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Kashipur, Kashipur
132 Ratings, 95 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property has a prime location near bus and railway stations, which is a plus for travelers. Guests appreciated the food quality at the restaurant but noted that the prices are on the higher side. While some reviews mention courteous staff, others highlighted poor maintenanceโlike dirty rooms, broken amenities, and inadequate service. The ambience is noted to be decent, but many felt cleanliness and service aspects fell short. The overall experience varied significantly among guests.
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Excellent Stay
Excellent service n tasty food, room was very nice neat and clean ๐๐๐๐๐๐๐๐ฅฐ๐ฅฐ๐๐good experience
Room: Deluxe Room
Terrible Stay
Worst stay i ve ever experienced. First they tried to offering normal room against superior room. Then rooms are quite dirty. Worst service. Worst experience.
Room: Superior Room
dirty rooms & poor service
3rd class service ,dirty rooms , bathroom with leakage , no food service, no staff to help , smell in room
Room: Deluxe Room
Terrible Experience โ Unprofessional Staff & Poor Service
I had a very disappointing stay at this hotel. The staff was highly unprofessional, and the service was poor. Basic amenities were missing, even after multiple requests. The room light couldnโt be turned off, making it hard to sleep. To make matters worse, they added extra charges to the food bill. Definitely not worth the stay!
Room: Deluxe Room
Poor Stay
very bad sevice .Room are very dirty.Staff is very very nonsense and Owner behave very rudely.I suggest to all do not stay here.
Room: Deluxe Room
Poor Stay
No proper service. Lack of staff.
Room: Deluxe Room
Bad expe
I have been staying in hotels for the last several years, but i have never seen a hotel as bad as this. It is better to book a homestay. They neither have water for bathing. Towel nor backup of electricity, there is no electricity the entire night and the washroom is also dirtier than the public toilet. Sharing some images
Room: Deluxe Room
Average Stay
Fooding is good but room facilities is not good like washroom.
Room: Deluxe Room
Hotel The Haven has replied on Sat Aug 03 14:08:44 IST 2024
Dear sir thanks for your valuable review, We will definitely pay attention to your complaint, And will take care of all these things
Good Stay
Ideal location close to roadways. Superior room is really large. Ac was somewhat small for the big room. The blue led backlight cannot be turned off. Food rates are reasonable. Young staff
Room: Superior Room
Hotel The Haven has replied on Sat Aug 03 14:09:55 IST 2024
Dear sir thanks for your valuable review, We will definitely pay attention to your complaint, And will take care of all these things.
Poor Stay
Water leak in bathroom, washbasin broken, staff not good, leaker drinking in open area after that they accident another car which is parking in hotel
Room: Deluxe Room
Hotel The Haven has replied on Sat Aug 03 14:10:33 IST 2024
Dear sir thanks for your valuable review, We will definitely pay attention to your complaint, And will take care of all these things.
Average Stay
No tv running in room. Complained to reception many time. Sc working is only st 16 temperature. Remote note wirking. After many time demand by me then he give me ac remote but that is not working. No any shop or hand wash near wasg besin more then 3 time demand then give shop for wash vasin. Like this hotel. Ac
Room: Deluxe Room
Hotel The Haven has replied on Wed Jul 03 20:36:19 IST 2024
Dear sir thanks for your valuable review, We will definitely pay attention to your complaint, And will take care of all these things
Nice hotel good staff good place nice rooms overall good food and service t
Awesome experience good staff nice stay all of everything very good frat staff very friendly people hotel staff
Room: Deluxe Room
Hotel The Haven has replied on Sat Jun 08 07:35:30 IST 2024
Dear sir thank you so much for your valuable review.We are always at your service.
Good food quality
Good location, food quality fine, rooms interior need to be up grade, staff is nice in behaviour, need to update contact numbers on mm t app.
Room: Deluxe Room
Hotel The Haven has replied on Sat Jun 08 07:35:59 IST 2024
Dear sir thank you so much for your valuable review.We are always at your service.
Hotel is good, staff is bad
Hotel is good condition, good for stay, but staff is not supported they are add high charges of food without checking menu rate. Also water provide 1 botel compalentry. But add in your food. Be vi-slant when check out. Untrend staff on reception. Poor quality of staff service.
Room: Deluxe Room
Haven hotel review.
Food ok, rooms not clean. Bathroom was not well kept. Water was not draining properly in bathroom. Service was average.
Room: Deluxe Room
Review of the haven
The rooms were not upto the mark, a bit smelly. The lighting system was not proper. We could not locate the switches of two lights. Thus, whole night the bulbs were on, and we had to cover it by the towels. The bathroom was somehow ok. The staff were ok.
Room: Deluxe Room
Hotel The Haven has replied on Thu Jul 06 21:03:45 IST 2023
Dear sir thank you so much for your valuable review.We are always at your service.
Room a and food quality
Very bad quality of room and food. The hotel service is very poor. Tv not working and after requesting hotel staff tv not working. Food served after 1. 5 to 2hrs.
Room: Deluxe Room
Hotel The Haven has replied on Thu Jul 06 21:04:31 IST 2023
Dear sir thank you so much for your valuable review.We are always at your service.
The Haven, Kashipur
Hotel's Location is excellent as it is near to the Bus Stand and on the Main Road. Food at the Restaurant was good though there were no South Indian dishes. Room and Washroom cleaning service was good.
Room: Deluxe Room
Hotel The Haven has replied on Thu Jul 06 21:03:07 IST 2023
Dear sir thank you so much for your valuable review.We are always at your service.
Very bad room. Bhut smail aa rahi thi.
Staff bhut bekar hai. 1 ghanta wait krone ke bad room diya. Or extra pose mang rah a tha.
Room: Deluxe Room
Hotel The Haven has replied on Thu Jul 06 21:02:26 IST 2023
Dear sir thank you so much for your valuable review.We are always at your service.
Poor Stay
Terrible
Room: Deluxe Room
Hotel The Haven has replied on Thu Jul 06 21:01:39 IST 2023
Dear sir thank you so much for your valuable review.We are always at your service.
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