Guests have mixed feelings about the property. While the location is convenient and food quality receives praise, many complaints focus on cleanliness and maintenance issues. Rooms are described as old and poorly equipped, with malfunctioning bathrooms and inadequate housekeeping. Service, especially from management, seems lacking, with rude behavior reported. Breakfast options are limited, and some amenities are either not provided or delayed. Overall, the property appears to struggle with maintaining standards despite positive comments on staff cooperation.