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Review Of Ibis Navi Mumbai - An Accor Brand

Turbhe, Navi Mumbai

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    2009 Ratings

    excellent
    36%
    very good
    30%
    average
    18%
    poor
    9%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 1
    • 5
    • 5
    • 5
    • 3
    • 5
    • 1
    • 4

    Rating Categories

    • Location3.8
    • Cleanliness4.1
    • Room3.9
    • Food3.8
    • Hospitality3.8
    • Value For Money3.7
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    Review Summary

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    Guests appreciate the property for its convenient location, making it ideal for business trips. The hotel is known for its cleanliness and friendly staff, who consistently provide good service. While the rooms are compact, they're functional and well-maintained. The breakfast buffet and food quality receive positive mentions, although some guests suggest more variety could enhance the dining experience.

    Sort by:

    Positive first
    5.0

    Great sta

    anjaly s.solo

    The hotel is nice. I had checked in and the staff was so helpful that he went out of his way to help me with my luggage. Food was ok. Room was very nice with all amenities Service was great too.

    Travel Month: Nov 2025

    Room: Standard Queen Room

    1.0

    Pathetic Stay

    harish k.solo

    Poor food quality, over priced, lack of cleanliness, narrow size rooms, containers type washrooms etc.

    Travel Month: Nov 2025 (3-Night Stay)

    Room: Standard Queen Room

    3.0

    Average Stay

    sri s.solo

    The food taste and assortment was super poor, the room can be more hygienic

    Travel Month: Oct 2025

    Room: Standard Queen Room

    Ibis Navi Mumbai - An Accor Brand has replied on Tue Oct 21 18:22:58 IST 2025

    Dear Sri Sai Krishna, Greetings of the day, Thank you for your feedback. We're sorry to hear that the food and room hygiene did not meet your expectations. Your concerns have been noted and shared with our team for immediate improvement. We appreciate you bringing this to our attention. Warm Regards, Parag Patil, Operations Manager. Ibis Navi Mumbai.

    4.0

    Good Stay

    rajasekhar r.solo

    The Ambience is good and housekeeping is also fine the food quality also good

    Travel Month: Oct 2025

    Room: Standard Twin Room

    Ibis Navi Mumbai - An Accor Brand has replied on Tue Oct 21 18:16:47 IST 2025

    Dear Rajasekhar, Greetings of the day, Thank you for the kind words and positive rating. Warm Regards, Arbaaz Ansari, Guest Service Manager.

    2.0

    Bad Room and washroom

    anirudha k.business

    Rooms and washrooms are smelling badly. Food was good. Washroom is just fiber capsules like portable public toilets

    Travel Month: Oct 2025

    Room: Standard Twin Room

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    Ibis Navi Mumbai - An Accor Brand has replied on Mon Oct 20 20:37:27 IST 2025

    Dear Anirudha, Greetings of the day, Thank you for your honest feedback. We're truly sorry to hear about the unpleasant experience of your recent stay with us. This is certainly not the standard we aim to provide, and we appreciate you bringing it to our attention. We're glad you enjoyed the food, and we’ll make sure your concerns about cleanliness and room quality are addressed with our housekeeping and maintenance teams immediately. Your input is valuable in helping us improve, and we hope to have the chance to offer you a much better experience in the future. Warm Regards, Parag Patil, Operations Manager. Ibis Navi Mumbai.

    5.0

    My first choice for accommodation!

    jagdish m.business

    A convenient location for business trips to Navi Mumbai. Affordable rates and excellent service has been the usp of HOTEL IBIS since last many years. My hotel for next business tour anywhere in India will be IBIS ! 👍

    Travel Month: Oct 2025

    Room: Standard Twin Room

    Ibis Navi Mumbai - An Accor Brand has replied on Mon Oct 20 20:41:01 IST 2025

    Dear Jagdish, Greetings of the day, Thank you for the kind words and positive rating, it means a lot to us. Warm Regards, Arbaaz Ansari, Guest Service Manager. Ibis Navi Mumbai.

    3.0

    Avg. stay for the given price point.

    subodh d.group

    Pros: 1. Location is good and easy to locate. 2. Washroom are cleaned. 3. Good for short term stay for single or couple of nights. Cons: 1. Rooms are dusty 2. Very small room for 2 Pax. 3. Taste of food is Ok, not vry great. 4. Staff is bit slow in response.

    Travel Month: Oct 2025

    Room: Standard Queen Room

    Ibis Navi Mumbai - An Accor Brand has replied on Mon Oct 13 20:33:20 IST 2025

    Dear Subhodh, Greetings of the day, Thank you for sharing your detailed feedback. Your comments about the room size, food taste, and service speed are noted and truly valued. We’re continuously working to improve, and your insights help us do just that. We hope to have the opportunity to serve you better on your next visit. Warm regards, Parag Patil, Operations Manager. Ibis Navi Mumbai.

