The property has mixed experiences, with reports of poor cleanliness, bad room conditions, and unhelpful staff in some stays. Issues like broken intercoms, unclean bathrooms, and unpleasant smells have been highlighted. However, several guests praised the property's supportive staff, smooth check-ins, and good food quality, particularly noting the cleanliness of some rooms. A few found it budget-friendly with nice service, while others did not recommend it for family stays due to safety concerns.