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Review Of Luxtay Suites Apartment | Rooms & Caretaker

Koramangala, Bangalore | 2.9 km drive to St. John's Medical College Hospital

    User Rating & Reviews

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    3.4
    Good

    122 Ratings, 54 Reviews

    excellent
    30%
    very good
    25%
    average
    16%
    poor
    14%
    bad
    16%

    Last 10 Customer Ratings (Latest First)

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    • 4
    • 4
    • 2
    • 4
    • 4
    • 5
    • 5
    • 5
    • 5

    Rating Categories

    • Location3.7
    • Cleanliness3.3
    • Value For Money3.2
    • Food3.2
    • Facilities3.3
    • Checkin Experience3.3
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    Reviews Summary

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    The property boasts a fabulous location, particularly near Koramangala, which is great for accessing malls and restaurants. Guests appreciated the cooperative staff and round-the-clock room service. However, many reviews highlighted issues like poor maintenance, small rooms, unpleasant odors, and unclean facilities. Water leakage and room changes were common complaints, with some guests mentioning health concerns due to lack of ventilation. Overall, while service received praise, the property seems to struggle with cleanliness and upkeep.

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    Positive first
    5.0

    Excellent Stay

    rav c.couple

    nice very good service and good maintain.

    Travel Month: Apr 2025

    Room: Standard Double Room

    1.0

    worst serviced apartment ever

    varun k.group

    the rooms r nothing like in photos. there was water leakage from taps which spilled to the floors n had to get a room change. rooms r really small. bedding were not changed when we checked in. spoke to the owner who said she could not help. no ventilation at all. something in the rooms, that all 5 of us got throat infection. I am down with fever due to the toxic atmosphere. all of kept coughing throughout our stay. the only positive was the courtesy of the staff. owner was very very rude.. property is not worth the price. probably 1000 per day. nothing more than that. Worst stay ever. Leaking pipeline. Flooded the room. No ventilation. Entire family down with throat infection. Kept coughing from the time we entered the rooms. Owner was not pleasant..

    Travel Month: Mar 2025

    Room: Studio Room|Standard Room

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    2.0

    Poor Stay

    thomas g.loyalty-iconsolo

    bad communication, faculty switchboard made me shift rooms, flush is stinky and low pressure. AC was not working. bed wasn't comfortable.

    Travel Month: Mar 2025

    Room: Standard Room

    2.0

    Poor Stay

    kash n.loyalty-iconcouple

    It wasn’t that great bcoz it’s very untidy and not well maintained.

    Travel Month: Jan 2025

    Room: Standard Room

    1.0

    Dirty place

    shubhi m.loyalty-iconfamily

    To bad as not the same property. People are so bad there no is in reception. They provide dirty room with all things are so bad unclean washroom even in bed bug. Tv not working. Kettle is not there. Pillow cover stains and there is lot smelly drinks or smoke. Washroom is not safe losse wire is there. All over dust and smell ! and bad behavior of property worker !

    Travel Month: Aug 2024

    Room: Standard Room

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    2.0

    Poor Stay

    vivek s.

    For the rent we paid, the property is not that good.

    Travel Month: Jun 2024 (8-Night Stay)

    Room: Studio Room

    2.0

    Poor Stay

    gaurav s.loyalty-icon

    Cleanliness, construction going on, foul smell in rooms, service not good, landline phone not working

    Travel Month: Jun 2024 (3-Night Stay)

    Room: Standard Room

    5.0

    Excellent Stay

    prathap r.

    “i really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and rooms are full clean. ”

    Travel Month: May 2024

    Room: Standard Room

    5.0

    Good hotel to stay

    deepak k.business

    It's a good hotel to stay for and services are very good. Awesome hospitality. It's very near to koramangala forum mall.

    Travel Month: Mar 2024

    Room: Standard Room

    5.0

    Excellent Stay

    vijay k.couple

    Very good and comfortable stay experienced, good food and service and well cooperative staff, easy to locate

    Travel Month: Mar 2024 (3-Night Stay)

    Room: Studio Room

    5.0

    Caretakers and staffs are very friendly and good helping

    abhijith p.family

    I likely too much for staying there for one week good room and neet place silent area near restaurants and bus stops

    Travel Month: Feb 2024 (6-Night Stay)

    Room: Standard Room

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    5.0

    Amazing

    mayophy a.couple

    It was definitely a great stay, the room was spacious clean reasonable for the price I paid and the best thing was the breakfast 🫶

    Travel Month: Feb 2024

    Room: Standard Room

    2.0

    Poor Stay

    ashu v.loyalty-icon

    The pictures shown the room was not the same. The door lock was not proper. I opted for with breakfast but the time shown on menu was 7:30am onward s but wasn’t available till 8:00am.

    Travel Month: Feb 2024 (4-Night Stay)

    Room: Standard Room

    2.0

    Very worst service

    srinivasan b.loyalty-iconcouple

    All rooms one comen living area very disturbed no privacy in my room and breakfast only a loo paratha and banana

    Travel Month: Jan 2024

    Room: Standard Room

    4.0

    Pretty good.

    viraj s.group

    Location is good, services are good. Would stay here again for sure. Main areas of the city are close.

    Travel Month: Jan 2024 (3-Night Stay)

    Room: Standard Room

    2.0

    Poor Stay

    vignesh k.family

    I had booked a non ac standard room for my parents. First and foremost the reception person didn't know english or any regional languages except for hindi, my parents doesn’t know it but we wished to ignore that. Next they took them to the room and made them check in, apparently the hotel people came in half an hour and told this is ac room but you have booked a non ac room so we need to shift you. Again we dint bother much and agreed to shift. In the newly shifted room the fan would only run in speed 5(maximum) and wasn’t able to reduce it, then i called the caretaker/owner and complained about this, we were told only non ac room you guys booked so we shifted, apparently the fan problem couldn’t be solved and my parents were again told to shift to the previous ac room since fan problem couldn’t be solved. Third check in for the day! the reason told was the actual receptionist was on leave so this unwarranted fiasco happened ) anyways the hotel staff were helpful and they did their best to help us. Overall a bad experience but the owner came next day and explained for what happened.

    Travel Month: Dec 2023

    Room: Standard Non AC Room

    4.0

    Good Stay

    ajith k.

    The stay was very comfortable and the staff was very cooperative

    Travel Month: Aug 2023

    Room: Standard AC Room

    5.0

    Cool and calm

    nazneen n.loyalty-iconfamily

    Safe place, easy access for everything, this is my third booking, staffs are cool, neat and clean place

    Travel Month: May 2023 (3-Night Stay)

    Room: Studio Room

    5.0

    Cool place

    nazneen n.loyalty-iconfamily

    Cool and calm place, house keeping assistance is good, homely atmosphere, safe place to stay, easy access for everything

    Travel Month: Jun 2023 (6-Night Stay)

    Room: Studio Room

    4.0

    Good Stay

    nazneen n.loyalty-icon

    Neat and clean place. Cooperative staffs. Easy access for everything

    Travel Month: Jun 2023

    Room: Studio Room

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