    4.0

    Budget and Best Hotel

    sachin k.business

    Everything was good but room AC were not working properly therefore felt some suffocation. Food and drinks were also good.

    Travel Month: Oct 2025

    Room: Standard Queen Room

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    Ibis Navi Mumbai - An Accor Brand

    Dear Sachin, Thank you for sharing your experience with us. We're glad to hear you enjoyed the food and drinks during your stay. We're sorry about the inconvenience caused by the room AC and the discomfort it led to. Your feedback is important, and we’ll ensure our team looks into this promptly to improve the comfort of future stays. We hope to welcome you back soon for an even better experience. Warm Regards, Parag Patil, Operations Manager. Ibis Navi Mumbai.

    3.0

    Good for just a day's stay

    rohit.business

    Location - right on the highway. Food - this was my second visit and the veg food I had was average. Not tasty and less variety. They have a common ironing area. Cleanliness is good.

    Travel Month: Oct 2025

    Room: Standard Queen Room

    Ibis Navi Mumbai - An Accor Brand

    Dear Rohit, Greetings of the day, We truly appreciate your honest feedback. It’s great to know you found the property clean. We're sorry the vegetarian food wasn’t up to the mark this time—we’ll work with our culinary team to enhance the options and flavors. Thank you for helping us improve! Warm Regards, Arbaaz Ansari, Guest Service Manager.

    5.0

    Good to Go, Value for Money for a comfortable stay.

    pankaj m.solo

    Property Location is suitable to my requirement. The property is well maintained; food is good and Services are at par with the other good properties.

    Travel Month: Oct 2025

    Room: Standard Queen Room

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    Ibis Navi Mumbai - An Accor Brand has replied on Tue Oct 07 20:25:01 IST 2025

    Dear Pankaj, Thank you for your kind words and positive rating. It’s great to hear you enjoyed the food and experienced service that matched your expectations. We truly appreciate your recognition and look forward to welcoming you again for another pleasant stay! Warm Regards, Parag Patil, Operations Manager. Ibis Navi Mumbai.

    1.0

    Terrible Stay

    inderpal s.couple

    The bed was not comfortable, due to the headrest it was moving a-lot, the in-room food was extremely spicy, the service could be much better in terms of stay it is good hotel but for the price the food and the bed could have been a much better and TV was so small that it’s better to not have one instead.

    Travel Month: Oct 2025

    Room: Standard Queen Room

    Ibis Navi Mumbai - An Accor Brand has replied on Tue Oct 07 20:23:48 IST 2025

    Dear Mr. Obhan, Thank you for sharing your honest feedback. We're truly sorry to hear that certain aspects of your stay didn’t meet expectations. We appreciate your insights and hope to welcome you back with a better experience. Parag Patil, Operations Manager. Ibis Navi Mumbai.

    4.0

    Good for business stay !!

    sourabh s.business

    Nice property, nice location, good hygiene, internet wi-fi worked well, Ola Uber Rides easily available, Breakfast variety is good but if you want to have meals from restaurant rates are slightly high, any good restaurant in vicinity not available but Vashi's popular buzz areas are nearby located.

    Travel Month: Sep 2025

    Room: STANDARD QUEEN ROOM - WITH EXTRA BENEFITS

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    Ibis Navi Mumbai - An Accor Brand has replied on Tue Oct 07 20:22:25 IST 2025

    Dear Sourabh, Thank you so much for your kind words. We're happy to hear that you enjoyed our fresh and inviting ambiance, as well as the warm hospitality from our team. Looking forward to welcoming you back soon! Warm Regards, Arbaaz Ansari, Guest Service Manager.

    4.0

    Good property for business visits

    sourabh s.business

    Located at eye catching location property offers fresh look. Staff is friendly. Hotel has offered good delas on make my trip website very suitable, especially for those travelling for business.

    Travel Month: Sep 2025

    Room: STANDARD QUEEN ROOM - WITH EXTRA BENEFITS

    Ibis Navi Mumbai - An Accor Brand has replied on Tue Oct 07 20:08:37 IST 2025

    Dear Sourabh, Thank you so much for your kind words. We're happy to hear that you enjoyed our fresh and inviting ambiance, as well as the warm hospitality from our team. Looking forward to welcoming you back soon! Warm Regards, Arbaaz Ansari, Guest Service Manager.

