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Shivaji Nagar, Hyderabad | 4 minutes walk to Secunderabad Junction Railway Station
53 Ratings
Last 10 Customer Ratings (Latest First)
Review Summary
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The property's location near Secunderabad railway station gets appreciation, and some guests highlight the cleanliness and helpful staff. However, there are complaints about long wait times, ineffective communication, and missing basic amenities like water and toiletries. The air-conditioning and phone issues also stood out, making some guests feel disappointed with their experience.
Very poor
I booked Wait to 30 minutes. Staff behaviour very bad. No water no telephone no tv. Money was losses
Room: Executive AC Room
iROOMZ Sagar Grand has replied on Thu Dec 14 11:33:36 IST 2023
Dear Mr. Kumar, We deeply regret the challenges you faced during your stay, and we apologize for the inconvenience caused. Your feedback regarding the wait time, staff behavior, and the lack of essential amenities such as water, telephone, and TV is concerning. We take your comments seriously, and immediate steps will be taken to address these issues with our team. We understand the importance of prompt service and the availability of basic amenities, and we apologize for falling short of your expectations. Best Regards Hotel Management
Booking is confirmed yet says rooms are occupied
I booked for a single room. At the time of my arrival, they says rooms are occupied. They kept me waiting for a long time. Repeatedly checked booking id though i showed a whatsapp message of confirmation. They left me in dilemma for a while whether to stay there or leave from there.
Room: Single Non AC
iROOMZ Sagar Grand has replied on Sat Nov 20 17:12:42 IST 2021
Dear guest, thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better warms regards, reservation team.
Ac was not functioning
Ac was not functioning, phone was not functioning. Bell boy did not care to repair it
Room: Standard Single Room
iROOMZ Sagar Grand has replied on Mon Mar 16 19:06:49 IST 2020
Dear customer, sorry for inconvenience caused to you. We regret for that. The room which you have booked is standard single room sir, that means its non ac room not ac room. And the second point is about phone, I Am extremely sorry for it Thank you for your valuable time in sharing your feedback
Good staying experience
businessLocation of the hotel is just opposite to Secunderabad railway Station. Staff are good with prompt response. It's a good stay.
Room: Executive Non AC
iROOMZ Sagar Grand has replied on Sun Feb 02 18:42:33 IST 2020
Dear guest, thank you for sharing your feedback with us. We are delighted to know that you had a comfortable stay in our hotel. Looking forward to welcoming you again.
Stay was pleasant
Staff was good, room and other areas was clean and tidy.
Room: Standard Single Room
iROOMZ Sagar Grand has replied on Sun Feb 02 18:56:24 IST 2020
Dear guest, thank you for sharing your feedback with us. We are delighted to know that you had a comfortable stay in our hotel. Looking forward to welcoming you again.
Very safety and fun
Very nice travel and service.
Room: Standard Single Room
iROOMZ Sagar Grand has replied on Thu Jan 23 00:07:20 IST 2020
Dear sir, thanks you for spending your valuable feedback in giving your valuable feedback. Hope you had a comfortable stay at our hotel. We would like to host you same in the future.
Waste of money
Don't book this hotel as waste.
Room: Executive Non AC
iROOMZ Sagar Grand has replied on Sat Jan 18 21:53:05 IST 2020
Dear customer, thanks for your feedback. Could you please tell us the inconvenience caused to you. So that we can improve our quality standards
Location
Not bad in this location services is good
Room: Executive Non AC
iROOMZ Sagar Grand has replied on Wed Dec 25 12:27:19 IST 2019
Thanks for your valuable feedback. Hope you had a comfortable stay at our hotel.
Location and hygienic cleaned bathroom and linens
Appreciable service and good location nearby Station
Room: Standard Single Room
iROOMZ Sagar Grand has replied on Fri Dec 20 07:45:49 IST 2019
Thank you for your valuable feedback. Hope you had a comfortable stay at our hotel. We would like to host you same in the future.
Average Stay
Good hotel to stay, good service, cleanliness.
Room: Standard Single Room
iROOMZ Sagar Grand has replied on Mon Oct 25 15:21:05 IST 2021
Dear guest, thank you for the review and for taking the time to share your feedback. The entire team thanks you for staying with us and we look forward to welcoming you back. Warm regards, reservations team.
Good stay
For just time night spend, good place to stay. Helpful staff.
Room: Standard Single Room
iROOMZ Sagar Grand has replied on Tue Nov 12 22:10:39 IST 2019
Dear customer, thank you for your valuable feedback. Hope you had a comfortable stay at our hotel. We would like to host you same in the future
Hotel service good but hotel room is not good
Hotel service good but hotel room is not good, breakfast good quality.
Room: Standard Single Room
iROOMZ Sagar Grand has replied on Wed Nov 06 18:46:35 IST 2019
Dear sir We are very sorry for the inconvenience caused to you. We would like to host you again in the future and improve our quality standards replied by Sagar (hotel manager)
Hotel stay
Ambient rooms and surrounding. Worth staying. Room service may be improved further. Overall good stay.
Room: Deluxe Room
iROOMZ Sagar Grand has replied on Tue Sep 10 09:34:08 IST 2019
Dear sir, hope you had a comfortable stay at the hotel. We would like to host u in the future.
Average Stay
Keep cleanliness more and services prompt.
Room: Single Room
iROOMZ Sagar Grand has replied on Tue Sep 10 09:34:18 IST 2019
Dear sir, hope you had a comfortable stay at the hotel. We would like to host u in the future.
Bad service
I am feeling very bad to book this hotel. Bad service and no water, soap, shampoo.
Sagar Grand is very bad. No water, soap, shampoo. Bad services.
Room: Single Room
iROOMZ Sagar Grand has replied on Tue Sep 10 09:35:20 IST 2019
Dear sir, hope you had a comfortable stay at the hotel. We would like to host u in the future.
Change that receptionist
The receptionist is a wasteful person he made me wait by saying that he didn't received confirmation from company, without properly checking his message. Room ambiance is okay, but for the bed-sheet what they have provided, I got skin allergy. No soap, no towel, no drinking water.
Room: Single Room
iROOMZ Sagar Grand has replied on Tue Sep 10 09:34:38 IST 2019
Dear sir, hope you had a comfortable stay at the hotel. We would like to host u in the future.
Good
Nice experience in Secunderabad with Sagar grand.
Room: Single Room
iROOMZ Sagar Grand has replied on Tue Sep 10 09:34:50 IST 2019
Dear sir, hope you had a comfortable stay at the hotel. We would like to host u in the future.
Pleasant stay
Room service was good
Room: Suit Room
iROOMZ Sagar Grand has replied on Tue Sep 10 09:35:06 IST 2019
Dear sir, hope you had a comfortable stay at the hotel. We would like to host u in the future.
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