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Review Of M S Residency Palani

South Anna Nagar, Palani | 2.2 km drive to Palani Temple

    User Rating & Reviews

    • everyone
    • group
    • couple
    • family
    4.1
    Very Good

    113 Ratings, 40 Reviews

    excellent
    32%
    very good
    49%
    average
    16%
    poor
    3%
    bad
    1%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 4
    • 5
    • 3
    • 4
    • 5
    • 5
    • 4
    • 5

    Rating Categories

    • Location4.0
    • Cleanliness4.3
    • Value For Money3.5
    • Child Friendliness3.7
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Smooth and secure stay with clean rooms and good room service.
    • Beautiful hill view experience adds to the charm.
    • Location is convenient and close to the temple.
    • Staff are friendly, polite, and attentive, offering excellent hospitality.
    Read more

    Sort by:

    Positive first
    5.0

    good rooms

    monish k.group

    rooms was clean and hygienic I highly recommend and the staff was friendly and it has spreate car parking

    Travel Month: Oct 2025

    Room: Deluxe four bed room non-AC

    M S Residency Palani has replied on Sun Oct 26 01:55:59 IST 2025

    Hello sir, thanks a lot for your valuable review and rating. We're very much pleased to know that you're satisfied with your stay in our property. Sparing your valuable time to put some kind words about us is much appreciated. We hope you'd visit us again soon. Have a great day sir.

    4.0

    Good Stay

    muthukumar c.family with 1 kid

    The stay went so smoothly and securely . It is clean and has good room service . It has all the required facilities like lift, parking and ac . Moreover, the hill view experience is really awesome .

    Travel Month: Oct 2025

    Room: Deluxe three bed room non-AC

    M S Residency Palani has replied on Fri Oct 17 11:52:29 IST 2025

    Hello sir, Thanks a lot for your valuable review and rating. We're very much pleased to know that you're satisfied with your stay in our property. Sparing your valuable time to put some kind words about us is much appreciated. These kind of complements inspire us more to work hard and maintain the level of service that we provide to our customers. We hope you'd visit us again soon. Have a great day sir..

    5.0

    Excellent Stay

    sai s.group

    Worst experience

    Travel Month: Oct 2025

    Room: Deluxe four bed room non-AC

    M S Residency Palani has replied on Sun Oct 26 01:56:49 IST 2025

    Hello sir, thanks for your valuable rating. Have a great day sir.

    5.0

    Excellent Stay

    midhun m.family

    It was a very good experience staying at M S Residency. The location is easily accessible and conveniently close to the temple, which made our visit smooth and comfortable. The hospitality of the staff was excellent – they were polite, attentive, and always ready to help. The rooms were clean and well maintained, providing a pleasant and relaxing stay. Overall, it’s a great choice for anyone visiting Palani.

    Travel Month: Sep 2025

    Room: Deluxe three bed room non-AC

    • user photos
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    M S Residency Palani

    Hello sir, Thanks a lot for your valuable review and rating. We're very much pleased to know that you're satisfied with your stay in our property. Sparing your valuable time to put some kind words about us with pictures is much appreciated. These kind of complements inspire us more to work hard and maintain the level of service that we provide to our customers. We hope you'd visit us again soon. Have a great day sir.

    4.0

    Hotel MS residenc

    syam v.family with 1 kid

    I had a wonderful stay at the hotel—everything from the friendly staff to the clean, comfortable rooms exceeded my expectations. The location was perfect, and the amenities made the experience even more enjoyable.

    Travel Month: May 2025

    Room: Deluxe three bed room non-AC

    M S Residency Palani has replied on Mon May 26 23:29:06 IST 2025

    Hello sir, thanks lot for your valuable review and ratings. We're very much pleased to know that you're satisfied with your stay in our property. Sparing your valuable time and effort to put some kind words in our review is very much appreciated. We hope you'd visit us again soon. Have a great day sir.

    5.0

    Excellent Stay

    The lodge staff are very nice and cooperative. Room with 4 beds was very comfortable.

    Travel Month: May 2025

    Room: Deluxe four bed room AC

    M S Residency Palani has replied on Fri May 23 21:08:58 IST 2025

    Hello sir, thanks a lot for your valuable review and rating. We're very much pleased to know that you're satisfied with your stay in our property. Sparing your valuable time to put some kind and good words as your review is very much appreciated and it inspires us to work hard to maintain that level of service. We hope you'd visit us again soon. Have a great day sir.

    4.0

    Good Stay

    rethina k.family with 1 kid

    Nice location, near hotels and pharmacy facilities avaliable , rest room only need to clean..

