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Review Of iROOMZ Sagar Grand

Shivaji Nagar, Hyderabad | 4 minutes walk to Secunderabad Junction Railway Station

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    2.9
    Average

    53 Ratings

    excellent
    11%
    very good
    30%
    average
    25%
    poor
    13%
    bad
    21%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 2
    • 3
    • 1
    • 3
    • 5
    • 1
    • 5
    • 1
    • 3

    Rating Categories

    • Location4.2
    • Cleanliness3.6
    • Room3.2
    • Value For Money3.5
    • Food2.8
    • Security3.4
    icon
    We are using generative AI to show you summarised user review

    Review Summary

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    The property's location near Secunderabad railway station gets appreciation, and some guests highlight the cleanliness and helpful staff. However, there are complaints about long wait times, ineffective communication, and missing basic amenities like water and toiletries. The air-conditioning and phone issues also stood out, making some guests feel disappointed with their experience.

    1.0

    Very poor

    prem k.couple

    I booked Wait to 30 minutes. Staff behaviour very bad. No water no telephone no tv. Money was losses

    Travel Month: Sep 2023

    Room: Executive AC Room

    iROOMZ Sagar Grand has replied on Thu Dec 14 11:33:36 IST 2023

    Dear Mr. Kumar, We deeply regret the challenges you faced during your stay, and we apologize for the inconvenience caused. Your feedback regarding the wait time, staff behavior, and the lack of essential amenities such as water, telephone, and TV is concerning. We take your comments seriously, and immediate steps will be taken to address these issues with our team. We understand the importance of prompt service and the availability of basic amenities, and we apologize for falling short of your expectations. Best Regards Hotel Management

    1.0

    Booking is confirmed yet says rooms are occupied

    ravi p.solo

    I booked for a single room. At the time of my arrival, they says rooms are occupied. They kept me waiting for a long time. Repeatedly checked booking id though i showed a whatsapp message of confirmation. They left me in dilemma for a while whether to stay there or leave from there.

    Travel Month: Oct 2021

    Room: Single Non AC

    iROOMZ Sagar Grand has replied on Sat Nov 20 17:12:42 IST 2021

    Dear guest, thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better warms regards, reservation team.

    2.0

    Ac was not functioning

    chintala g.solo

    Ac was not functioning, phone was not functioning. Bell boy did not care to repair it

    Travel Month: Mar 2020

    Room: Standard Single Room

    iROOMZ Sagar Grand has replied on Mon Mar 16 19:06:49 IST 2020

    Dear customer, sorry for inconvenience caused to you. We regret for that. The room which you have booked is standard single room sir, that means its non ac room not ac room. And the second point is about phone, I Am extremely sorry for it Thank you for your valuable time in sharing your feedback

    4.0

    Good staying experience

    gangadhar p.loyalty-iconbusiness

    Location of the hotel is just opposite to Secunderabad railway Station. Staff are good with prompt response. It's a good stay.

    Travel Month: Jan 2020

    Room: Executive Non AC

    iROOMZ Sagar Grand has replied on Sun Feb 02 18:42:33 IST 2020

    Dear guest, thank you for sharing your feedback with us. We are delighted to know that you had a comfortable stay in our hotel. Looking forward to welcoming you again.

    4.0

    Stay was pleasant

    nawaz r.business

    Staff was good, room and other areas was clean and tidy.

    Travel Month: Jan 2020

    Room: Standard Single Room

    iROOMZ Sagar Grand has replied on Sun Feb 02 18:56:24 IST 2020

    Dear guest, thank you for sharing your feedback with us. We are delighted to know that you had a comfortable stay in our hotel. Looking forward to welcoming you again.

    4.0

    Very safety and fun

    annadurai r.solo

    Very nice travel and service.

    Travel Month: Jan 2020

    Room: Standard Single Room

    iROOMZ Sagar Grand has replied on Thu Jan 23 00:07:20 IST 2020

    Dear sir, thanks you for spending your valuable feedback in giving your valuable feedback. Hope you had a comfortable stay at our hotel. We would like to host you same in the future.

    1.0

    Waste of money

    b g.family

    Don't book this hotel as waste.

