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Review Of Hotel Valley Wood

Metgutad, Mahabaleshwar | 8.0 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
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    • family
    3.2
    Good

    245 Ratings, 140 Reviews

    excellent
    21%
    very good
    24%
    average
    23%
    poor
    18%
    bad
    14%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 2
    • 3
    • 1
    • 1
    • 2
    • 5
    • 1
    • 5
    • 1

    Rating Categories

    • Location3.5
    • Cleanliness3.4
    • Room4.0
    • Food2.6
    • Hospitality3.8
    • Value For Money2.9
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    We are using generative AI to show you summarised user review

    Review Summary

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    • Staff is polite and helpful.
    • Location is great with beautiful valley views.
    • Rooms vary from expectations, with some issues in cleanliness.
    • Food quality is below average with limited options available.
    Read more

    Sort by:

    Positive first
    5.0

    Excellent Stay

    ritu t.

    The stay was comfortable and the facilities were all together nice.food quality was good.i like the cleanliness of the room and all time assistance from you.

    Travel Month: Nov 2025

    Room: Deluxe AC Room (Without TV)

    Hotel Valley Wood has replied on Thu Nov 06 11:45:13 IST 2025

    Dear Ritu !!! Thankyou for your five star ratings and positive feedback ,we will always be happy to serve you with our service and hospitality as a family . Do visit again Thanks and Regards Valleywood.

    3.0

    Average Stay

    jigar t.family with 1 kid

    My Experience here was average, since the hotel is worn out, AC was weak, Since room was open on all sides with glass, there should have been proper shades and curtains to protect against the heat. Bath tub was leaking, room got flooded. Could be much better.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Valley View Executive Suite Room with BathTub

    Hotel Valley Wood has replied on Tue Oct 28 14:29:25 IST 2025

    Dear Jigar!!! as our team checked the AC it was cooling enough to chill the room but the thing was you kept your mosquito net window open only that's why your room was not cooling , and the curtains which are placed in rooms are black out curtain with are of good quality and the bathtub was not leaking it was over flow due to overfilled water ,we will always be happy to serve you with our service and hospitality as a family . Do visit again Thanks and Regards Valleywood..

    1.0

    Terrible Stay

    margi d.family with 1 kid

    Hotel property hospitality was worst their members were not at all cooperative they weren’t even serving water to needy patient. Hotel was also not clean in terms. They were rude

    Travel Month: Oct 2025

    Room: Deluxe Suite AC Room

    Hotel Valley Wood has replied on Tue Oct 28 17:34:28 IST 2025

    Dear Margi !!! , first of all we apologies for the service you got , as we investigated the issue you was facing of , actually on 22nd oct morning around 8:30 am our staff was asked for water bottle he replied with it will be chargeable and again our staff was asked for ice cubs and he replied with it will be chargeable that's it , about hotel cleaning everything was clean if you having any issue about cleaning you would have informed us on same time we will always be happy to serve you with our service and hospitality as a family . Do visit again Thanks and Regards Valleywood

    2.0

    Poor Stay

    shubham l.family with 1 kid

    The amenities looked good online but were poorly maintained in reality. The room wasn’t as clean as expected. For the price charged, the overall value was far from worth it. The Lunch/Dinner service is in another restaurant and the experience was terrible. The food was extremely disappointing — taste, very limited options, and poor service in the restaurant. I wouldn’t recommend this place to anyone seeking a comfortable or value‑for‑money stay.

    Travel Month: Oct 2025

    Room: Valley View Luxury Room with Balcony|Valley View Superior Suite Room

    Hotel Valley Wood has replied on Thu Nov 06 11:53:06 IST 2025

    Dear Shubham !!! Thankyou for your feedback , we will definitely look in to the maintenance & make it good and about the dinner which you have done is our restaurant only we will always be happy to serve you with our service and hospitality as a family . Do visit again Thanks and Regards Valleywood.

    5.0

    Excellent Stay

    gandhi a.

    The stay was very nice Staff was polite and very helpful

    Travel Month: Aug 2025

    Room: Valley View Superior Suite Room

    Hotel Valley Wood has replied on Sun Sep 14 13:39:53 IST 2025

    Dear Ansh !!! Thankyou for your star ratings and positive feedback ,we will always be happy to serve you with our service and hospitality as a family . Do visit again Thanks and Regards Valleywood.

    1.0

    Wall seapage & BAD SERVICE

    abhishek m.couple

    There was a delay in service for whatever you ask for. Receptionist doesn't care. All walls were seaped and curtain roll wasn't working.

