I was travelling with one of my guest I booked and hotel for her Through Goibibo and when we reached to the hotel we did not like the hotel so I called the Goibibo customer service and right away they refunded me the whole amount and I booked another hotel.
But the same thing happened with MMT also but the only difference was that, this time I was not with my guest in Varanasi. My driver took her to the hotel and she just checked in to the hotel before looking in to the hotel and once she was checked in there she did not felt very comfortable there and she messaged me that, I am booking another hotel I will only stay for a night then I am moving to another one because it’s so gloomy and uncomfortable here. I booked this hotel for 5 nights and there she stayed for only a night and next morning she moved to another hotel. So I spoke this same with the MMT customer service and asked for the solution means partial refund but no solution. What kind of business you guys are doing Goibibo is much better then you they at least listen to the customers concern and give them proper support also you guys suck at customer service man. I have talked to customer service 4 times already and solution yet.
Stupid staff and fraud make
Reviewed 12 months ago
I am feeling cheated as by mistake I booked the hotel on wrong date might be because on some technical issues. I ca? Ed MMT and hotel but they both stupid excuse and money was wasted so I request never to make booking by make my trip
Value for money. Full paisa VA....
Reviewed 15 months ago
Nice location. Excellent staff. Nice food. Clean rooms with all utilities. And good supportive behaviour at reception. What else a traveller needs? I am a MANAGER in Union bank of india. The hotel is just beside my FGMO which enhances its rating for me. I would prefer it for my non professional Tours as well .. True value for money. Go throw your bags and relax in JADD IN