Review Of Kailash Palace

Kailash Palace

Dear Guest, Thank you for sharing your feedback. We’re truly sorry to hear that your stay didn’t go as expected. We would like to humbly clarify that the photo shared in the review is not of the room you stayed in, but of a different unit. Additionally, the air conditioner in your room was checked and found to be working properly. The only concern raised during your visit was regarding of mosquitoes, which our team immediately offered to address. However, we completely respect your decision when you declined assistance and requested a refund. Understanding your concern, and to ensure your comfort and satisfaction, the full refund was processed the same night of your check-in. Our aim has always been to support our guests in the best way possible, even during odd hours. We genuinely value your feedback and remain committed to improving wherever we can. Warm regards, Kailash Palace Management Team

Kailash Palace has replied on Mon Mar 10 12:59:38 IST 2025

Thanks for positive feedback.