    Travel Month: Aug 2025

    Room: Deluxe Suite AC Room

    Hotel Valley Wood has replied on Sun Sep 14 13:44:02 IST 2025

    Dear Abhishek !!! Thankyou for your star ratings and feedback , we apologies for the service you got as we know all walls were having dampness due to heavy rainfall it is due to natural weather and we are trying to fix it in every rainy season and finding solution as well, we will always be happy to serve you with our service and hospitality as a family . Do visit again Thanks and Regards Valleywood.

    1.0

    Terrible Stay

    preet m.group

    Please don’t come here to stay no response from the staff as well as the rooms were very untidy and there were so many leakage’s in the walls too . There is no worth to stay here “PLEASE DON’T COME HERE TO STAY” Its totally waste of money

    Travel Month: Jul 2025

    Room: Deluxe Suite AC Room

    Hotel Valley Wood has replied on Sat Oct 25 14:31:16 IST 2025

    Dear Preet !!! As you may know the rainfall of mahableshwar is very heavy, we rectified that our staff has supported you during your stay even you blamed on them , they provided extra room on same day for you looking forward to make your stay comfortable ,we will always be happy to serve you with our service and hospitality as a family . Do visit again Thanks and Regards Valleywood.

    5.0

    clean and reasonable place.

    ashish s.family with 1 kid

    clean place. very reasonable. staff is very helpful. this place is 7..8 km before mahavaleshwar entry point. not at all crowdy just like other hotels in the market area.

    Travel Month: Jun 2025

    Room: Deluxe AC Room (Without TV)

    • user photos
    • user photos

    Hotel Valley Wood has replied on Thu Jul 10 16:57:35 IST 2025

    Dear Ashish !!! Thankyou for your star ratings and positive feedback ,we will always be happy to serve you with our service and hospitality as a family . Do visit again Thanks and Regards Valleywood.

    1.0

    Terrible Stay

    abhishek k.

    The rooms didn’t look like the pictures — so just be careful when booking. Our room wasn’t cleaned before we arrived, and even after they “cleaned” it, it still felt dirty. The bedsheet was torn, though they did replace it after we complained. Service was also pretty poor — we had to call the reception a few times before anyone actually came to help. There’s no food available at the hotel either, which can be a hassle, especially if you’re arriving late or don’t feel like going out.

    Travel Month: Jun 2025

    Room: Valley View Luxury Room with Balcony

    1.0

    very bad

    anita g.couple

    not good food,jo bola whonahi he... achhana nahi he 😌😒😒😒😒 i am not happyfood not good locateion dikhay oh nahi

    Travel Month: Jun 2025

    Room: Deluxe Suite AC Room

    Hotel Valley Wood has replied on Mon Jun 30 15:34:04 IST 2025

    Dear Anita mam Thank you for your feedback , we apologies for the service you got we will definitely improve the food quality and we will always be happy to serve you with our service and hospitality as a family . Do visit again Thanks and Regards Valley-wood

    2.0

    Poor Stay

    jalpa r.couple

    Room was not worthy of price. In the rainy season mahabaleshwar had very low temperature. During this season they give the hoy water only during morning 7 to 11. No breakfast arrangement. If your finding low cost hotel just for sleeping. Then this is ok. Resort jaisa kuchh nai hai

    Travel Month: May 2025 (3-Night Stay)

    Room: Deluxe Suite AC Room

    Hotel Valley Wood has replied on Mon Jun 30 15:39:11 IST 2025

    Dear Jalpa Thank you for your feedback , we will always be happy to serve you with our service and hospitality as a family . Do visit again Thanks and Regards Valleywood

    3.0

    Average Stay

    shivraj k.business

    Room quality is not up to mark. As i book delux room but it feel like basic room . Staff is good. Overall average. online photos and real room is slightly different on comparing basis of cleanness

    Travel Month: May 2025

    Room: Deluxe Suite AC Room

    Hotel Valley Wood has replied on Mon Jun 30 15:47:47 IST 2025

    Dear Shivraj !!! Thank you for your star rating and feedback , we will always be happy to serve you with our service and hospitality as a family . Do visit again Thanks and Regards Valleywood

    1.0

    Terrible Stay

    sumit s.group

    Very poor experience. Rooms are not good even basic amenities were not there such as tables. Even charged for water. we included dinner and breakfast but dinner was not worth and even in breakfast they served a simple maggie that was also pathetic. overall very poor experience.

