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Turbhe, Navi Mumbai
1978 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Ibis Navi Mumbai offers clean, cozy rooms and a prime location close to major transport routes, making it ideal for business travelers. Guests consistently praise the friendly, responsive staff and the delicious breakfast with varied options. The property maintains good hygiene standards, though some mention the compact room sizes and limited in-room dining choices. Overall, it's a great value for money, especially for short stays in Navi Mumbai.
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Good Stay
Great stay but they charge even for basic cutlery you order for eating your zomato/swiggy parcels which is absolutely unfair after you’re paying such a hefty price for stay and breakfast for 8-10 days straight
Room: Standard Twin Room
Ibis Navi Mumbai - An Accor Brand has replied on Sat Sep 27 12:41:54 IST 2025
Dear Maansee, Thank you for taking the time to share your feedback. We’re delighted to know that you had a great stay overall and we sincerely regret the inconvenience caused. Your comments have been shared with our management team, and we’re actively reviewing our policies to ensure they align better with guest expectations and comfort. We truly appreciate your patronage and hope to have the opportunity to serve you again with an even better experience. Warm Regards, Parag Patil, Operations Manager. Ibis Navi Mumbai.
Poor Stay
While the rooms are decent, the breakfast left a lot to be desired. Overall, food quality needs a lot of improvement
Room: Standard Queen Room
Ibis Navi Mumbai - An Accor Brand has replied on Sat Sep 27 12:39:34 IST 2025
Dear Mitesh, Thank you for sharing your feedback with us. We’re glad to hear that you found the rooms satisfactory. However, we’re truly sorry that our breakfast and overall food quality did not meet your expectations. Your comments are invaluable, and we take them seriously. Please be assured that we are reviewing our culinary offerings and service standards with our kitchen team to ensure meaningful improvements. We aim to provide a consistently enjoyable experience across all aspects of your stay, and your input helps us get closer to that goal. We hope to have the opportunity to welcome you back and offer a much-improved dining experience. Warm Regards, Parag Patil, Operations Manager. Ibis Navi Mumbai
Excellent Stay
check in was very quick & smooth. room was neat and clean. ambience was good. service was very excellent. value staying. food was very good. check out also quick & smooth.
Room: Standard Twin Room
Ibis Navi Mumbai - An Accor Brand has replied on Mon Sep 22 19:52:57 IST 2025
Dear Manohar, Thank you for your wonderful feedback. We're happy to know you had a smooth and pleasant experience from check-in to check-out. It's great to hear you enjoyed the stay. We truly appreciate your kind words and look forward to welcoming you again! Warm Regards, Parag Patil, Operations Manager. Ibis Navi Mumbai.
overall good
clean,neat good rooms only ac could be better. everything else was perfect.Clean washroom and towels.
Room: Day Use Room (10 AM to 7 PM) night stay not allowed
Ibis Navi Mumbai - An Accor Brand has replied on Mon Sep 22 19:51:41 IST 2025
Dear Mr. Sharma, Thanks for the great review. We're glad the room met your expectations. We'll work on enhancing the AC performance. Warm regards, Parag Patil, Operations Manager. Ibis Navi Mumbai.
Good Breakfast and Good vibes
the food and overall vibes is good. the staff is pretty great and are of great help
Room: STANDARD QUEEN ROOM - WITH EXTRA BENEFITS
Ibis Navi Mumbai - An Accor Brand
Dear Nihar, Thank you so much for your kind words! We're delighted to hear you enjoyed the food and the warm service from our team. Your appreciation means a lot to us—we look forward to welcoming you again soon! Warm Regards, Parag Patil, Operations Manager. Ibis Navi Mumbai.
Terrible Stay
The worst stay of my life - AC Didn’t work for two nights , intercoms did not work then AC DIDNOT WORK
Room: Standard Twin Room
Ibis Navi Mumbai - An Accor Brand has replied on Mon Sep 22 19:48:35 IST 2025
Dear Mr. Duggal, Greetings of the day, We're truly sorry to hear about your experience. It's unacceptable that the AC and intercom issues persisted during your stay, and we deeply regret the discomfort and inconvenience caused. Your feedback has been shared with our maintenance and operations teams for immediate attention. We appreciate you bringing this to our notice and are committed to ensuring such lapses do not happen again. We hope to have the chance to make things right and offer you the stay you deserve. Warm Regards, Parag Patil, Operations Manager. Ibis Navi Mumbai
Room Condition
Small room and very congested too..
Room: Standard Twin Room
Ibis Navi Mumbai - An Accor Brand has replied on Tue Sep 16 18:17:53 IST 2025
Dear Jebarson, Greetings of the day, Thank you for sharing your feedback. We're sorry to hear that the room did not meet your expectations. Your comments are valuable and will help us improve the guest experience moving forward. Warm Regards, Parag Patil, Operations Manager. Ibis Navi Mumbai.
