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Review Of Hotel Surya

Gulabara, Chhindwara

    User Rating & Reviews

    • everyone
    • couple
    • family
    • solo
    3.2
    Good

    26 Ratings, 16 Reviews

    excellent
    23%
    very good
    12%
    average
    38%
    poor
    19%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 3
    • 2
    • 3
    • 2
    • 1
    • 5
    • 3
    • 5
    • 2

    Rating Categories

    • Location3.8
    • Cleanliness3.7
    • Room3.4
    • Value For Money3.5
    • Facilities3.3
    • Hospitality3.6
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    This property has a prime location near the bus stand and offers good food and a generally helpful staff. Guests enjoyed the spacious rooms, cleanliness, and comfort, making it a value-for-money stay. However, there were issues with old room conditions, insufficient power backup, room service, and maintenance like leaking bathrooms. Some guests expressed dissatisfaction regarding the responsiveness of management, especially concerning room upgrades and billing queries. Overall, it’s a mixed bag, reflecting both positives and negatives.

    Sort by:

    Positive first
    3.0

    Average Stay

    rakesh k.

    Average

    Travel Month: Mar 2024 (7-Night Stay)

    Room: Non Ac Room

    3.0

    Average Stay

    narendra b.couple

    Room space was good but bed quality so bad and fan sounds so irritate

    Travel Month: Dec 2019

    Room: Non Ac Room

    2.0

    Small rooms, blanket were not good, small bed

    yogesh k.family

    No power back up, bathroom water was leaking towards room

    Travel Month: Sep 2019

    Room: Non Ac Room

    3.0

    Average Stay

    virender k.solo

    Good food, good location, staff best wishes

    Travel Month: Feb 2019

    Room: Non Ac Room

    2.0

    Poor Stay

    aman.

    They gave us rooms, not the renovated ones. After humbly requesting and eager to pay the extra charges as well, they didn't change the room.

    Travel Month: Jan 2019

    Room: Non Ac Room

    5.0

    Good stay

    abhay d.

    It was a good stay. Room and bathroom are clean.
    It was a good stay. Room service was good. Room was clean. No disturbance.

    Travel Month: Sep 2018

    Room: Non Ac Room

    4.0

    Good

    jitesh a.

    Good hotel.

    Travel Month: Sep 2018

    Room: Non Ac Room

    5.0

    Good service provided

    abhi.group

    This is going to be my last booking with MakeMyTrip. Took 15 days for a date change. I requested a date change on 26th March 2018 for a hotel booking in July 2018. Initially they gave 72 hr resolution promise. But that's plain BS. Every time I had to call them myself to ask about update and every freaking time they asked to wait for 24 hrs. I had accepted their extra charges right away but they are utterly useless bunch of people sitting there. They don't write you email about the promises. If t

    Travel Month: Apr 2018

    Room: Non Ac Room

    3.0

    Hotel stay is good

    rajesh s.solo

    I stay in this hotel on my business trip. All other experience is good only when I checked out that time hotel manager did not cooperate me while I asked bill two hrs. Before checked out time. Although I cleared all the amount including food and other.

    Travel Month: Jun 2017

    Room: Ac Double Bed

    3.0

    Value for money

    ratnesh r.family

    I always prefer this hotel while I travel to Chhindwara because of two reasons 1. Familiarity with the hotel and it's location, staff etc 2. Cleanliness and service is good at cheap rates. So you get value for money.

    Travel Month: Mar 2017

    Room: Non Ac Room

    5.0

    Hotel is very good all services are very good

    surendra v.family

    Hotel is very good all services are very good hotel workers behavior are also good food is also very good log ding facility is also good and boarding is also good. Transport service is also very good I am happy with this hotel services and all .. I am satisfied ...

    Travel Month: Feb 2017

    Room: Non Ac Room

    3.0

    Average hotel for 1day

    shekhar c.solo

    Room are good but not clean so much and room service also not so good. Location of room is at right position, you can take bus and other public transport for moving in city. Overall good hotel and value of money.

    Travel Month: Dec 2016

    Room: Non Ac Room

    3.0

    Average enough for emergency stay

    shivraj.solo

    Location and service good. Old repainted room. Bathroom clean but not neat. Hot water in bathroom only after Sun shines. Before that bucket full on demand. Food is okay. Worth Only through make My Trip. Average for an emergency stay.

    Travel Month: Dec 2016

    Room: Non Ac Room

    1.0

    Service is very poor

    sanjeev.family

    Hotel location is good near by main bus stand but facility is not good. Food is also given order after execution not be done long time waiting for food but nothing any response at a time. Overall, service is very poor.

    Travel Month: Dec 2016

    Room: Non Ac Room

    4.0

    Hotel is good location

    govind v.solo

    Excellent hotel excellent staff wonderful food lovely view from room great comfort very well kept hotel. Recommend to go there“Wonderful location and view, comfortable rooms, well maintained. I strongly recommend this hotel.

    Travel Month: Nov 2016

    Room: Non Ac Room

    3.0

    It was over all a pleasant stay. Rooms were also well cleaned, the service of room keeping was also satisfactory.

    aishwarya s.solo

    It was over all a pleasant stay. Rooms were also well cleaned, the service of room keeping was also satisfactory. They served good food in the restaurant and very helping staff I would suggest one can try staying there

    Travel Month: Sep 2016

    Room: Non Ac Room

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