    Travel Month: Apr 2025

    Room: Deluxe four bed room AC

    M S Residency Palani has replied on Thu Apr 24 21:40:46 IST 2025

    Hello sir, thanks a lot for your valuable review and rating. We're very much pleased to know that you're satisfied with your stay in our property. About restroom cleaning, I'd like to request you to inform the issue to our staffs and we'll definitely resolve it right away. We hope you'd visit us again soon. Have a great day sir.

    5.0

    excellent rooms and service

    shailesh a.family with 1 kid

    clean and top quality room. service also very nice. my family loved the stay. dedicated parking inside gated compound. excellent location. perfect for someone travelling by car

    Travel Month: Apr 2025

    Room: Deluxe three bed room AC

    M S Residency Palani has replied on Tue Apr 15 19:01:29 IST 2025

    Hello sir, thanks a lot for your valuable rating and kind review. We're very much pleased to know that you're satisfied with your stay in our property. Your kind words that elaborate our property's features and stay experience inspires our team to work hard and provide the best possible experience to our guests. We hope you'd visit us again soon. Have a great day sir.

    5.0

    Excellent Stay

    sasikumar s.family with 2 kids

    The rooms are very clean, A/C is good, Room services are very good. Very close to temple. Great accommodation.

    Travel Month: Apr 2025

    Room: Deluxe three bed room AC

    M S Residency Palani has replied on Fri Apr 11 10:58:12 IST 2025

    Hello sir, Thanks a lot for your valuable review and rating. We're very much pleased to know that you're satisfied with the stay in our property. We hope you'd visit us again soon. Have a great day sir.

    4.0

    Good for family

    prabu c.family

    Everything is good, it’s timeline of check out 3pm to 3pm which we need to check befor go for chelan

    Travel Month: Feb 2025

    Room: Deluxe Two bed room non-AC

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    M S Residency Palani has replied on Tue Feb 18 18:19:25 IST 2025

    Hello sir, thanks a lot for your valuable rating and review. We're pleased to know that you're satisfied with your stay in our property. We hope you'd visit us again soon. Have a great day sir.

    4.0

    Good neat stay

    ganesh k.couple

    Good and neat hotel for stay with parking facility. Could be excellent if they have 24 hrs hot water

    Travel Month: Feb 2025

    Room: Deluxe Two bed room non-AC

    M S Residency Palani has replied on Mon Feb 17 02:11:01 IST 2025

    Hello sir, thanks a lot for your valuable rating and review. We're pleased to know that you're satisfied with your stay in our property. About 24 hours hot water availability, we're already working on that and it will be provided within a month. We hope you'd visit us again soon. Have a great day sir.

    3.0

    Average Stay

    ramesh s.family

    Property staffs are very good they guided us properly to visit the temple. We will recommend this property to others

    Travel Month: Feb 2025

    Room: Deluxe three bed room non-AC

    M S Residency Palani has replied on Fri Feb 14 12:56:24 IST 2025

    Hi sir, thanks a lot for your valuable rating and review sir. We're pleased to know that you're satisfied with the stay in our property. We hope you'd visit us again soon. Have a great day sir.

    5.0

    Temple visit

    hariharan s.group

    I recently had the pleasure of staying at m s residency palani and it was an exceptional experience from start to finish. The staff were friendly, attentive, and went above and beyond to ensure my needs were met. The room was spacious, clean, and well-appointed with all the necessary amenities. Overall, i would highly recommend m s residency palani ! rating: 4. 8/5 stars

    Travel Month: Feb 2025

    Room: Deluxe four bed room non-AC

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    M S Residency Palani has replied on Fri Feb 14 12:54:06 IST 2025

    Hi sir, thanks a lot for your valuable rating and kind review. We're very much pleased to know that you're satisfied with the stay in our property. Your kind words are inspiring us more to work hard. We hope you'd visit us again soon. Have a great day sir.

    3.0

    Average Stay

    sinu s.

    Average stay as per the rate. Good behavior from hotel staff. Toiletries not provided average bath room facilities local room locks provided coffee maker like ate-ms not available

    Travel Month: Jan 2025

    Room: Deluxe two bed room AC

    M S Residency Palani has replied on Fri Feb 14 12:26:14 IST 2025

    Hi sir, Thanks a lot for valuable rating and review. We're sorry that you feel this way. I'd like to inform you that we're providing very good rooms for a very reasonable price comparatively and our bathrooms may be little small for your expectations but I assure you that it definitely will be very clean and hygienic. We'd like to inform you that we'll provide only soap and towel and that's what we've mentioned in the platform too. We'll take the coffee maker issue as a feedback and will try to improve on that. Have a great day sir.

