When we reached the location we had specifically asked them to provide a clean room, as soon as we entered the room the floor was wet, bed side table had gluey stains, even the telephone had sticky thing on it, the mirror had stains and even the basin had dirt and stains. There was a menu card upon opening it was all with dirt and stains. We tried to call the reception but the telephone was not working, there were no towels, no toilet paper so I called the hotel from the app we requested them to provide the necessities and clean the room, they said they will be sending someone but they never did , we even asked the housekeeper from our floor even they didn’t clean it. Very dirty very unhygienic never going back again. Make my trip should take actions for providing such a pathetic customer service.