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Review Of Hsquare Hotel Lokhandwala

Andheri West, Mumbai | 2.6 km drive to Kokilaben Dhirubhai Ambani Hospital

    User Rating & Reviews

    • everyone
    • couple
    • family
    • solo
    • business
    4.0
    Very Good

    115 Ratings, 40 Reviews

    excellent
    43%
    very good
    30%
    average
    17%
    poor
    5%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 3
    • 3
    • 2
    • 4
    • 5
    • 4
    • 5
    • 5

    Rating Categories

    • Location4.1
    • Cleanliness4.3
    • Value For Money3.7
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    Reviews Summary

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    This property boasts an excellent location that's easy to find, with friendly staff known for their helpfulness. Guests appreciated the spacious and clean rooms, maintaining good hygiene standards. The ambiance is warm and cozy, perfect for family visits. Nearby restaurants offer great dining options, and outside food is allowed. While there are some concerns about room services, the overall experience appears to be positive, with many guests keen to return.

    Sort by:

    Positive first
    4.0

    Good Stay

    triraj b.

    The room was spacious and good. The manager was polite and really helpful. However, there is no in-house kitchen which can be problematic for some.

    Travel Month: Sep 2025

    Room: Suite Room

    5.0

    Excellent Stay

    smriti c.solo

    The stay was good ... behaviour of staff is also good ....well behaved staff ...rooms were clean .....everything is just perfect

    Travel Month: Sep 2025

    Room: Deluxe Room

    4.0

    location & cleanliness

    mehul m.business

    Good location. Decent and clean hotel for quick business trip. Though it lacks any sort of food options

    Travel Month: Aug 2025

    Room: Deluxe Room

    5.0

    enjoyed my stay

    deep p.group

    Very good stay good location and staff were very helpful . Will visit soon

    Travel Month: Sep 2025

    Room: Standard Room|Deluxe Room

    • user photos
    5.0

    Excellent Stay

    kunal b.solo

    I was glad to stay here – it was a really awesome experience! The guest support was excellent, and the staff were very helpful throughout my stay. The services provided were up to the mark. Highly recommended!

    Travel Month: Aug 2025

    Room: Standard Room

    • user photos
    • user photos
    5.0

    Excellent Stay

    dipankar c.solo

    Excellent stay. Recommended for all. Mr Floyd was very helpful, generous & professional. I would want to come back in near future

    Travel Month: Aug 2025

    Room: Standard Room

    5.0

    Great Experience

    abhishek a.group

    it was a great experience, the room was clean, tidy and spacious. Our request for late check-out was also entertainment. The staff was really helpful.

    Travel Month: Aug 2025

    Room: Suite Room

    • user photos
    • user photos
    5.0

    Excellent Stay

    ananya n.family

    It was a really good experience, the hotel is located in a serene location with great views, yet in one of the prime locations in lokhandwala. The manager Floyd is very well spoken and well mannered, he helped in everything we asked. keep up the good work.

    Travel Month: Aug 2025

    Room: Standard Room

    5.0

    Excellent property for couple of days stay

    chandrakant m.family

    It's an excellent property for a couple of days stay. Rooms, clothes, beds and washrooms are neat and clean. I enjoyed the shower very much. Food is made available as per your order. Or we can order online. On the opposite side of the road it's a beautiful big size garden. One can enjoy a morning walk. oral I will read this property Star Plus

    Travel Month: Aug 2025

    Room: Deluxe Room

    • user photos
    5.0

    Excellent Stay

    sunil n.family with 1 kid

    Had a great stay in the hotel...we stayed with Family. It's a best place for family and manager is so helpful. Highly suggested for family.

