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You are booking hotel for more than 30 days

Review Of Icon Select by Bhagini0123401234

ORR - KR Puram, Bangalore | 2.3 km drive to Phoenix Marketcity

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.7
    Very Good

    734 Ratings

    excellent
    31%
    very good
    33%
    average
    19%
    poor
    9%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 1
    • 5
    • 3
    • 2
    • 4
    • 2
    • 5
    • 5
    • 3

    Rating Categories

    • Location4.0
    • Cleanliness3.7
    • Room3.7
    • Food3.8
    • Hospitality3.6
    • Value For Money3.5
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    Reviews Summary

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    This property offers a mix of positives and negatives based on guest reviews. The location is great, especially for business travelers near tech parks, and the breakfast is generally appreciated for its variety. Most guests found the staff to be friendly and accommodating. However, issues like inconsistent service quality, cleanliness, and limited amenities have been consistently highlighted. Guests also noted occasional problems with room maintenance and a lack of hot water, which could be improved upon.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    premchand.solo

    Food is not good. No salt at all. Food is costly. Though taste and quality is not good

    Travel Month: Sep 2025

    Room: Premier King Room

    Icon Select by Bhagini has replied on Sat Sep 20 13:10:33 IST 2025

    Dear Mr. Kannavaram, Thank you for taking out the time to share your valuable feedback. Please accept my apologies for the inconvenience caused. I have made a note of your feedback and shared it with our Kitchen Team. We will conduct the required food trials to improve the quality of our food. We look forward to welcome you on your next visit. Kind regards, Kabir Mehra General Manager..

    2.0

    poor services

    anoop c.business

    Disappointed with the basic requirements hotel must have while you are in this industry. Telephone is dead, TV is not working, even Tata sky was also not charged. Bathroom- shower is blocked and water is not falling to take proper bath. Dinner was also average quality. Yellow dal is having smell like it’s gets spoiled.

    Travel Month: Aug 2025

    Room: Premier King Room

    Icon Select by Bhagini has replied on Thu Aug 28 17:11:10 IST 2025

    Dear Mr. Kanad, Thank you for taking out the time to share your valuable feedback. Please accept my apologies for the inconveneince caused. I have shared your feedback with the team and will ensure that the concerns you have raised are immediately investigated and resolved. We look forward to welcome you on your next visit. Kind regards, Kabir Mehra General Manager

    5.0

    Great experience. comfortable stay...

    wilander e.

    Very kind staff. Suite room was also clean and comfortable. I had to extend my stay and the staff was very kind to help me woth the needful.

    Travel Month: Jun 2025

    Room: Deluxe Room

    Icon Select by Bhagini has replied on Mon Jun 16 12:05:50 IST 2025

    Dear Mr. Everett Thank you for taking out the time to share your valuable feedback. I am glad that you enjoyed our Hospitality. It is nice to know that you liked the cleanliness of our rooms and public areas. Thank you for your appreciation of our team members. We look forward to welcome you on your next visit. Kind regards, Kabir Mehra General Manager

    1.0

    Terrible Stay

    nishat m.couple

    I had food poisoning after eating food from the hotel. I informed the hotel management that the meat served was almost stale but they started arguing and didn't take any responsibility. While during my stay I had been asking them for dental kit but they didn't bother to provide it. I had to call them thrive or four times to get anything. I feel that the money I spent want worth it.

    Travel Month: May 2025

    Room: Premier King Room

    Icon Select by Bhagini

    Dear Mr. Moghul, Thank you for taking out the time to share your valuable feedback. Please accept our sincere apologies for the incovenience caused during your stay with us. A refresher training has been conducted with our Front Office and Housekeeping Team in quicker delivery of servce in regards to guest amenities like dental kit. I have shared your feedback with our rooftop bar "Proxy" Team and we will ensure that the required corrective measures are taken. We look forward to welcome you on your next visit. Kind regards, Kabir Mehra General Manager

    5.0

    excellent sta

    bharadwaj c.family

    It was a great and excellent stay with nice hospitality They checked whether the room is comfortable are not and nice experience it was 😀

    Travel Month: May 2025

    Room: Premier King Room

    Icon Select by Bhagini has replied on Fri Jun 13 15:21:37 IST 2025

    Dear Mr. Cameo Thank you for taking out the time to share your valuable feedback. I am glad that you enjoyed our Hospitality. Thank you for your appreciation of our team members. We look forward to welcome you on your next visit. Kind regards, Kabir Mehra General Manager

    4.0

    perfect

    manaf p.couple

    The room was nice ans staff's are very friendly also breakfast also good clean and neat ..recommended

    Travel Month: May 2025

    Room: Premier King Room

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    Icon Select by Bhagini has replied on Wed May 28 11:58:57 IST 2025

    Dear Mr. Manaf, Thank you for taking out the time to share your valuable feedback. I am glad that you enjoyed our Hospitality. It is nice to know that you liked the cleanliness of our rooms and public areas. Thank you for your appreciation of our team members. I am glad that you enjoyed the taste and quality of our breakfast buffet. We look forward to welcome you on your next visit. Kind regards, Kabir Mehra General Manager

    5.0

    Wonderful stay

    jagadish e.family

    good to stay. good environment to stay. positive experience . good service the staff was polite and responsive. the rooms were clean. a good in-house restaurant is available as well.

