Unfortunately, our stay was marred by several issues. The pool was in a disgusting state, which was a major letdown since it was the main reason I booked. We even tried asking the caretaker to clean it, and they put acid in it, but it didn't work - the pool was literally green and unusable. The property also needed some maintenance attention, with dust everywhere. The front yard was also quite dirty. To make matters worse, the caretaker's family would often come and start cooking dinner while we were staying, which invaded our privacy. Additionally, we were shocked to be asked to pay ₹1200 just to use the kitchen, even for something as basic as heating water. And to top it all off, breakfast wasn't complimentary as expected.
Lagoon Luxe Pool Villa By Spacez
Apologies for the experience you faced. At the time of your stay, there was ongoing renovation work, which unfortunately caused issues with the pool, cleanliness, and services. All renovation has now been fully completed, and things have been running smoothly since then. We truly appreciate your feedback as it helped us improve 🙏