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Review Of Live Hotel

New Digha, Digha | 890 m drive to New Digha Sea Beach Market

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • family
    3.7
    Very Good

    124 Ratings

    excellent
    34%
    very good
    35%
    average
    16%
    poor
    6%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 2
    • 3
    • 1
    • 1
    • 2
    • 3
    • 4
    • 4

    Rating Categories

    • Location3.8
    • Cleanliness4.0
    • Room4.1
    • Value For Money4.0
    • Food4.5
    • Facilities3.9
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    This property enjoys a nice location, just a short walk from the beach. Guests appreciate the spacious and clean rooms, along with friendly staff and good food. However, there are concerns about inconsistent cleanliness and some noise disturbances nearby. The property offers decent value for money, but service and cleanliness could be improved based on feedback.

    4.0

    Very nice budget friendly. Staff good. All ok. Value for money

    jayanta s.group

    Nice location, staff behavior good. Cheaper hotel. Room is clear & big in size. Value for money. Book it

    Travel Month: Oct 2024

    Room: Superior Room AC

    Live Hotel has replied on Thu Oct 24 18:58:10 IST 2024

    Thank you for sharing your feedback with us.

    3.0

    Trip to digha during durga pooja saptami and astami 2024

    shobraj.couple

    Hotel staff do not clean toilet and change bedsheet daily this need to be corrected, food was hygienic.

    Travel Month: Oct 2024

    Room: Standard AC City View

    • user photos
    • user photos
    • user photos

    Live Hotel has replied on Thu Oct 24 18:56:56 IST 2024

    Thank you for sharing your feedback with us. DEAR SIR, Thank you for sharing your feedback with us. I am very disappointed to learn about your experience. As a Hotel, we strive for excellent comfort and best customer service for our guests. Clearly, we did not deliver these standards. Not only you experienced such an inconvenience but we (our staff) was not able to assist you and resolve situation.

    1.0

    Refuse to allot room for app booking.

    bijoy h.family

    Booked my room from makemytrip. While i was on the way, informed me that rooms are not available and advised me to cancel the booking. But i didn't cancel, after reaching there i find there business is going on as usual. On my insisting, they arranged two inferior rooms. This i have been robbed of my money.

    Travel Month: Mar 2023

    Room: Standard AC City View

    Live Hotel has replied on Thu Oct 24 19:01:59 IST 2024

    Thank you for sharing your feedback with us. We appreciate your feedback as it is extremely important to us .Please let us know if there is anything we can do further to remedy the situation for you.

    4.0

    Food is good

    a b.family

    Food is good. Sea beach loction distance 1km

    Travel Month: Oct 2022

    Room: Family Deluxe Room AC

    Live Hotel has replied on Thu Oct 24 19:03:10 IST 2024

    Thank you for sharing your feedback with us.

    4.0

    Live hotel digha

    shambhu m.couple

    Location is good, but washroom combod was broken

    Travel Month: Oct 2022

    Room: Standard AC City View

    3.0

    Location

    arnab s.family

    Good location and the hygiene was average. Staff members were good but lacked a timely response

    Travel Month: Oct 2022

    Room: Standard AC City View

    4.0

    Good

    raju.family

    Hotel ar good service very good

    Travel Month: Oct 2022

    Room: Standard AC City View

    2.0

    Unsatisfactory

    salil k.loyalty-iconfamily

    Rooms are not according to the rate of hotel n room n washroom is not properly mentioned and clean, i am very very disappointed with this hotel. Food preparation is more or less good, staffs are clean n fooding hall is good.

    Travel Month: Oct 2022

    Room: Standard AC City View

    • user photos
    3.0

    Good hotel but bad service

    aftab a.family

    The decor of the hotel was good and is close to new digha beach. These are the only positive thing. The rooms were just average. The service was below average. My tv was not working, called them 3 times but no reply. Finally, the next day, when i scolded the manager, then he sent a guy to repair the tv. The bedsheets and towels were very old and had stains on them. The kitchen accepted the order and then after 10 minutes they canceled the order stating that they were out of raw materials for food.

    Travel Month: Sep 2022

    Room: Standard AC City View

    5.0

    Best

    pijush h.family

    Best room, best location, best behaviour, best food

    Travel Month: Aug 2022

    Room: Standard AC City View

    4.0

    Comfortable

    ziaul h.family

    The hotel can be maintained in a better way though it has enough facilities. Staffs are polite and try to make u feel good

    Travel Month: Dec 2021

    Room: Family Room NON AC 1

    1.0

    It was very good

    chiranjib r.family

    But at 26th a lot of uncultured people make caose at night. And they are the guest.

