Mayfair Oasis Resort and Convention

Mayfair Oasis Resort and Convention has replied on Sat Sep 13 23:58:21 IST 2025

Dear Guest, We appreciate you taking time out to share your feedback with us. It's great to hear that our staff's welcoming and positive behavior enhanced your stay. However, we acknowledge your concerns regarding the room service. We assure you that we're working on streamlining our contact process to ensure a more seamless communication for our guests. Your feedback has offered us another opportunity to refine and optimize our systems. We hope to welcome you back soon, with an assurance of improved service to enhance your stay experience. Thanks & Regards, Jograj Singh

Mayfair Oasis Resort and Convention has replied on Sat Sep 13 23:58:47 IST 2025

Dear Guest, We are deeply concerned with your current experience and sincerely regret any inconvenience that has been caused to you. You deserve the best service and the experiences you've shared indicate we have missed the mark. We want you to know that we take your feedback to heart and view it as an opportunity for improvement. Rest assured, our team is already investigating the issue in order to pinpoint the reasons causing the power fluctuation. Furthermore, we are working toward comprehensive solutions that will not only rectify the present issue but also aim to prevent any similar problems in the future. We remain committed to delivering the quality service you expect and deserve. Your patience and understanding in this matter are greatly appreciated. If you have any additional concerns, we urge you to communicate them to us, as your inputs will greatly aid us in enhancing the quality of our services. Thanks & Regards, Jograj Singh

Mayfair Oasis Resort and Convention has replied on Sat Sep 13 23:58:33 IST 2025

Dear Guest, We are delighted to hear that your stay at our hotel was agreeable, and your interaction with our staff was satisfying. It gives us immense satisfaction to know that you appreciated our location near various attractions enhancing your exploration convenience. Your acknowledgement of our amenities signifies that we are on the right track towards providing top-notch services. Regarding your feedback on our food, we will strive to enhance our culinary offerings to exceed guest expectations. We genuinely look forward to welcoming you back on your next visit. Thanks & Regards, Jograj Singh

Mayfair Oasis Resort and Convention has replied on Sat Sep 13 23:58:58 IST 2025

Dear Guest, We are delighted to hear of your positive experience at our facility and to know our food and staff met your expectations. Miss Usha, Miss Shalini, and Mr. Das certainly go above and beyond to ensure a hospitable stay and would be pleased to hear they made such a wonderful impression on you. Feedback like yours motivates us to work even harder to provide the best service to our guests. We are looking forward to welcoming you back soon and hoping to surpass your expectations for a second time. Thanks & Regards, Jograj Singh

Mayfair Oasis Resort and Convention has replied on Sat Sep 13 23:59:17 IST 2025

Dear Guest, We are absolutely delighted to hear that your stay at our property was an enjoyable one and that it surpassed your experiences at other renowned establishments. It warms our hearts to know that you found our rooms superior. The staff will be thrilled to learn about your kind words as their efforts have been noticed and appreciated. We aim to offer a memorable stay to our guests and your feedback certainly makes us feel successful in our attempt. As for Prafulla, your gratitude has been conveyed to him. He's extremely pleased that his quick thinking and attentiveness proved beneficial for you. His actions truly embody the spirit of dedication and commitment we uphold in our service values. We always strive to go that extra mile to ensure our guests feel secure & valued. Your positive review has inspired us to continue doing what we do best - serve our guests with passion. We hope to host you again for another wonderful stay in the future. Thanks & Regards, Jograj Singh

Mayfair Oasis Resort and Convention has replied on Wed Aug 27 00:17:34 IST 2025

Dear Guest, We're always committed to offer a service that goes beyond your needs and it's wonderful to understand we exceeded our goal in your case. On hearing comments like yours, we feel accomplished. Our team of professionals is indeed a set of dedicated individuals who go above and beyond to make your stay comfortable. It's uplifting to hear that their effort is worth it. We do appreciate your praises and words of acknowledgment for them. Your satisfaction is our prime objective and it’s delightful learning that we've been able to meet your anticipations. We look forward to offering you such amazing experiences in the future! Thanks & Regards, Jograj Singh