    Travel Month: Aug 2025

    Room: Standard Room

    1.0

    Fraud

    sidhant a.business

    DO NOT STAY HERE. WORST EXPERIENCE EVER. This is not just a bad hotel — it's a complete nightmare. We arrived at Hotel HSquare with a confirmed booking, only to be made to wait for hours, from evening until 11 PM, while the staff kept lying to our faces saying, “your room will be ready in 5 minutes.” That “5 minutes” turned into endless waiting. And then — at midnight — they denied us the room completely, shamelessly admitting that they gave our room to someone else who paid more. We were left stranded, exhausted, and helpless. Things got so bad that we had no choice but to call the police in the middle of the night. No apology. No refund. No responsibility. Just greed, unprofessionalism, and zero humanity. We suffered mentally, emotionally, and physically. This is hands down the worst hotel experience imaginable. Avoid Hotel HSquare at all costs. Your booking means nothing here — only money talks. If you don’t want to end up begging for a room or calling the police like we had to, STAY FAR AWAY.

    Travel Month: Jul 2025

    Room: Suite Room

    • user photos
    • user photos
    • user photos

    Hsquare Hotel Lokhandwala

    Dear Sidhant. We are deeply sorry to hear about your experience at Hotel Hsquare. What you described is certainly not the standard of service we strive to provide, and we sincerely apologize for the inconvenience and distress you faced during your stay. We understand how frustrating and upsetting it must have been to be left stranded and waiting for hours, especially after having a confirmed booking. Your feedback is extremely valuable, and we are taking this matter seriously. We are investigating what went wrong and are implementing steps to ensure this situation doesn’t happen again. We hope to regain your trust and provide you with a much better experience in the future. Sincerely, Hotel Hsquare.

    4.0

    Good Stay

    anant r.

    Good Location.Polite staff.Decent Stay.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Standard Room

    Hsquare Hotel Lokhandwala has replied on Thu Aug 07 17:42:48 IST 2025

    Thank you for Giving your Valuable review. I've been waiting for you to come back again.

    3.0

    Average Stay

    sampa r.

    The room was ok however the washroom was not upto the mark. There no inhouse kitchen but they do provide cutlery. The location is good. Overall it was good

    Travel Month: Jul 2025

    Room: Standard Room

    2.0

    Poor Stay

    arun g.business

    there no resturant in hotel atleast coffe or tea also not available for emergency, we to have order from outside, there is no antiscid tiles in toilets how they do like this... for 4000rs not wor there no resturant in hotel atleast coffe or tea also not available for emergency, we to have order from outside, there is no antiscid tiles in toilets how they do like this... for 4000rs not worth

    Travel Month: Jul 2025

    Room: Suite Room

    5.0

    visit

    preet s.couple

    Great property loved it everything nearhy in andheri west good hospitality

    Travel Month: Jun 2025

    Room: Standard Room

    5.0

    Awesome place to sta

    syed m.solo

    Usually Bombay is always crowded, but the location of this awesome place called Hsquare hotel is calm and very quiet,hotel staff is amazing,rooms are very clean and quite big,cleanliness is their priority and i really felt like home,would recommend everyone to give it a try,you will simply love it.I would give 10 out of 10 for this place.

    Travel Month: Jun 2025 (7-Night Stay)

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    ankush k.

    Location was good But rooms were too small. No food options. Reception person was good

    Travel Month: Jun 2025

    Room: Deluxe Room

    4.0

    Review

    ala j.solo

    It is a good and safe hotel to stay at it is my preferred hotel to stay at.. It is value for money it is situated at a good location

    Travel Month: Jun 2025

    Room: Standard Room

    4.0

    Good Stay

    abhishek c.

    Stay was good. Hotel is neat and clean

    Travel Month: Apr 2025

    Room: Deluxe Room

    3.0

    Average Stay

    amit g.

    Not worth the price – disappointing experience Stayed here with family and was quite underwhelmed. While the staff was polite, it took a long time to get any help. There was no telephone in the room, so we had to Google the reception number just to reach out. The bathroom wasn’t in great condition either. For the price we paid, we’ve stayed at far better places. Wouldn’t recommend this one.

    Travel Month: Apr 2025

    Room: Standard Room

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