    4.0

    Good Stay

    maansee b.family

    Great stay but they charge even for basic cutlery you order for eating your zomato/swiggy parcels which is absolutely unfair after you’re paying such a hefty price for stay and breakfast for 8-10 days straight

    Travel Month: Sep 2025 (8-Night Stay)

    Room: Standard Twin Room

    Ibis Navi Mumbai - An Accor Brand has replied on Sat Sep 27 12:41:54 IST 2025

    Dear Maansee, Thank you for taking the time to share your feedback. We’re delighted to know that you had a great stay overall and we sincerely regret the inconvenience caused. Your comments have been shared with our management team, and we’re actively reviewing our policies to ensure they align better with guest expectations and comfort. We truly appreciate your patronage and hope to have the opportunity to serve you again with an even better experience. Warm Regards, Parag Patil, Operations Manager. Ibis Navi Mumbai.

    2.0

    Poor Stay

    mitesh g.solo

    While the rooms are decent, the breakfast left a lot to be desired. Overall, food quality needs a lot of improvement

    Travel Month: Sep 2025

    Room: Standard Queen Room

    Ibis Navi Mumbai - An Accor Brand has replied on Sat Sep 27 12:39:34 IST 2025

    Dear Mitesh, Thank you for sharing your feedback with us. We’re glad to hear that you found the rooms satisfactory. However, we’re truly sorry that our breakfast and overall food quality did not meet your expectations. Your comments are invaluable, and we take them seriously. Please be assured that we are reviewing our culinary offerings and service standards with our kitchen team to ensure meaningful improvements. We aim to provide a consistently enjoyable experience across all aspects of your stay, and your input helps us get closer to that goal. We hope to have the opportunity to welcome you back and offer a much-improved dining experience. Warm Regards, Parag Patil, Operations Manager. Ibis Navi Mumbai

    5.0

    Excellent Stay

    manohar k.family

    check in was very quick & smooth. room was neat and clean. ambience was good. service was very excellent. value staying. food was very good. check out also quick & smooth.

    Travel Month: Sep 2025

    Room: Standard Twin Room

    Ibis Navi Mumbai - An Accor Brand has replied on Mon Sep 22 19:52:57 IST 2025

    Dear Manohar, Thank you for your wonderful feedback. We're happy to know you had a smooth and pleasant experience from check-in to check-out. It's great to hear you enjoyed the stay. We truly appreciate your kind words and look forward to welcoming you again! Warm Regards, Parag Patil, Operations Manager. Ibis Navi Mumbai.

    5.0

    overall good

    bhudhav.couple

    clean,neat good rooms only ac could be better. everything else was perfect.Clean washroom and towels.

    Travel Month: Sep 2025

    Room: Day Use Room (10 AM to 7 PM) night stay not allowed

    Ibis Navi Mumbai - An Accor Brand has replied on Mon Sep 22 19:51:41 IST 2025

    Dear Mr. Sharma, Thanks for the great review. We're glad the room met your expectations. We'll work on enhancing the AC performance. Warm regards, Parag Patil, Operations Manager. Ibis Navi Mumbai.

    5.0

    Good Breakfast and Good vibes

    nihar s.solo

    the food and overall vibes is good. the staff is pretty great and are of great help

    Travel Month: Aug 2025

    Room: STANDARD QUEEN ROOM - WITH EXTRA BENEFITS

    Ibis Navi Mumbai - An Accor Brand

    Dear Nihar, Thank you so much for your kind words! We're delighted to hear you enjoyed the food and the warm service from our team. Your appreciation means a lot to us—we look forward to welcoming you again soon! Warm Regards, Parag Patil, Operations Manager. Ibis Navi Mumbai.

    1.0

    Terrible Stay

    tashjeet d.business

    The worst stay of my life - AC Didn’t work for two nights , intercoms did not work then AC DIDNOT WORK

    Travel Month: Sep 2025

    Room: Standard Twin Room

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    Ibis Navi Mumbai - An Accor Brand has replied on Mon Sep 22 19:48:35 IST 2025

    Dear Mr. Duggal, Greetings of the day, We're truly sorry to hear about your experience. It's unacceptable that the AC and intercom issues persisted during your stay, and we deeply regret the discomfort and inconvenience caused. Your feedback has been shared with our maintenance and operations teams for immediate attention. We appreciate you bringing this to our notice and are committed to ensuring such lapses do not happen again. We hope to have the chance to make things right and offer you the stay you deserve. Warm Regards, Parag Patil, Operations Manager. Ibis Navi Mumbai

    3.0

    Room Condition

    jebarson p.business

    Small room and very congested too..

    Travel Month: Sep 2025

    Room: Standard Twin Room

    Ibis Navi Mumbai - An Accor Brand has replied on Tue Sep 16 18:17:53 IST 2025

    Dear Jebarson, Greetings of the day, Thank you for sharing your feedback. We're sorry to hear that the room did not meet your expectations. Your comments are valuable and will help us improve the guest experience moving forward. Warm Regards, Parag Patil, Operations Manager. Ibis Navi Mumbai.

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