Mayfair Oasis Resort and Convention has replied on Wed Aug 27 00:17:23 IST 2025

Dear Guest, We're delighted to know you had a wonderful stay and us at Mayfair Oasis Resort and Convention, Jharsuguda. Your feedback reaffirms our commitment to providing our guests with a memorable experience. We strive to maintain the beauty of our property and offer top-notch services to create a warm and welcoming atmosphere for all our guests. It's great to hear that you found the rooms spacious, clean, and well-appointed. We're glad you enjoyed our food and found the ambiance to be serene. We really appreciate your recommendation and can't wait for your next visit to create even more memorable experiences. George, until next time! Thanks & Regards, Jograj Singh

Mayfair Oasis Resort and Convention has replied on Wed Aug 27 00:17:44 IST 2025

Dear Guest, We sincerely appreciate your valued feedback. It's wonderful to know that you had a good experience with our location, room, and ambience. We hear you and understand your concerns regarding our restaurant service. We're currently conducting training programs to ensure all our team members offer the highest standards of service to our guests. We are committed to improving our staff's customer handling capabilities so that our guests have a faultless dining experience. We are certain you will notice a considerable difference in service during your next visit. We look forward to having you back soon and providing you with the level of service you expect from us. Thanks & Regards, Jograj Singh

Mayfair Oasis Resort and Convention has replied on Wed Aug 27 00:17:55 IST 2025

Dear Guest, We're overjoyed to hear about your excellent stay at the Mayfair Hotel, Jharsuguda. It's fantastic to know that you consider our establishment a local icon. We aim to provide unique and reliable service that makes our guests want to return, just like you. Your enthusiastic review motivates us to strive for the best and continue elevating the standard of our hospitality. Do let us know if there's anything we can do to enhance your future stays. Waiting to provide you with another remarkable stay at your next visit! Thanks & Regards, Jograj Singh

Mayfair Oasis Resort and Convention has replied on Wed Aug 27 00:18:04 IST 2025

Dear Guest, We're elated to hear that our space provided you with such a refreshing and fulfilling experience! We strive to create a harmonious and unique atmosphere that inspires peace and positivity. Your kind words validate all the efforts we pour into maintaining it. It's truly wonderful you felt a spiritual connection during your stay. Every day we aspire to transform a few days’ stay into a journey for our guests. It’s encouraging to hear you noticed our dedicated service. Your affirmations serve as motivation for our team to push the boundary further. Hope to see you again for another uplifting visit. Safe travels! Thanks & Regards, Jograj Singh

Mayfair Oasis Resort and Convention has replied on Wed Aug 27 00:18:13 IST 2025

Dear Guest, We're genuinely appreciative of your informative and comprehensive review, covering all aspects of our property. We're glad you enjoyed the amenities like the spacious rooms, courtyard, swimming pool, and restaurant, along with our well-equipped corridors. We comprehend your concerns and ideas about our food quality and service standards. We aim to offer multiple cuisines adhering to optimal standards and your feedback is certainly instrumental in helping us escalate the quality further. Concerning your comment on our frontline officers, we fully acknowledge the scope for development and will endeavor stringent training for our staff to enhance service efficiency. Your observation about the Cable TV subscription is also valued. We'd like you to know that we just updated our listings and are currently working to ensure an array of channels, including popular regional ones. We hope to host you again and offer a more satisfying experience. Thanks & Regards, Jograj Singh

Mayfair Oasis Resort and Convention has replied on Wed Aug 27 00:18:22 IST 2025

Dear Guest, We truly appreciate your positive feedback based on your experiences with us. It's wonderful to know that our hospitality and cleanliness sparkled during your stay; we aim to provide an environment that is safe, clean, and inviting! We're also delighted to know that you enjoyed our food - we pride ourselves on providing quality, delicious meals for our guests. We acknowledge the delay in allotting your room and we assure you that we will look into this aspect to ensure a smoother process in future. We're glad that this didn't dampen your positive experience significantly. We aim to continuously elevate our services and your feedback aids us in this process. We look forward to hosting you again and making sure your experience is as seamless as possible. Thanks & Regards, Jograj Singh

Mayfair Oasis Resort and Convention has replied on Wed Aug 27 00:18:31 IST 2025

Dear Guest, We're thrilled to hear about your wonderful experience at Mayfair Jharsaguda! Our team indeed makes every effort to provide exceptional service and it's truly rewarding to see such feedback. We're particularly delighted that the breakfast buffet met your expectations with its wide selection. Our culinary experts always ensure a broad array of dishes to cater to different taste pallets. Your kind words have been forwarded to the entire team and they too were overjoyed to hear about your satisfaction. We hope your next visit is just as enjoyable! Thanks & Regards, Jograj Singh

