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Veliyannur, Thrissur | 1.6 km drive to Vadakkunnathan Temple
1013 Ratings, 449 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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The property offers a great location near the railway station and bus stand, making it easy for guests to get around. Visitors usually appreciate the spacious, well-maintained rooms and the decent food quality. However, cleanliness and maintenance issues are frequently noted, including old furniture and inadequate bathroom facilities. Staff behavior is mostly seen as friendly, though some guests experienced difficulties with service responsiveness.
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Terrible Stay
Very bad experience at this property. I had booked a Superior AC room, but they gave me a normal room instead. I checked in around 4 PM, went to the temple, and when I came back by 7 PM When I spoke to the front desk staff he started shouting at me instead of helping. He even told me he would now give the “real” superior room and asked another guest to vacate. His way of talking and behavior was completely rude and unprofessional. Room service was very poor, no cleanliness, and overall very bad maintenance. After reading other reviews, I saw that many guests had the same issues. I will never book this hotel again. Totally disappointed and not worth the money.
Room: Superior Room Ac
Hotel Trichur Towers has replied on Thu Nov 13 16:05:41 IST 2025
Dear Sir, Greetings From Trichur Towers! We apologize for the issues you encountered during your stay. Your feedback is important, and we are addressing the concerns regarding cleanliness and proper condition. We look forward to improving your next experience.
Average Stay
doesn't provide slippers, one towel for two guests,no handwash provided, breakfast was okay but no cutlery provided.
Room: Superior Room Ac
Hotel Trichur Towers has replied on Wed Oct 29 09:01:09 IST 2025
Dear Sir, Greetings From Trichur Towers! We apologize for the issues you encountered during your stay. Your feedback is important, We look forward to improving your next experience.
not satisfied
My check-in experience was not smooth. The male receptionist on duty around 6 PM was not friendly and spoke in a rough manner. He didn’t seem to know how to interact properly with customers. The management should train the staff to be more polite and professional, especially at the front desk.
Room: Superior Room Ac
Hotel Trichur Towers has replied on Wed Oct 29 08:58:07 IST 2025
Thank you for your valuable feedback! We apologize for the issues you faced and will address them. We look forward to improving your next experience.
Excellent Stay
Nice food Good & Pleasent location Good fecilities & Good service
Room: Superior Room Ac
Hotel Trichur Towers has replied on Fri Oct 24 17:22:06 IST 2025
Dear Chittala Srinivasarao, Thank you for your kind words and for sharing your experience! We’re thrilled to hear that you had a comfortable stay and enjoyed your time at our hotel. Your positive feedback means a lot to us, and we look forward to welcoming you again for another wonderful stay in the future! Best regards, Front Office Executive
Excellent Stay
Very nice location & room is hygienic, staff behaviour also good, recommend to other people also, beverages also available inside the room.
Room: Deluxe Room
Hotel Trichur Towers has replied on Wed Oct 01 10:57:44 IST 2025
Dear Rajeesh karayi , Thank you for your wonderful review! We are delighted to hear that you had a safe and comfortable stay at Trichur Towers. It’s great to know that you found the location convenient, the accommodation clean and well-maintained. We truly appreciate your kind words and are honored to be a well-known choice for travelers visiting Thrissur. We look forward to welcoming you again for another enjoyable stay! Best regards, Front Office Executive
Excellent Stay
Good location near to bus stand and Railway station. Well maintained rooms and new bath rooms. Excellent breakfast
Room: Superior Room Ac
Hotel Trichur Towers has replied on Wed Oct 01 10:58:22 IST 2025
Dear ANOOP KUMAR, Thank you for your wonderful review! We are delighted to hear that you had a safe and comfortable stay at Trichur Towers. It’s great to know that you found the location convenient, the accommodation clean and well-maintained. We truly appreciate your kind words and are honored to be a well-known choice for travelers visiting Thrissur. We look forward to welcoming you again for another enjoyable stay! Best regards, Front Office Executive
Average Stay
The room was not clear and also the service they provide is not that satisfied.First time from Thrissur tower experience like this the room was not clean enough
Room: Superior Room Ac
Hotel Trichur Towers has replied on Wed Oct 01 10:59:13 IST 2025
Greetings From Trichur Towers! We apologize for any inconvenience during your stay. Your feedback is valuable, and we will work on improving room quality and facilities . We hope to serve you better
Poor Stay
1. Linens are not clean 2. Toileteris given are not of standard- for the price charged 3. Feels like Dust every where
Room: Deluxe Room
Hotel Trichur Towers has replied on Sat Sep 20 10:21:41 IST 2025
Dear SUNIL VARMA , Thank you for sharing your feedback. Your comments are invaluable to us, and we will ensure immediate improvements in linen quality to enhance guest comfort. We're pleased to hear that you found the hotel good overall, and we truly appreciate your honest input. We hope to welcome you again and provide you with an even better experience in the future. Best regards, Front Office Executive
Excellent Stay
Property's food 4 Location 5 Facilities 5
Room: Superior Room Ac
Hotel Trichur Towers has replied on Sat Sep 20 10:23:56 IST 2025
Thank you so much for your kind words and lovely feedback! We’re truly delighted to hear that you enjoyed the quality of our service and food. Your satisfaction means the world to us We look forward to welcoming you back for another great experience soon!