    1.0

    Worst service

    sridhar.family

    "absolutely unacceptable and the worst service ever! we made the payment only after receiving confirmation of room availability. Yet, upon arrival, the hotel manager claimed that our booking had been canceled. If the room was canceled, why did makemytrip still deduct the amount? this is clear mismanagement and a breach of trust. I will make sure to expose this terrible experience across all social media platforms to warn others about makemytrip's disgraceful service"

    Travel Month: Feb 2025

    Room: Deluxe Two bed room non-AC

    M S Residency Palani has replied on Fri Feb 14 12:17:58 IST 2025

    Hi sir. We're sorry that you feel this way. We'd like to inform you that, you arrived on a completely busy day and you have only booked the rooms just 30 minutes before your arrival to our property. while we received your booking mail all the rooms have been occupied before few minutes and while we try to block the opening slots in the MMT platform your booking mail arrived and we immediately Rejected your booking within 5 minutes and while we try to contact you, we don't have any contact number of yours. I'd like to inform that we've responded within 5 minutes. We also accommodated you with other alternative rooms for reduced price. Thanks for hearing out our explanation too. But anyhow, we're sorry that this unpleasant incident happened to you during your visit. We'd make sure that this won't happen again. Have a great day sir.

    5.0

    Good staff and nice stay

    ramkumar s.family

    I found this property on make my trip. Very nice and polite staff, taking good care of visitors. They tried to help whenever required

    Travel Month: Dec 2024

    Room: Deluxe two bed room AC

    M S Residency Palani has replied on Sat Dec 14 10:18:57 IST 2024

    Hello sir, thanks a lot for your valuable rating and kind review. We're very much pleased to know that you're satisfied with your stay in our property. Your kind words in the review inspire us more to work harder and ensure the comfort of our customers. We hope you'd visit us again soon. Have a great day sir.

    2.0

    Poor Stay

    ajayakumar a.

    There was a pee smell on the bed sheets. Hot water available morning 4:00 clock to 9:00 clock disturbed hotel person during sleeping time (i. E 10:30 pm) no food available there.

    Travel Month: Oct 2024

    Room: Deluxe four bed room non-AC

    M S Residency Palani has replied on Fri Nov 01 20:27:58 IST 2024

    Hello sir, Sorry that your stay with us was not pleasant. We'd like to inform you that we're changing the bed covers after each and every stay with a fresh one and we're maintaining high standards of hygiene in our rooms. I'd like to know whether you've informed the bedsheet smell issue in our reception. If you've, then we'd have changed the room for you immediately and would've taken all the necessary actions to rectify the issue in that room right away. About second issue that is waking you up during sleep time. I've enquired about this with our staffs and checked the CCTV and came to know that Roomboy knocked your room at 9.45 PM because you've parked your car in a wrong position so that he asked you to adjust that. Finally about the last issue that is no food in our lodge. Yes sir we don't have a restaurant in our premises and we haven't falsely mentioned anywhere that we have one in our premises, but we have many hotels nearby in walking distances and also if you've called the room service our roomboy would've bought you anything that you ask for from the nearby shops and hotels to your room and also we have tie up with delivery agents who can deliver the food to your room from any restaurants that you wish from all around our town for a very minimal delivery charges. Anyhow we're sorry that these misunderstandings happen during your stay with us and we'll definitely put our utmost effort that these issues will not happen again. Have a great day sir.

    4.0

    Good room

    r v.family

    Room is good. But for 4 members it is small. Space is less to keep more luggage. Close to temple rope way. To have food you need to travel 2 kms for a good hotel. I feel i paid more money for this kind of facility.

    Travel Month: Aug 2024

    Room: Deluxe four bed room AC

    M S Residency Palani has replied on Wed Aug 21 19:11:33 IST 2024

    Hello sir, thanks a lot for for your valuable rating and review. We're sorry that you felt the price is little bit higher, but we're providing neat and hygienic rooms with appropriate space and private car parking for a comparatively reasonable price. Anyhow we'll take this as suggestion and will try to resolve this in future. We hope you'd give us another chance to serve you better to your fullest satisfaction. Have a great day sir.

    5.0

    Service and accommodation is excellent

    parmeshwaran b.family

    I had stayed one night with my family in m s residency, palani. Overall hospitality is very nice and price is affordable.

    Travel Month: Jun 2024

    Room: Deluxe three bed room AC

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    M S Residency Palani has replied on Thu Jun 20 20:08:36 IST 2024

    Hello sir, Thanks a lot for your valuable rating and kind review with nice photos. We're very much pleased to know that you're satisfied with our room and service. We hope you'd visit us again soon. Have a great day sir.

    4.0

    Excellent stay for family. N

    partha s.family

    Good stay. Affordable price. Enough place for car parking. Felt comfortable. Nice temple view from this place.

    Travel Month: May 2024

    Room: Deluxe four bed room non-AC

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    M S Residency Palani has replied on Tue May 21 01:10:07 IST 2024

    Hello sir, Thanks a lot for your valuable review with photos and rating. We're very much pleased to know that you are satisfied with our rooms and service. We hope you'd visit us again soon. Have a great day sir.

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