Mayfair Oasis Resort and Convention has replied on Mon Jul 07 18:11:35 IST 2025

Dear Guest, We regret to hear about your inconvenience during your stay. We acknowledge that your privacy and comfort are of utmost importance. Your comments regarding the staff behavior early morning and access to the balcony for cleaning have been noted. It's apparent we fell short in providing a peaceful atmosphere. For this, please know, corrective training sessions have been arranged for our staff to ensure such incidents are not repeated. In addition, we are re-evaluating our cleaning schedules to ensure we do not disturb our guests' sleep. As it seems, the access to the balcony area for cleaning purposes has bothered you. It's not our intention and we shall work on rules that restrict such activities during early morning hours or any time that our guests may prefer to rest. We aim to create a better experience for our guests and your insights play a vital role in this process. Feel free to get in touch if you have any more concerns or suggestions. We promise to make your next stay with us much more enjoyable and serene. We appreciate your patronage and look forward to welcoming you again soon. Thanks & Regards, Jograj Singh

Mayfair Oasis Resort and Convention has replied on Wed Aug 27 00:18:42 IST 2025

Dear Guest, We're thrilled to hear that your stay with us met your expectations! The cleanliness of our rooms is something we take great pride in, so we're especially delighted to know that you found them up to standard. Our staff strives to offer the most pleasant and cooperative service possible, so it's wonderful to hear that their efforts added value to your experience. Your compliments about the diversity of our breakfast options is much appreciated as we understand the importance of starting the day on a delicious note. Your satisfaction is our roadmap for maintaining the quality of our services. We can't wait to offer you a warm welcome on your next visit. Once again, thank you from the whole team for your marvelous review. Thanks & Regards, Jograj Singh

Mayfair Oasis Resort and Convention has replied on Wed Aug 27 00:19:25 IST 2025

Dear Guest, We're overjoyed to receive your positive feedback about your enjoyable stay with us! Your kind remarks about our prime location, spacious rooms, and extensive breakfast spread are truly appreciated. We strive to meet our guests' specific needs, and we're glad that the two separate beds worked well for you. It's always rewarding to know that our efforts to provide a wide array of breakfast options is being recognized and loved by our guests. We hope your stay with us was a memorable one and set a benchmark for your future hotel experiences. We look forward to welcoming you back on your next visit. Thanks & Regards, Jograj Singh

Mayfair Oasis Resort and Convention has replied on Sat Jun 28 16:44:01 IST 2025

Dear Guest, We appreciate your feedback and fully understand your concern regarding the availability of a king-size bed in our executive rooms. We have taken note of your suggestion and will definitely consider it for our future plans to enhance our guest experience. Also, it's good to hear that you found our food to be very satisfying. However, we understand your concern about the pricing. The reason we maintain our prices is to ensure the utmost quality and freshness of our ingredients, along with uncompromised service, as those are our top priority. We will continue to focus on giving our guests the best experience possible and your feedback plays a big part in that process. In the future, we will strive to improve our services further in accordance with the feedback received. We look forward to connecting with you during your next visit. Thanks & Regards, Jograj Singh

Mayfair Oasis Resort and Convention has replied on Tue Jun 24 00:46:43 IST 2025

Dear Guest, We're truly sorry to hear about your less than satisfactory experience at Mayfair. We understand your disappointment with not receiving the agreed upon discount for food. This seems to be a misunderstanding and we would like to rectify that so you can enjoy the true Mayfair experience. We would be glad to offer you the promised discount retroactively and revisit our billing process to prevent such issues in the future. As for the closure of our Spa service, we understand your frustration. This happened due to sudden unforeseen circumstances and we hope we can make it up to you in the future. We are committed to providing an exceptional experience to all our customers and we hope you will give us another chance to prove this to you. Please do reach out to us to discuss any further issues or concerns you might have. Your feedback is invaluable to us, as it helps us improve our service. Thanks & Regards, Jograj Singh

Mayfair Oasis Resort and Convention has replied on Tue Jun 24 00:46:53 IST 2025

Dear Guest, We're sorry to hear that our breakfast variety and dining schedule didn't meet your expectations. Our team works hard to offer a wide range of food options for breakfast, so your feedback provides us with the opportunity to improve. We will certainly consider increasing our variety and have a conversation around the feasibility of extending our dine in service hours. We appreciate your opinion and look forward to serving you better next time. Thanks & Regards, Jograj Singh