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Review Of Hotel Swagat
Sadar Bazar, Shahjahanpur
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Good
186 Ratings, 84 Reviews
Last 10 Customer Ratings (Latest First)
- 4
- 5
- 3
- 4
- 1
- 2
- 3
- 2
- 5
- 1
Review Summary
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The property offers a cozy, home-like feel with clean rooms and decent food that guests appreciate. Many found the staff friendly and cooperative, with good room service. However, issues like poor maintenance, uncomfortable beds, and hygiene problems were common concerns. The location near the market is convenient but may pose parking challenges due to narrow streets.
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Positive first
5.0
Excellent Stay
shahnawaj h.business
Nice hotel very clean and safe for travelers. Must visit and enjoy the home like feeling
Room: Semi Deluxe Room (Air-Cooled)
4.0
Good Stay
priya p.family
staff was soo good... as well as room was well cleaned . It was nice place to stay ... with more of home atmosphere. Food was also good
Room: Deluxe Room (A.C)
1.0
Very poor experience.
pradeep.business
The receptionist was very ill mannered. Even don't know how to reply a guest. There is no place of such personality in hospitality or hotel industry. The bed was very uncomfortable even I couldn't sleep over night. There was heigene problem too. Over all ever borst hotel experience.
Room: Semi Deluxe Room (Air-Cooled)
3.0
Average Stay
harpreet s.family with 1 kid
Hotel was not clean, the they were starting the generator after 30 mins of power cut. Poor backup of electricity. Service very very slow, they were taking 30 mins even to serve water. Worst stay .
Room: Semi Deluxe Room (Air-Cooled)
Hotel Swagat
Dear Valued Guest,thank you for bringing this to our attention. We regret that your stay did not meet expectations. Extremely Sorry. Our team is already looking into the matter to ensure a better experience next time. We’d love the opportunity to host you again and provide the service you deserve.
1.0
Terrible Stay
shivam r.couple
hotel is very bad, and support staff is very rood behaviour. I never go this hotel again.I suggest no one go there anymore.Hotel is in the market and street is so narrow 😔
Room: Royal Suite (Executive Room)
Hotel Swagat
Dear Valued Guest,thank you for bringing this to our attention. We regret that your stay did not meet expectations. Our team is already looking into the matter to ensure a better experience next time. We’d love the opportunity to host you again and provide the service you deserve.
4.0
Stay Experience
siddharth s.solo
Experience was okay. Food was average. Location was in middle of market so parking could be an issue.
Room: Deluxe Room (A.C)
1.0
No entry’s allowed with cupple
sunil k.couple
I’m staying here, this is my life very bed experience in this hotel. No entry with cupple. I’m not staying here next time
Room: Deluxe Room (A.C)
Hotel Swagat
Dear Valued Guest, Thank you for bringing this to our attention. We are truly sorry that your stay did not meet expectations. Our team is already looking into the matter to ensure a better experience next time. Please note, as part of our hotel policy, we do not provide entry to unmarried couples in the same room. We apologize for any inconvenience this may have caused. We’d love the opportunity to host you again and provide the service you deserve.
1.0
Terrible Stay
naveen u.
This hotel deserves a no star rating worst experience very old and poor interior toilet very dirty greaser is not working staff behavior is very worst especially reception guy rooms are bad smell i am never visit again mmt please remove these kinds of hotel
Room: Deluxe Room (A.C)
Hotel Swagat
Dear Valued Guest,thank you for bringing this to our attention. We regret that your stay did not meet expectations. Our team is already looking into the matter to ensure a better experience next time. We’d love the opportunity to host you again and provide the service you deserve.
2.0
Poor stay
satendra s.solo
Room no. 106 - the condition of the hotel room was very bad, the fan was not working properly, the cooler was just looking for a bed whose air was sitting directly on the head, there was not even a blanket and only a single sheet was there to wear it, over night mosquito in the room the wiring of light switch board was open, and here main current could be applied, there was no provision of hot water in the bathroom,
Room: Semi Deluxe Room (Air-Cooled)
Hotel Swagat
Dear Valued Guest,thank you for bringing this to our attention. We regret that your stay did not meet expectations. Our team is already looking into the matter to ensure a better experience next time. . We’d love the opportunity to host you again and provide the service you deserve.
