mathura, and took a cab@700/reached hotel in 45 minutes, warning welcome to the hotel, nice place, for the starting point govardhan ji parikrama, cosy stay,
Room: DELUXE ROOMS
Mukut Mani : Hotel & Banquet has replied on Fri Dec 27 09:49:44 IST 2024
Jai Shri Krishna Hukumchand Ji! Thank you for the feedback. We look forward to serve you again.
4.0
Comfortable stay with courteous staff
jayati k.family
familyOur stay was very comfortable. The staff was very welcoming right from reception to room service and restaurant.
Room: DELUXE ROOMS
Mukut Mani : Hotel & Banquet has replied on Fri Dec 27 09:51:54 IST 2024
Dear Ma'am, We're delighted to hear about your experience at Mukut Mani. We look forward to serving you again. Jai Shri Krishna 🙏
5.0
Excellent Stay
nitin h.couple
Location of mukut mani is excellent. Safe and service is great. Food choice is adequate but could be better. They need to keep soft drinks. Rooms are clean and amenities good. The staff are very responsive and during our staff they also accommodated us with a heater which was a real bonus.
Room: SUPER DELUXE ROOMS
Mukut Mani : Hotel & Banquet has replied on Fri Dec 27 09:49:06 IST 2024
Jai Shri Krishna Nitin Ji! Thank you for the feedback. We look forward to serve you again.
1.0
Terrible Stay
kapil s.
House keeping pathetic
Room: SUPERIOR ROOMS
Mukut Mani : Hotel & Banquet has replied on Sat Dec 28 12:09:52 IST 2024
Dear Mr. Sarda, Thank you for sharing your feedback. At Hotel Mukut Mani, we are committed to offering exceptional hospitality and value constructive criticism. However, we are disheartened by the misleading nature of your review, along with the one-star ratings from Mr. Sunil Agarwal and Mr. Prakash Chandra Agarwal. Your banquet booking was confirmed by direct booking for 75 guests but saw over 100 attendees, causing disruption to our arrangements. Outside food was brought in without prior approval, and the premises were left littered, creating an unpleasant experience for other guests. Despite breakfast service closing at 10:30 AM, our staff extended courtesy to fulfill your late request at 11:30 AM. Additionally, it is unfortunate that utilities were found missing from the rooms after checkout. We regret your dissatisfaction; however, housekeeping was requested multiple times at midnight, beyond dedicated hours, and the room was occupied by more than the prescribed number of guests, leading to significant littering. We understand the importance of honest feedback but respectfully request that reviews reflect accurate accounts. We look forward to an opportunity to serve you better in the future under mutual respect. Jai Shri Krishna,
4.0
Good Stay
himanshi n.
really good rooms and hygiene was maintained really well.. 👌🏻 very near to mukharvind temple so was very convenient to go at the time of arti and darshan. 🙏🏻 i will definitely refer this stay to others 💯
Room: DELUXE ROOMS
Mukut Mani : Hotel & Banquet has replied on Wed Oct 30 13:21:29 IST 2024
Thank you! We look forward to serving you again. Jai Shri Krishna
5.0
Excellent Stay
kandarp p.couple
Good hotel. Rooms are clean and good. Staff was also co operating. Food was also good. Overall experience was good.
Room: DELUXE ROOMS
Mukut Mani : Hotel & Banquet has replied on Wed Oct 30 13:21:19 IST 2024
Thank you! We look forward to serving you again. Jai Shri Krishna
5.0
Excellent Stay
sonia p.
Staff were extremely pleasant and rooms were clean and comfortable - amazing location
Room: EXECUTIVE ROOMS
Mukut Mani : Hotel & Banquet has replied on Wed Oct 23 22:21:29 IST 2024
Thank you we look forward to serving you again! Jai Shri Krishna
4.0
Good Stay
pavan c.
Stay was good. Rooms are well maintained except few furniture which requires maintenance. It is not worth to the rates that is being charged. Breakfast is not very elaborate if we compare with other hotels of the same rating. Restaurant staff is not very cooperative. Overall, my stay was pleasant, but there's room for improvement. *positives* - rooms were clean and well-maintained. - comfortable accommodations. *areas for improvement* - some furniture requires maintenance. - rates seem high compared to the amenities offered. - breakfast spread was limited compared to other hotels of the same rating. - restaurant staff could be more cooperative.
Room: DELUXE ROOMS
Mukut Mani : Hotel & Banquet has replied on Thu Sep 26 13:23:22 IST 2024
Thank you for the feedback. We look forward to serving you again. Jai Shri Krishna
5.0
Excellent Stay
devendra p.couple
The hotel is well maintained in cleanliness and hygiene. The hotel staffs are very attentive and friendly.
Room: DELUXE ROOMS
Mukut Mani : Hotel & Banquet has replied on Thu Aug 29 11:07:47 IST 2024
Thank you. We look forward to serving you again! Jai Shri Krishna 🙏
5.0
Best place to stay near mukharvind
yogesh r.couple
coupleNew property and very nice place to stay near mukharvind, rooms are very clean and hygiene, add on to this very humble and supportive staff.
Room: DELUXE ROOMS
Mukut Mani : Hotel & Banquet has replied on Sun Aug 18 10:58:41 IST 2024
Thank you! We look forward to serving you again. Jai Shri Krishna 🙏