Super expensive but worth staying
Cozy stay, super expensive food. The best place to stay in Navi Mumbai if your stay is sponsored else they're super expensive.
Room: Standard Queen Room
Ibis Navi Mumbai - An Accor Brand has replied on Thu Sep 11 16:07:00 IST 2025
Dear Sudaravenkataraman, Greetings of the day, Thank you for sharing your honest feedback. We're glad to hear you found the stay cozy and consider us a top choice in Navi Mumbai. We understand your concerns about pricing and truly appreciate your perspective. Your comments help us evaluate how we can continue offering value while maintaining the quality and comfort our guests expect. We hope to welcome you again. Warm Regards, Parag Patil, Operaions Manager.
Average Stay
Rooms are very small. Dining options were limited even though breakfast was not 3 star standard
Room: STANDARD QUEEN ROOM - WITH EXTRA BENEFITS
Ibis Navi Mumbai - An Accor Brand has replied on Wed Sep 10 11:03:42 IST 2025
Dear Sanjoy, Greetings of the day, Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet expectations. We understand your concerns regarding room size and dining variety, and we regret that the breakfast did not reflect the standard you anticipated. Your comments are valuable and have been shared with our team to help us improve. We hope to have the opportunity to serve you better in the future and provide a more satisfying stay. Warm Regards, Parag Patil, Operations Manager. Ibis Navi Mumbai
Excellent Stay
Very Good Ambience, Rooms were very clean Front desk person - Chandan was very polite and cordial Nicely maintain Property Breakfast was Tasty and Nicely Presented
Room: Standard Twin Room
Ibis Navi Mumbai - An Accor Brand
Dear Mr. Bhatnagar, Greetings of the day, Thank you for the lovely feedback. We're delighted you enjoyed the stay. Chandan will be thrilled to hear your kind words—your appreciation truly motivates our team! Warm Regards, Arbaaz Ansari, Guest Service Manager.
Good Stay
property location is perfect but room size & bathroom is too small. As well as ala carte menu choice is not too much property location is perfect but room size & bathroom is too small. As well as ala carte menu choice is not too much.
Room: STANDARD QUEEN ROOM - WITH EXTRA BENEFITS
Ibis Navi Mumbai - An Accor Brand has replied on Thu Sep 04 13:32:23 IST 2025
Dear Dhruv, Greetings of the day, Thank you for sharing your honest feedback. We understand your concerns about the menu variety, and we’ll certainly take this into account as we work to improve our guest experience. Your input is truly valuable to us. Warm Regards, Arbaaz Ansari, Guest Service Manager.
Poor Stay
food taste is terrible. it used to be better but now, north or south indian, across board the dishes were untouchable. I had to order Swiggy all nights I stayed there. interestingly, staffers don't ask for guest room number while eating. they know anyone helpless enough to eat there has no other choice. housekeeping is ok, but they keep forgetting floor towel. also I am not a big fan of the water bottles with a flimsy sticker for sealing.
Room: Standard Queen Room
Ibis Navi Mumbai - An Accor Brand has replied on Mon Aug 25 14:45:31 IST 2025
Dear Sapta Giree, Greetings of the day, Thank you for taking the time to share such detailed feedback. We regret to learn that your dining experience did not meet expectations, and we are truly sorry for the inconvenience this caused during your stay. Your observations regarding food quality, housekeeping lapses, and in-room amenities have been noted and shared with the concerned teams for immediate review. Guest feedback is invaluable in helping us improve, and we sincerely hope you will give us another chance to offer you a much better experience on your next visit. Warm Regards, Parag Patil, Operations Manager. Ibis Navi Mumbai.
Average Stay
Need to improve a lot, there is no proper system. Room, bathroom and towels nasty smell is coming. Delay in response also Need to improve a lot, there is no proper system. Room, bathroom and towels nasty smell is coming. Delay in response also.
Room: STANDARD QUEEN ROOM - WITH EXTRA BENEFITS
Ibis Navi Mumbai - An Accor Brand has replied on Mon Aug 25 14:42:15 IST 2025
Dear Mr. Kashetti, Greetings of the day, Thank you for sharing your feedback with us. We sincerely regret the inconvenience caused. This is certainly not the experience we strive to provide, and your concerns have been highlighted to the respective teams for immediate attention and corrective action. We value your inputs and hope you will give us another opportunity to serve you better. Warm Regards, Parag Patil, Operations Manager. Ibis Navi Mumbai.
Average Stay
Food prices were very very high, room was ok ok like OYO. Gave dental kit only once during 4 night stay, no slippers, bathrobe, no iron stand, no food menu in room, no dial no. details in room, Staff was very supportive.