Disappointing Service Despite Modern Amenities at Hyatt Regency Thrissur
I recently stayed at Hyatt Regency Thrissur with my family, and while the hotel's modern amenities and cleanliness were impressive, the service fell short of expectations. We booked the rooms to rest during a road trip, but our stay was marred by several issues. The room was located near an ongoing maintenance area, which caused significant noise disturbance and made it difficult to sleep. Despite complaining to the staff, the issue persisted for two consecutive days. The staff's response was apologetic, but their inability to resolve the issue or provide a suitable alternative was disappointing. In-room dining was another area where we faced issues. The food was not delivered as promised, and when I complained, the staff member apologized but didn't escalate the issue to their manager. Instead, they visited me in person, which seemed more like a gesture to placate rather than genuinely address the concern. During checkout, I raised these concerns and requested to speak with the duty manager. However, the receptionist's response was unconvincing, and the offer of a complimentary stay seemed like a standard response rather than a genuine attempt to rectify the issues. I emphasized the need for staff training and education, but my concerns were not adequately addressed. Given that the property is new and boasts best-in-class facilities, it's disappointing to see that the staff's professionalism and service standards are not up to par. I hope the management takes constructive feedback seriously and works on improving the staff's service quality. On a last note I’m still expecting their email as they promised me they will send an email 😂
Room: Superior Room Ac
Hotel Trichur Towers has replied on Wed Aug 20 10:30:21 IST 2025
Dear Mr. Syam Sreedharan, This is trichur tower hotel not hayatt regency .
Terrible Stay
Staff is not cooperative specially the receptionist
Room: Superior Room Ac
Hotel Trichur Towers has replied on Wed Aug 20 10:27:49 IST 2025
Dear Ms.Ankita waghmare, Thank you for sharing your feedback with us. I’m sorry to hear about your experience at reception and the service you received. We are committed to providing exceptional hospitality, and I will address your concerns with our team to ensure improvements are made. Additionally, Your insights are invaluable as we strive to enhance our offerings. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
Good Stay
Your offer with original tariff was so good
Room: Superior Room Ac
Hotel Trichur Towers has replied on Wed Aug 20 10:36:09 IST 2025
Dear Mr.Arun Gopalan , Thank you for taking a moment to share your experience at Trichur Tower, Thrissur. We’re proud to deliver great value to our guests, so we’re delighted that you found our service exceptional and hope you’ll visit us again soon. Thanks and Regards, Front Office Executive
pleasant stay
good ,nice location,hotel was hygiene, staffs behaviour also good, beverages also available, good car parking area.
Room: Deluxe Room
Hotel Trichur Towers has replied on Wed Aug 20 10:42:25 IST 2025
Dear Mr.Rajeesh karayi, Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us and appreciated the rooms, service, and food. Our proximity to Thrissur is definitely a plus! We hope to welcome you back soon for another great experience!