    Travel Month: May 2025

    Room: Premier Twin Bed

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    Icon Select by Bhagini has replied on Wed May 28 11:57:39 IST 2025

    Dear Mr. Jagadish , Thank you for taking out the time to share your valuable feedback. I am glad that you enjoyed our Hospitality. It is nice to know that you liked the cleanliness of our rooms and public areas. Thank you for your appreciation of our team members. We look forward to welcome you on your next visit. Kind regards, Kabir Mehra General Manager

    4.0

    The staff were good.The food quality was also fair need some improvement

    family

    It was good and cosy to spend time in hotel The staff were also friendly.Neat and clean place to stay

    Travel Month: May 2025

    Room: Premier Twin Bed

    Icon Select by Bhagini has replied on Fri May 23 11:50:41 IST 2025

    Dear Mr. Modi, Thank you for taking out the time to share your valuable feedback. I am glad that you enjoyed our Hospitality. Thank you for your appreciation of our team members. I am glad that you liked the cleanliness of our rooms and public areas. We look forward to welcome you on your next visit. Kind regards, Kabir Mehra General Manager

    4.0

    Good Stay

    angel j.business

    Staff is friendly! But washroom AC all very old and need more cleanisezs and good working conditions!

    Travel Month: May 2025

    Room: Premier King Room

    Icon Select by Bhagini has replied on Fri May 16 17:03:28 IST 2025

    Dear Ms. Angel, Thank you for taking out the time to share your valuable feedback. I am glad that you enjoyed our Hospitality. Thank you for your appreciation of our team members. I have shared your feedback with the team regarding cleanliness and AC functioning. Will have your concern investigated and resolved. Kindly accept my apologies. We look forward to welcome you on your next visit. Kind regards, Kabir Mehra General Manager

    5.0

    business traveler

    mari b.business

    it was a pleasant stay, staff were well mannered rooms were quiet spacious, well maintained washroom, food was also delicious, parking space was given, loacted at a very good place, overall worth staying it.

    Travel Month: Apr 2025

    Room: Premier Twin Bed

    Icon Select by Bhagini has replied on Tue May 06 15:36:12 IST 2025

    Dear Ms. Mari, Thank you for taking out the time to share your valuable feedback. I am glad that you enjoyed our Hospitality. It is nice to know that you liked our spacious rooms. I am glad that your enjoyed the taste and quality of the food preparations served during your stay with us. Our location is one of our USP's as we are located on the main road. Thank you for your appreciation of our team members. We look forward to welcome you on your next visit. Kind regards, Kabir Mehra General Manager

    5.0

    couple Traveller

    roshni p.couple

    best hotel surrounding mahadevpura loaction, located at the main road, hazel free parking , food was too good over all a peaceful stay,.

    Travel Month: Apr 2025

    Room: Premier Twin Bed

    Icon Select by Bhagini has replied on Tue May 06 15:33:21 IST 2025

    Dear Ms. Roshni, Thank you for taking out the time to share your valuable feedback. I am glad that you enjoyed our Hospitality. It is nice to know that you liked the location of our Hotel. We are located on the main road. I am glad that you enjoyed the taste and quality of the food preparations served during your stay with us. We look forward to welcome you on your next visit. Kind regards, Kabir Mehra General Manager

    5.0

    solo Traveller

    ganpati b.solo

    located in a good place, as it is on the main road, service was on point, spacious rooms, got a chance to grab the breakfast it was perfect.

    Travel Month: Apr 2025

    Room: Premier Twin Bed

    Icon Select by Bhagini has replied on Tue May 06 15:30:40 IST 2025

    Dear Mr. Ganpati, Thank you for taking out the time to share your valuable feedback. I am glad that you enjoyed our Hospitality. It is nice to know that you liked the location of our Hotel. I am glad that you enjoyed the taste and quality of the preparations on our breakfast buffet. We look forward to welcome you on your next visit. Kind regards, Kabir Mehra General Manager

    4.0

    Stay

    ethiraj m.couple

    Excellent stay and service from staffs. Rooms are very clean and customer friendly staffs. Commute friendly area as well

    Travel Month: Apr 2025

    Room: Premier King Room

    Icon Select by Bhagini has replied on Fri Apr 18 18:09:46 IST 2025

    Dear Mr. Murugan, Thank you for taking out the time to share your valuable feedback. I am glad that you enjoyed our Hospitality. It is nice to know that you liked the cleanliness of our rooms and public areas. Thank you for your appreciation of our team members. We look forward to welcome you on your next visit. Kind regards, Kabir Mehra General Manager

    1.0

    Horrible Experience at Select Hotel by Bhagini Mahadevpura Bangalore

    ankul j.business

    I have been denied for breakfast as i have reached at 10.40am. It was horrible to hear this from hotel team. I will never ever book this type of hotels. They are a blot in hospitality industry, they literally harass customers with their pathetic services.