    Travel Month: Jan 2020 (5-Night Stay)

    Room: Executive Non AC

    iROOMZ Sagar Grand has replied on Sat Jan 18 21:53:05 IST 2020

    Dear customer, thanks for your feedback. Could you please tell us the inconvenience caused to you. So that we can improve our quality standards

    4.0

    Location

    dhanuja p.family

    Not bad in this location services is good

    Travel Month: Dec 2019

    Room: Executive Non AC

    iROOMZ Sagar Grand has replied on Wed Dec 25 12:27:19 IST 2019

    Thanks for your valuable feedback. Hope you had a comfortable stay at our hotel.

    5.0

    Location and hygienic cleaned bathroom and linens

    nitin k.solo

    Appreciable service and good location nearby Station

    Travel Month: Dec 2019

    Room: Standard Single Room

    iROOMZ Sagar Grand has replied on Fri Dec 20 07:45:49 IST 2019

    Thank you for your valuable feedback. Hope you had a comfortable stay at our hotel. We would like to host you same in the future.

    3.0

    Average Stay

    rani k.family

    Good hotel to stay, good service, cleanliness.

    Travel Month: Nov 2019

    Room: Standard Single Room

    iROOMZ Sagar Grand has replied on Mon Oct 25 15:21:05 IST 2021

    Dear guest, thank you for the review and for taking the time to share your feedback. The entire team thanks you for staying with us and we look forward to welcoming you back. Warm regards, reservations team.

    4.0

    Good stay

    ritesh p.solo

    For just time night spend, good place to stay. Helpful staff.

    Travel Month: Nov 2019

    Room: Standard Single Room

    iROOMZ Sagar Grand has replied on Tue Nov 12 22:10:39 IST 2019

    Dear customer, thank you for your valuable feedback. Hope you had a comfortable stay at our hotel. We would like to host you same in the future

    3.0

    Hotel service good but hotel room is not good

    mukesh k.business

    Hotel service good but hotel room is not good, breakfast good quality.

    Travel Month: Nov 2019

    Room: Standard Single Room

    iROOMZ Sagar Grand has replied on Wed Nov 06 18:46:35 IST 2019

    Dear sir We are very sorry for the inconvenience caused to you. We would like to host you again in the future and improve our quality standards replied by Sagar (hotel manager)

    4.0

    Hotel stay

    rk.

    Ambient rooms and surrounding. Worth staying. Room service may be improved further. Overall good stay.

    Travel Month: Nov 2018

    Room: Deluxe Room

    iROOMZ Sagar Grand has replied on Tue Sep 10 09:34:08 IST 2019

    Dear sir, hope you had a comfortable stay at the hotel. We would like to host u in the future.

    3.0

    Average Stay

    birendra p.

    Keep cleanliness more and services prompt.

    Travel Month: Nov 2018

    Room: Single Room

    iROOMZ Sagar Grand has replied on Tue Sep 10 09:34:18 IST 2019

    Dear sir, hope you had a comfortable stay at the hotel. We would like to host u in the future.

    1.0

    Bad service

    mohammad i.

    I am feeling very bad to book this hotel. Bad service and no water, soap, shampoo.
    Sagar Grand is very bad. No water, soap, shampoo. Bad services.

    Travel Month: Oct 2018

    Room: Single Room

    iROOMZ Sagar Grand has replied on Tue Sep 10 09:35:20 IST 2019

    Dear sir, hope you had a comfortable stay at the hotel. We would like to host u in the future.

    3.0

    Change that receptionist

    siva s.solo

    The receptionist is a wasteful person he made me wait by saying that he didn't received confirmation from company, without properly checking his message. Room ambiance is okay, but for the bed-sheet what they have provided, I got skin allergy. No soap, no towel, no drinking water.

    Travel Month: Oct 2018

    Room: Single Room

    • user photos

    iROOMZ Sagar Grand has replied on Tue Sep 10 09:34:38 IST 2019

    Dear sir, hope you had a comfortable stay at the hotel. We would like to host u in the future.

    4.0

    Good

    prakash c.

    Nice experience in Secunderabad with Sagar grand.

    Travel Month: Aug 2018 (3-Night Stay)

    Room: Single Room

    iROOMZ Sagar Grand has replied on Tue Sep 10 09:34:50 IST 2019

    Dear sir, hope you had a comfortable stay at the hotel. We would like to host u in the future.

    4.0

    Pleasant stay

    biswanath p.

    Room service was good

    Travel Month: May 2018

    Room: Suit Room

    iROOMZ Sagar Grand has replied on Tue Sep 10 09:35:06 IST 2019

    Dear sir, hope you had a comfortable stay at the hotel. We would like to host u in the future.

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