Terrible Stay
They are not given room only, waited 2 hrs no room, i stood outside with my dauther and then went to other hotel. Reception staff is very rude and not had concerns with baby, dont prefer this kind of hotels
Room: Superior Room Ac
Hotel Trichur Towers has replied on Fri Aug 15 13:12:29 IST 2025
Dear Mr. Chandrasekhara Reddy, Thank you for sharing your feedback , We understand your difficulty because our hotel may not have rooms available in the morning because the check-in time is 1 o'clock. We value your feedback as it helps us improve, and we truly hope you might give us another opportunity in the future to offer you a much better experience. Thanks and Regards, Executive - Guest Relations
Average Stay
Rooms were clean but furniture and others inside the room are very old including switches and for electric kettle no switch nearby. Breakfast was average and reception staff so not pleasing and friendly Rooms were clean but furniture and others inside the room are very old including switches and for electric kettle no switch nearby. Breakfast was average and reception staff so not pleasing and friendly
Room: Superior Room Ac
Hotel Trichur Towers
Dear Mr Alex Xavier , thank you for taking The time to share your review with us. We appreciate your valuable feedback as it helps us identify The areas we can improve The guest experience. I was disappointed to learn of The shortcomings you experienced and we're currently taking steps to upgrade and I can assure you this shall not happen again. Please feel free to contact me email. Sincerely,
Poor Stay
The AC was not working , the spring bed was not all comfortable and difficult to sleep . Not worth of paying more than 1200 without breakfast
Room: Superior Room Ac
Hotel Trichur Towers has replied on Wed Aug 20 11:01:05 IST 2025
Greetings From Joys Palace! We apologize for any inconvenience during your stay. Your feedback is valuable, and we will work on improving room quality, breakfast and AC We hope to serve you better
Value for money
My sojourn was marked by a most agreeable accommodation, the room being both commodious and meticulously arranged, affording an atmosphere of comfort and repose. The fare provided was entirely satisfactory, offering a pleasing variety and quality. The establishment itself boasted a commendable array of amenities, thoughtfully designed for the guest’s convenience and enjoyment. Regrettably, owing to an exceedingly rigorous schedule, I was unable to avail myself fully of these facilities. Nevertheless, my brief experience was entirely pleasant, and I would not hesitate to recommend the premises to future visitors.
Room: Superior Room Ac
Hotel Trichur Towers has replied on Wed Aug 20 11:08:02 IST 2025
Dear Mr.Roy Das, Thank you for your wonderful review! We’re thrilled to hear that you had a great stay with us and found our location convenient. It’s fantastic to know you enjoyed the spacious room, We appreciate your kind words about our service, and we look forward to welcoming you back on your next visit!
Poor Stay
The quality of rooms were very bad. The spring bed was not at all comfortable. The ac was not working. The bed did not not smell fresh and good.
Room: Superior Room Ac
Hotel Trichur Towers
Dear Hareesh Kt, Thank you for taking the time to share your feedback. I sincerely apologize for the issues you faced with the air conditioning and room service. We take guest feedback seriously, and I assure you that we will address these concerns with our team to ensure improvements are made. Your comfort is important to us, and we hope to have the opportunity to provide you with a better experience in the future. Thank you for your understanding.
pleasant stay on Trissur
I found this hotel through Make my trip.It was a very good stay . Clean , calm and near. Food also very good.
Room: Superior Room Ac
Hotel Trichur Towers has replied on Wed Aug 20 11:13:00 IST 2025
Dear Mr.Saratchandran Vs, Thank you for your wonderful review! We’re delighted to hear that you had an excellent stay and enjoyed the food and service. It’s great to know that our travel facilities and food also met your expectations. Your kind words mean a lot to us, and we look forward to welcoming you back for another super experience!
Terrible Stay
Disappointing Experience – Not Worth the Money I had a very bad experience during my stay. The washroom in the room had a terrible stench, which made the stay extremely uncomfortable. The lighting in the room was very dim, creating a gloomy and unwelcoming atmosphere. Overall, the room gave off negative vibes and clearly needs renovation. For the price paid, the quality and upkeep were far below expectations. Very disappointed.
Room: Superior Room Ac
Hotel Trichur Towers has replied on Wed Aug 20 11:51:53 IST 2025
Greetings From Trichur Towers ! We apologize for any inconvenience during your stay. Your feedback is valuable, and we will work on improving room quality and room cleaning . We hope to serve you better
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