    Travel Month: Apr 2025

    Room: Deluxe Room

    Icon Select by Bhagini has replied on Fri Apr 18 18:19:50 IST 2025

    Dear Mr. Jain, Thank you for taking out the time to share your valuable feedback. Please accept my sincere apologies for the inconvenience caused. Our breakfast time is till 10:30am after which we clear the food items from the buffet. It is my humble request if you could kindly inform us in advance and we will ensure next time that we serve you all the food preparations on the table. We look forward to welcome you on your next visit. Kind regards, Kabir Mehra General Manager

    5.0

    Awesome stay and food

    annie f.family with 1 kid

    awesome experience 👏 😎 🙌 Very Good breakfast and kids friendly .clean and good Hospitality. should visit

    Travel Month: Mar 2025

    Room: Premier Twin Bed

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    Icon Select by Bhagini has replied on Fri Mar 21 19:45:04 IST 2025

    Dear Ms.Annie, Thank you for taking out the time to share your valuable feedback. I am glad that you enjoyed our Hospitality. We look forward to welcome you on your next visit.Regards Smruti Ranjan

    2.0

    Poor Stay

    s g.

    We booked one month back 2 rooms, why you have not given same floor. Toilets doors horrible. Amenities are not there. Reception is not good. Blankets are smell bad. You can improve even with the communication, which is very bad. Wishing you all the best

    Travel Month: Mar 2025

    Room: Premier King Room

    Icon Select by Bhagini has replied on Fri Mar 14 11:06:06 IST 2025

    Dear Sir, Please accept our apologies for the inconvenience caused. I have shared your feedback with my team and will ensure that we make the required improvements. Regards Kabir Mehra General Manage

    1.0

    Bad experience

    abhinesh g.loyalty-iconfamily

    Terrible very bad experience with this hotel charged extra money from me

    Travel Month: Feb 2025

    Room: Premier Twin Bed

    5.0

    Excellent Stay

    sujal k.

    Based on my booking which i had the basic room booking but the hotel did not have that so they upgraded my stay with zero extra cost with bigger and deluxe room.

    Travel Month: Jan 2025

    Room: Premier King Room

    Icon Select by Bhagini has replied on Fri Jan 31 12:36:10 IST 2025

    Dear Mr. Mitra, Thank you for taking out the time to share your valuable feedback. I am glad that you enjoyed our Hospitality. I am happy to know that our team provided the required assistance. We look forward to welcome you on your next visit. Kind regards, Kabir Mehra General Manager

    5.0

    Excellent Stay

    adarsh p.

    Great location and excellent staff and service

    Travel Month: Jan 2025

    Room: Premier King Room

    Icon Select by Bhagini has replied on Thu Jan 30 16:33:29 IST 2025

    Dear Mr. Pillai, Thank you for taking out the time to share your valuable feedback. I am glad that you enjoyed our Hospitality. Our Hotel location is one of our USP's. Thank you for your appreciation of our team members. We look forward to welcome you on your next visit. Kind regards, Kabir Mehra General Manager

    2.0

    Poor Stay

    ajay d.loyalty-icon

    we have stayed in this hotel for our every trip to bangalore since 3 years. however this time our experience was not pleasant since we arrived. 1. we have booking for 2 adult and 1 kid, our checkin was denied by hotel staff that booking is only for 2. after negotiations and finally called makemytrip customer service hotel allowed us to check-in. 2. ⁠hotels provided single occupancy room. we requested upgrade with additional pay however it was denied though rooms were available. 3. ⁠we reached for upgrade option and making room ready for 3 after which hotel provided stuffs for 3 (ex water, towels, bed etc) 4. ⁠post this hotel staff asked us to move to bigger room next day, however considering repacking stuffs we settled in same room. 5. ⁠we always preferred here to stayed during transit from india - usa overall it was unpleasant and unprofessional experience this time for our family as we had to wait for hours in lobby due to denied checkin and room readiness etc.

    Travel Month: Jan 2025

    Room: Premier King Room

    Icon Select by Bhagini has replied on Mon Feb 10 13:15:49 IST 2025

    Dear Mr. Dewangan, Thank you for taking out the time to share your valuable feedback. Please accept our sincere apologies for the inconvenience caused at check in. I have shared your feedback with the front office team and a refresher training has been conducted with them on guest management and check in experience. The concerned employee has been issued a warning. We will ensure that such experiences are not repeated in the future. We look forward to welcome you on your next visit. Kind regards, Kabir Mehra General Manager

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