I booked this hotel through MakeMyTrip and honestly expected a better experience, especially since it’s listed as a 4-star property. Unfortunately, the overall maintenance was very poor. The carpets had a strong smell, in one room the flush wasn’t working, and in another room one of the lights was not functional. Despite these issues, I was charged ₹1050 for a late checkout, which felt unreasonable given the lack of proper upkeep.
On the positive side, the staff were polite and tried to be helpful, but the property itself really needs serious maintenance. Also, there is no parking facility, which is another drawback for a hotel claiming 4-star standards.
Overall, I would say the staff is good, but the hotel does not live up to the rating shown online.