3.0
Average Stay
fazlurehman b.
Ok
Room: Deluxe Room (A.C)
5.0
Excellent Stay
ravi s.business
overall good. The accommodation is good . The room service is better and the room is also good. 👍 .
Room: Royal Suite (Executive Room)
Hotel Swagat
We sincerely thank you for staying with us, Sir. Hosting you was a real pleasure! We hope your stay was both comfortable and enjoyable. Please do visit us again — we’d be delighted to host you again soon.
2.0
Disappointed...
gaurav a.business
Mosquito Overnight......Used Towel, cleaning problem.....Dirty Bedsheet .... Electricity Problem
Room: Royal Suite (Executive Room)
Hotel Swagat
Dear Gaurav Ji,thank you for bringing this to our attention. We regret that your stay did not meet expectations. Our team is already looking into the matter to ensure a better experience next time. We’d love the opportunity to host you again and provide the service you deserve.
2.0
Poor Stay
ashraf a.business
No hot water, room no clean, tv set up box not recharge, launguage behaviour is very poor, location not clear
Room: Royal Suite (Executive Room)
Hotel Swagat
Dear Ashraf Ji,thank you for bringing this to our attention. We regret that your stay did not meet expectations. Our team is already looking into the matter to ensure a better experience next time. We’d love the opportunity to host you again and provide the service you deserve.
2.0
Not a good hotel
devansh v.business
business1 showers is not there in washroom. 2. Towels are not provided room. 3. Air conditioner is not working properly. 4. Bed is too low quality. 5. Blanket is too dirty. 6. Not well maintened. 7. Not provide complementary water. 8. Do not have any clearnance in the room
Room: Deluxe Room (A.C)
Hotel Swagat
Dear Devansh Ji, thank you for bringing this to our attention. We regret that your stay did not meet expectations. Our team is already looking into the matter to ensure a better experience next time. We’d love the opportunity to host you again and provide the service you deserve.
4.0
Good property
abhijeet s.couple
Descent snacks and simple sober food. Good amenities. Wifi was missing, test everything was good. Recommended lower price for this property
Room: Deluxe Room (A.C)
Hotel Swagat
We sincerely thank you for staying with us, Sir. Hosting you was a real pleasure! We hope your stay was both comfortable and enjoyable. We have arranged the WiFi in the property now. Please do visit us again — we’d be delighted to host you again soon.
4.0
Good Stay
peeyush k.
The room was clean and comfortable
Room: Deluxe Room (A.C)
Hotel Swagat
We sincerely thank you for staying with us, Sir. Hosting you was a real pleasure! We hope your stay was both comfortable and enjoyable. Please do visit us again — we’d be delighted to host you again soon.
3.0
On average
suraj p.business
Achcha hai achcha hai thee k hai food bus nahin hai fooding face hotel ko work karna chahie. Bake sab thee k hai staff achcha hai room service acchi hai
Room: Royal Suite (Executive Room)
Hotel Swagat has replied on Tue Oct 10 11:57:14 IST 2023
Thank you so much Sir for your review. We would definitely work on what you suggested.
1.0
Dirty 🤢 & no Amity
vivek f.business
Their hotel areas were too dirty especially the washroom..when I booked the room that time clearly maintained it is with AC but after check in I'm surprised there was no AC. There was the name of the AC an too sounds making machine name of cooler.
Room: Semi Deluxe Room (Air-Cooled)
5.0
A nice and cool stay
parag a.family
Very good for business stay location is very good
Room: Royal Suite (Executive Room)
Hotel Swagat has replied on Wed May 10 08:42:23 IST 2023
Dear Mr. Agnihotri, Thanks for sharing your feedback.It has been our pleasure to serve you, and we look forward to continuing to do so.
5.0
Excellent
ravi s.family
Excellent accommodation isuch a feel so happy
Room: Semi Deluxe Room (Air-Cooled)
Hotel Swagat has replied on Thu May 04 11:30:27 IST 2023
Thank you so much for your review. We promise to give you a comfortable stay always.