    Travel Month: May 2025

    Room: Valley View Luxury Room with Balcony

    • user photos
    • user photos
    • user photos

    Hotel Valley Wood has replied on Mon Jun 30 15:53:38 IST 2025

    Dear Sumit!!! Thank you for your feedback , As we have given you options of pohe, upma , shera , maggie but you ordered maggie if you would have requested us for adding some veggies we would do the needful , we apologies for the service you got we will always be happy to serve you with our service and hospitality as a family . Do visit again Thanks and Regards Valleywood

    3.0

    Average Stay

    om p.family with 3 kids

    View is fine from this hotel but experience is not so great as hotel is having very besic facilities.

    Travel Month: May 2025

    Room: Valley View Executive Suite Room with BathTub

    Hotel Valley Wood has replied on Mon Jun 30 15:56:10 IST 2025

    Dear Om !!! Thank you for your star rating and feedback , we will always be happy to serve you with our service and hospitality as a family . Do visit again Thanks and Regards Valleywood

    2.0

    Poor Stay

    hemal m.group

    no TV and not availability of hot water no food availability location was quite good but staff was not cooperative

    Travel Month: May 2025

    Room: Deluxe AC Room (Without TV)

    Hotel Valley Wood has replied on Mon Jun 02 13:42:52 IST 2025

    Dear Hemal! Thank you for your feedback ,as we checked with your booking you have booked Deluxe AC room (without TV ) so it is not our mistake, about hot water, we informed you that hot water timing is from 7AM to 10:30AM so please dont blame us, about food we informed you that there are 3-4 restaurant nearby and we sereve snacks in our in-house kitchen , we will always be happy to serve you with our service and hospitality . Thanks and Regards Valleywood

    2.0

    Poor Stay

    tushar p.family with 2 kids

    multiple time fluctuation in mains light, door handle broken, wash basin tap broken. tiles and furniture is also broken.. no maintenance activity food quality is also not good.. room view is very good but property maintenance is require.. main entrance is having steep slope which is not good for vehicle at the time of in and out.

    Travel Month: May 2025

    Room: Valley View Luxury Room with Balcony

    Hotel Valley Wood has replied on Sun May 11 21:31:51 IST 2025

    Dear Tushar! Thank you for your feedback ,we apologize for the service you got during your stay , we rectified and fixed the door handle , washbasin tap is also fixed ,sir but tile and furniture is not broken that also we rectified , and about food we serve home style veg thali , so hope you understand , we will always be happy to serve you with our service and hospitality as a family . Do visit again Thanks and Regards Valleywood

    2.0

    Food n service

    anil m.family with 1 kid

    Service was not good by Cook Im Infrom to morning breakfast we needed atv8.30am But he is told me to talk to the owner for Early breakfast i already talk with prseon he said ok but morning cook not wekup And also in room lezriad is there

    Travel Month: Feb 2025

    Room: Deluxe Suite AC Room

    Hotel Valley Wood has replied on Mon Jun 30 16:00:23 IST 2025

    Dear Anil !!! , we apologies for the service you got we will always be happy to serve you with our service and hospitality as a family . Do visit again Thanks and Regards Valleywood

    3.0

    Average Stay

    anand s.

    We have requested extra blanket bcz of child there are not given also room was not clear properly also as per facility they should provide coal fire but they told it is chargeable 600- which was not expected

    Travel Month: Jan 2025

    Room: Valley View Executive Suite Room with BathTub

    Hotel Valley Wood has replied on Mon Jun 30 16:34:01 IST 2025

    Dear Anand !!! we apologies for the service you got we will always be happy to serve you with our service and hospitality as a family . Do visit again Thanks and Regards Valleywood

    4.0

    Good Stay

    hitesh k.

    Cleaning is good and the room is also specious. Nice staff.

    Travel Month: Dec 2024

    Room: Deluxe Suite AC Room

    Hotel Valley Wood has replied on Sun May 11 21:12:11 IST 2025

    Dear Hitesh! Thank you for your star rating and positive feedback , we will always be happy to serve you with our service and hospitality as a family . Do visit again Thanks and Regards Valleywood

    2.0

    Poor Stay

    nikhil n.family

    Hotel is not maintained properly. Dining area was very dirty, we had to tell them to get it cleaned. We had booking with breakfast including. One of my life worst breakfast i had.

    Travel Month: Dec 2024

    Room: Deluxe Suite AC Room

    • user photos

    Hotel Valley Wood has replied on Sun May 11 21:01:59 IST 2025

    Dear Nikhil! Thank you for your feedback , as per your request dining area was cleaned immediately, we apologies for the service you got , we will definitely improve our service and cleanliness we will always be happy to serve you with our service and hospitality as a family . Do visit again Thanks and Regards Valleywood

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