The property enjoys an excellent location close to popular attractions like Raja's Seat and Madikeri Fort, making it convenient for sightseeing. Guests have mentioned spacious rooms and generally cooperative staff. However, there are notable drawbacks, particularly the lack of a lift which can be challenging for elderly visitors, and some cleanliness issues in the washrooms. The breakfast offerings have also received mixed reviews, with limited options often sourced from outside. Overall, it’s a mixed experience for guests.