Room: Standard Twin Room
Ibis Navi Mumbai - An Accor Brand has replied on Mon Aug 25 14:40:50 IST 2025
Dear Vinay, Greetings of the day, Thank you for sharing your feedback. We are pleased to know that our staff’s supportive service added value to your stay. We regret for the inconvenience caused due to issue mentioned in comments. We have shared the points with the concerned teams for necessary review. We truly appreciate your inputs and hope to welcome you again for an improved experience. Warm Regards, Parag Patil, Operations Manager. Ibis Navi Mumbai.
Good Stay
My stay at Ibis Hotel Mumbai was truly pleasant and comfortable. The hotel is conveniently located, making it easily accessible from the airport as well as major business hubs. The rooms are well-maintained, clean, and equipped with all essential amenities. The bed was extremely comfortable, ensuring a restful sleep after a long day of travel. Housekeeping standards were excellent and added to the overall comfort of the stay. The staff was courteous, professional, and always willing to assist, which made the check-in and check-out process smooth and hassle-free.
Room: Day Use Room (10 AM to 7 PM) night stay not allowed
Ibis Navi Mumbai - An Accor Brand has replied on Mon Aug 25 14:37:03 IST 2025
Dear Touseef, Greetings of the day, Thank you for your wonderful feedback. We are delighted to know that you had a pleasant and comfortable stay with us. We look forward to welcoming you back for another seamless experience. Warm Regards, Parag Patil, Operations Manager. Ibis Navi Mumbai.
Poor Stay
Staff was good but room service and breakfast was not as per standard...it was more like a local hotel
Room: Standard Twin Room|Standard Queen Room
Ibis Navi Mumbai - An Accor Brand has replied on Wed Aug 20 22:29:54 IST 2025
Dear Roshan, Greetings of the day, We’re glad you found our staff courteous, though we’re sorry that room service and breakfast did not reflect the standards we strive for. Please be assured that we are reviewing this with our team to make the necessary improvements. We hope you would give us a chance to serve you again in future. Warm Regards, Parag Patil, Operations Manager. Ibis Navi Mumbai.
Good Stay
Location is perfect for my work, food quality is very good especially i got south indian food for breakfast, staff were too good, facilities ok
Room: Standard Twin Room
Ibis Navi Mumbai - An Accor Brand has replied on Mon Aug 18 16:31:13 IST 2025
Dear Ramasubramanian, Greetings of the day, Thank you for your kind words. We’re glad that hospitality of our staff added value to your stay. Your feedback on facilities is noted, and we’ll keep working on improvements. We look forward to welcoming you again soon. Warm Regards, Parag Patil, Operations Manager.
Average Stay
They didn't gave me the room which I had booked stating we don't have room left. There fridge was not working. There breakfast was below average and room facilities are average only.
Room: Standard Queen Room
Ibis Navi Mumbai - An Accor Brand has replied on Tue Jul 29 19:50:29 IST 2025
Dear Mr. Dubey, Greetings of the day, Thank you for sharing your feedback, and we sincerely apologize for the inconvenience caused during your stay. This is certainly not the experience we aim to deliver. Your concerns have been noted and shared with the respective teams for immediate review and improvement. We truly hope to have the opportunity to serve you better in the future. Warm Regards, Arbaaz Ansari, Guest Service Manager.
Mumbai IBIS stay
Stay was good.Breakfast as usual was fantastic.Staff support was good. This time room hygiene kept maintained
Room: Standard Queen Room
Ibis Navi Mumbai - An Accor Brand has replied on Mon Jul 28 18:09:46 IST 2025
Dear Nitin, Greetings of the day, Thank you for your kind feedback! We’re glad to hear you had a good stay and enjoyed the breakfast. Happy to know the room hygiene and staff support met your expectations. Looking forward to welcoming you again soon! Warm regards, Arbaaz Ansari, Guest Service Manager.
Terrible very Humid rooms
the rooms were very bad even we don't checked in and we looks 4 to 5 rooms but all rooms are very terrible
Room: Standard Twin Room
Ibis Navi Mumbai - An Accor Brand has replied on Wed Aug 13 17:05:55 IST 2025
Dear Hariom, Greetings of the day, I would like to sincerely apologize for the experience you had during your recent visit. We are truly sorry that the condition of our rooms did not meet your expectations. Please be assured that this is not the standard of comfort and quality we strive to offer our guests. Your feedback regarding the room condition has been taken very seriously, and we are reviewing the matter with our housekeeping and maintenance teams to ensure immediate improvements. We deeply regret the inconvenience caused and hope you may consider giving us another opportunity in the future to provide you with the level of hospitality we are known for. Warm Regards, Arbaaz Ansari, Guest Service Manager.
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