Review Of Hotel The Mandarin

The location & rooms are very good in the heart of the city. The food is superb and has lot of variety

Room are not maintained. They giving water bottle not sealed. Breakfast quality not good.

buffet was not good breakfast is not available as expectations otherwise it's ok buffet was not good breakfast is not available as expectations otherwise it's ok

Good Ambience and in the heart of the market. Neat and Clean hotel. Food is also good

ot was pleasant stay. good food for kids too, near to airport hotel, all staff were good special restaurant staff

THIS HOTEL NEAR BY THE KOLKATA AIRPORT . HOTEL ROOM IS VERY CLEAN AND HYGIENIC . STAFF IS ALSO GOOD SPECIALY MANAGER ANIRBAN DATTA. HIS BEHAVIOUR IS SO GOOD AND HELPFUL. BREAKFAST IS GOOD .

The restaurant has good delicious food, The room is comfortable. Customer complaints need to be addressed , we complain multiple times that the wifi needs to be recharged during our stay but no one responded.

Mandarin Hotel don't have individual Geezer & not customer centric.

Room not clean.. Chairs full dirty. Bedsheet full of hairs. Coackroches in washroom... floor and walls full dirty

The entire reception and ground floor are under renovation. The service is good, and the rooms are also good, but there needs to be improvement in both service and the cleanliness of the staff.

Good stay in good location although need some improvement in certain services like house keeping. Staff behaviour was good and polite. Some maintenance required to provide hot water which was not sufficient.

There was renovation work going on and the service was bad. It is a badly managed property handled by uneducated professional in the hospitality sector. Only good thing about it was it's location. They didn't seem to care much about customer satisfaction in food, cleanliness, rooms or amenities.

Price high overall good and ambiance awesome

We total 7 ppl stayed in hotel in classic and suite rooms. Lobby work in progress is the only activity. Rest hotel rooms foods and behaviour of staff are very good. We enjoyed staying in the hotel with good food. The resturant also looks good and good also very good. Breakfast menu should have more options

No tea/coffee maker facility available. The room size is smaller than expected for the quoted price. The receptionist refused to provide pick-up from the railway station, even though it was clearly stated in the booking confirmation that railway station pick-up facilities were included. Breakfast options are good. Housekeeping staff are good. The hotel environment is poor due to ongoing renovations.

Hotel is good. Currently renovation work going on for the reception area which makes the entrance bit uncomfortable for the guest. Not enough parking space.

Rooms don't have proper necessities. Room service don't respond quickly. Food is good. Hot water is not available it takes time. Overall just a good experience.

Staffs are very good also service is very good

The cleanliness of the reception area is pathetic because of the construction work. Rest is all fine

The location of the hotel is perfect, situated near key attractions, shopping areas, and public transport, making it easy to explore the city. Whether you're traveling for business or leisure, this hotel offers everything you need for a comfortable and memorable stay