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Model Town, Mohali
152 Ratings, 68 Reviews
Last 10 Customer Ratings (Latest First)
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Excellent Stay
excellent rooms and location, services great, food not taken, prime location
Room: Deluxe room
Good Stay
The property was located at nice area and the room was clean and the staff was cooperative the breakfast was good too the services can be made better overall it was good and easy and convenient to book from MMT
Room: Deluxe room
Good Stay
it was good and also nice location to mohali it helpful chandigarh university visitter
Room: Deluxe room
ok ok stay for the guest
Complete out of the city the property is,rates are high at the place.Restaurant rates are also high compared to outside.
Room: Deluxe room
HOTEL WEST INN has replied on Sat Jul 26 15:56:08 IST 2025
Good afternoon sir thanks for your visit and sir u says rates are very high no sir it's very reasonable in any time u will come I will give u good discontinued Thanku vicky Arora Manager
not sarud
too high in price as compare to the type of location and property it is..I made a very big mistake that I paid money in advance and to be honest it's not a place you can live there with your family
Room: Deluxe room
Terrible Stay
The hotel was not at a right place, when exiting through hotel through car it was very risky because it's on the left of busy service road lane. They don't have proper parking for cars. Also room was not at all good. I didn't like it because it was not clean at all. I booked this hotel by seeing the reviews but i made a very big mistake. Paid large money for hotel like this
Room: Deluxe room
HOTEL WEST INN has replied on Wed Feb 12 14:33:23 IST 2025
Good morning sir thanks for your visit and car parking it's safe don't worry if u will come next time we give ugood space
Nice
It was a very good stays. Everything was nice and good. Room were clean and hygenic. Staff was responsive
Room: Deluxe room
HOTEL WEST INN has replied on Sun Jan 19 17:45:16 IST 2025
Good evening sir very thanks for your compliment and thanks for your visit
Excellent Stay
The location is really good, food and amenities is great and all the staff specially rohit is very welcoming and helpful had a great stay !
Room: Deluxe room
HOTEL WEST INN has replied on Mon Dec 09 13:50:42 IST 2024
Thank you so much mem for the feedback.🙏
Excellent Stay
businessGood place to stay clean room and hygienic
Room: Deluxe room
HOTEL WEST INN has replied on Sat Aug 10 12:05:26 IST 2024
Thank You Sir For The Feedback.
Terrible Stay
Hygiene in the hotel was terrible and even the bedsheet and the quilts given were torn and had an awful smell in them. The washroom was pathetic
Room: Deluxe room
Average Stay
coupleService is not as per we think, so delay to bring dishes and also the dish plate is also not complete volume.
Room: Deluxe room
HOTEL WEST INN has replied on Fri Jul 26 10:43:33 IST 2024
Good morning sir due to some kitchen problem u r not satisfied we r extermly sorry and we r try to best service
Good stay
Everything was good, rooms were good, staff was polite and helpful only the food/coffee was delayed.
Room: Deluxe room
HOTEL WEST INN has replied on Sat Jun 15 11:39:12 IST 2024
Good morning sir thanks for your visit and very thankful to u compliment
Not soo go
Staff was rude and there were soo many small cockroaches in the room and specially in the washroom, we paid extra 500 for earlier check and requested to provide balcony room, and room was available we have seen there people were checking out but he didn't give us that.
Room: Deluxe room
HOTEL WEST INN has replied on Wed Jun 05 21:23:47 IST 2024
Thank you for taking the time to share your feedback. We're truly sorry to hear about your disappointing experience during your recent stay with us. Maintaining a clean and welcoming environment is a top priority for us, and we sincerely apologize for falling short of your expectations in this regard. Rest assured, we are taking immediate steps to address the issues you've raised with our housekeeping team to ensure such lapses do not recur.Apart from that we are already doing pest control in our rooms day after day . And you have also raised the issue of balcony room mam. We have only 4 front rooms in our hotel and they are all booked so that is the reason we could not provide you the front room. Regarding your encounter with our staff, please accept our sincerest apologies for any rudeness or lack of hospitality you experienced. We strive to provide exceptional service to all our guests, and we're saddened to learn that we failed to meet this standard during your stay. We will be conducting additional training sessions to reinforce the importance of courteous and respectful interactions with our guests. Regarding the early check-in charges, we apologize for any confusion or inconvenience this may have caused. We do have policies in place regarding early check-ins to ensure that you can check on the gommt site and goibibo there were cleary written terms and conditions of early check in charge Thanks and regards Vicky Arora General Manager
Excellent Stay
The stay was comfortable and the staff was also nice its safe for solo traveller girls and services are also good
Room: Deluxe room
HOTEL WEST INN has replied on Sat May 25 11:43:58 IST 2024
Good morning madam thanks for your visit and very thanks for your compliment
Good Stay
It was good experience. Room is neat and clean. Also the food was good. Hotel staff is very nice. Over all good experience.
Room: Deluxe room
HOTEL WEST INN has replied on Sun May 19 10:18:14 IST 2024
Thanks for your visit and thanks for your compliment
Good
Location was easily accesible. The room was good so as the staff. Overall experience was very good. Location was ea
Room: Deluxe room
HOTEL WEST INN has replied on Thu May 16 21:27:20 IST 2024
We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon, so don't be a stranger
Good Stay
It was neat and clean, food was also delicious
Room: Deluxe room
HOTEL WEST INN has replied on Sun Feb 25 10:07:07 IST 2024
Sir thanks for your visit and thanks for your feedback
Excellent Stay
Excellent room size, great ambience, maintained neat n clean hygiene and good food.
Room: Deluxe room
HOTEL WEST INN has replied on Fri Jan 26 21:04:34 IST 2024
If there's anything we can do to improve our offering, please let us know!” “Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!” “Thank you so much for taking the time to leave us a 5-star review.
Terrible stay
coupleThird class hotel no fourth class hotel in very bad condition, bedding very dirty and used. Room in pathetic condition and washroom one even can't enter so much smell. Also don't have towel and dental kit etc. Staff for luggage not available and no provision of tea kit etc.
Room: Deluxe room
HOTEL WEST INN has replied on Tue Dec 05 12:52:42 IST 2023
Sir extremely sorry u r not happy if u will be come next time we will give u super deluxe room on reasonable price
Great hotel
Property and behaviour of staff was excellent room service was great and the rate was so affordable according to property
Room: Deluxe room
HOTEL WEST INN has replied on Mon Nov 13 20:50:18 IST 2023
Sir thanks for your visit
Sector 75
Sector 65
Sector 112
Sector 66
Chamian
Industrial Area Phase I
Dharampur Kasauli Road
Sector 17
Chandigarh Rd
Chandigarh Road Zirakpur
Industrial Area
Sector 35
Nabha
Industrial Area Phase I
Mohali
Mohali
Sector 114
JLPL Industrial Area
Mohali
Sector 91
Mohali
Phase 9
Sector 115
Mohali
Sector 80
Sector 78
Sector 117
Sector 115
Phase 9
Sector 70
Bar Majra
Balongi
Sector 80
Mohali Village