    Travel Month: Dec 2021

    Room: Standard NON AC ROOM 1

    5.0

    Hotel are good. But food are very expensive

    amit d.couple

    Staf are good. Room are clean. Food are testy but very expensive

    Travel Month: Oct 2021 (3-Night Stay)

    Room: SUPERIOR Room AC

    Live Hotel has replied on Sun Oct 24 10:58:04 IST 2021

    Dear guest, thank you for taking your valuable time to share your feedback with us, we are happy to know that your stay with us was excellent, will take care your matters which you bring here. Looking forward to welcome you again soon.

    5.0

    Good

    rimiki h.couple

    Good all are v nice. Food was also v deliciou

    Travel Month: Apr 2021

    Room: SUPERIOR Room AC

    Live Hotel has replied on Sat Apr 10 18:56:48 IST 2021

    Dear valuable guest, thank you for taking time and share your valuable feedback, we all hotel live team glade to know that your stay were exellent. Looking forward to see you again.

    4.0

    Improve the room service

    subhajit b.couple

    The service boys not give the service on time

    Travel Month: Mar 2021

    Room: Standard Ac

    4.0

    Amitav barua

    amitav b.family

    Proper cleaning done and the sanitation done before check in. Location of the hotel is good. But the food quality is average. And the service is very good and the staff are very comparative

    Travel Month: Jan 2021 (3-Night Stay)

    Room: Family Non AC Deluxe

    Live Hotel has replied on Sat Feb 20 17:50:46 IST 2021

    Thanks for your valuable comments. We are proud to satisfy you wd our services. Wish to serve you again on your next plan for digha. Stay healthy and safe.

    4.0

    26th - budget hotel at good location

    sagar s.loyalty-iconcouple

    It was holiday time in digha, getting a budget hotel was tough, though i found this one within budget and i was not very sure about the hotel to be very frank. You should not expect rooms to be extra glowing like most of the hotels now a days, but room is very spacious, open balcony and it gives you a homely feeling. Best part wast the behavior of the house keeping guys, timely cleaning, excellent food and very professional management. So my experience was beyond my expectations. I really enjoyed my stay there. And probably this is the first time i am giving review.

    Travel Month: Jan 2021

    Room: Standard Ac

    3.0

    Good but can be better

    souvik g.couple

    Overall i like the services. Persons at reception are very nice and helpful. Cleaning stuffs and services are also good. Which i don't like most is that hotel is too much noisy till mid night. Food service could be better as per to the price

    Travel Month: Jan 2021

    Room: Standard Ac

    Live Hotel has replied on Thu Jan 28 09:12:01 IST 2021

    Thanks a lot for your valuable suggestion, i assure you that we will surely rectify our weakness to provide the best service to our guests.

    5.0

    Dining

    alaka d.couple

    There must be social distancing in the dinning area as well, seats are very close fue to little space.

    Travel Month: Dec 2020

    Room: Standard Non AC Room

    Live Hotel has replied on Tue Jan 05 16:43:50 IST 2021

    Dear valued guest, thank you for your recent stay with us. We know that you have many options when choosing where to stay at digha, the fact that you choose live hotel is an honour to us. We sincerely hope you enjoyed your stay and will come back again, we noted your comments definitely look after it. Looking forward to welcome you again soon.

    1.0

    Terrible Stay

    subhajit m.couple

    I booked the hotel for 2 days @ 2600 per day. But i am very sorry to say the stay was not worth it. The room was spacious but cleanliness is not maintained. The balcony was full of dust. The washroom was also very small. The bucket and mug was very dirty. Even the mat in front of the bathroom was very dirty. The hotel charged such an exorbitant rate for 2 days but the stay was pathetic.

    Travel Month: Dec 2020

    Room: SUPERIOR Room AC

    Live Hotel has replied on Thu Jan 28 09:17:11 IST 2021

    Heartily sorry for the service you have got from our end. But please on your next visit at digha, do come to our hotel for your stay as i assure you that you will not get a 2nd chance to point out these issues again. As our valued guest we are trying our level best to rectify our loop holes so that we can provide you the best service. Please come again.

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