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Review Of Hotel Surabhi

Khailand Market, Ajmer | 1.5 km drive to Dargah Ajmer Sharif

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    2.4
    Average

    54 Ratings, 27 Reviews

    excellent
    13%
    very good
    19%
    average
    7%
    poor
    22%
    bad
    39%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 2
    • 1
    • 2
    • 3
    • 1
    • 2
    • 1
    • 5
    • 3

    Rating Categories

    • Location2.3
    • Cleanliness1.9
    • Room2.6
    • Value For Money2.3
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    Reviews Summary

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    This property has received numerous complaints, with cleanliness being a major issue—rooms and bathrooms are described as unclean and in poor condition. Guests reported a lack of essential facilities, such as tap and drinking water, while others highlighted safety concerns, including electric shocks from taps. The location is noted as inconvenient, surrounded by automobile repair shops, with limited nearby food options. Although the staff seemed helpful, many guests had a frustrating experience overall, making it hard to consider it a good choice.

    Sort by:

    Positive first
    2.0

    Poor Stay

    akhtar.

    Rigund may monay. Rifund may mo-nay

    Travel Month: Jan 2025

    Room: Standard Non AC Double Bed Room

    1.0

    Terrible Stay

    epi c.

    Not check in hotel. No room available this time reach

    Travel Month: Jan 2025

    Room: Standard Non AC Double Bed Room

    3.0

    Hotel Review

    business

    Average Hotel Hai Saf Sfai Bilkul Bhe Nahi Hai Bathrooms Me. Badbu Marte Hai. Baki 400-450 Rupees Tak Milta Hai To Best Hai.

    Travel Month: Sep 2024

    Room: Standard Non AC Double Bed Room

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    mohd f.

    Ok

    Travel Month: Nov 2023

    Room: Standard Single Bed Non ac

    1.0

    Terrible Stay

    sahil r.

    Terrible

    Travel Month: Mar 2023

    Room: Standard Double Bed Non Ac( Non Attach Bathroom)

    1.0

    Worst experience

    madhusudhan b.solo

    Don't ever book this hotel. My worst experience. Cleanliness 0/5. No tap water. No drinking water. I will i'll recommend not to book this hotel

    Travel Month: Feb 2023

    Room: Standard Single Bed Non ac

    2.0

    Poor Stay

    dushyant t.

    Cleaning was not perfect. When i touched tap while bathing it was giving electric current and enable to touch it and they knew all about it but didn't told me about it. It was horrible. I had to reach my exam centre at 6am so i check-out without scolding them but i told some sweeper all about it and he said still it is giving u current then i said if u know about why didn't u told me and you should have allotted me some other room after all that talk i left. I have told everything that happened to me.

    Travel Month: Feb 2023

    Room: Standard Non AC Double Bed Room

    2.0

    location was ok ok

    pooja p.couple

    location was full of automobile repair shop.

    Travel Month: Jan 2023

    Room: Standard Non AC Double Bed Room

    1.0

    Terrible Stay

    omprakash b.couple

    not cleaned room, bathroom was worst,geaser not working. bedsheet is in very bad dirty,unclean room

    Travel Month: Dec 2022

    Room: Standard Double Bed Non Ac( Non Attach Bathroom)

    4.0

    excellent hotel for the sty

    khan y.group

    When i will come ajmer always i stay hotel surabhi

    Travel Month: Nov 2022 (3-Night Stay)

    Room: Standard Double Bed Non Ac( Non Attach Bathroom)

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    mohammad e.

    Bedsheet was in very bad condition toilet was dirty but the which they have uploaded on mmt was totally different

    Travel Month: Oct 2022

    Room: Standard Double Bed Non Ac( Non Attach Bathroom)

    1.0

    Worst experience of my life, unhygienic and rude manager

    kishor k.solo

    I went there and room toilet was not working, unhygienic room with no facilities, no water, no dustbin anything. I asked to manager to get it clean, he said go to another hotel and talk to owner. No one came for cleaning even after asking. Worst hotel in ajmer.

    Travel Month: Jul 2022

    Room: Standard Single Bed Non ac

    4.0

    Quiet location, safe but inconvenient because of no presence of regular shops.

    arshad h.family

    Location was quiet and safe. It is just 10 minutes from the station. This is situated at khailand market which is a market for motor parts, grease, oils, etc. The location would turn up slightly inconvenient because there are no local tea shop, grocery shop, bakery, etc nearly. One will have to walk 10 minutes either ways to find something to eat, drink or buy regular stuff like cold drinks, cake, bread, butter, soap, shampoo, tea, coffee, chips, water, etc. But the hotel staff are quite helpful as they atheist call the chaiwala and arrange for tea. Zomanto and swiggy associated restaurants are very very expensive. It is recommended to have meals near the dargah as that is more reasonable.

    Travel Month: Jun 2022

    Room: Standard Non AC Double Bed Room

    4.0

    Good experience

    kajal g.family

    All i say it was good experience. Best deal in that amount. Staff was good.

    Travel Month: Jun 2022

    Room: Standard Non AC Double Bed Room

    5.0

    Location

    jai p.business

    Location is good, rest everything is so cool

    Travel Month: Apr 2022

    Room: Deluxe AC Double Bed Room

    • user photos
    • user photos
    • user photos
    1.0

    Poor poor poor poor

    sohail.group

    Very very very very very poor. Worst experience

    Travel Month: Sep 2021

    Room: Standard Double Bed Non Ac( Non Attach Bathroom)

    1.0

    Shady and dirty

    nidhi v.solo

    One of the dirtiest place i have ever come across! they don't understand what is cleaning. And there are no facilities like packaged drinking water or soap or food. Nothing at all. The place also looks shady. On its washroom door there was a number written

    Travel Month: Feb 2021

    Room: Standard Single Bed Non ac

    2.0

    Poor Stay

    harnam d.family

    No room service, 3rd class hotel, Dharamshalas are far much better than this hotel.

    Travel Month: Jan 2020

    Room: Deluxe AC Double Bed Room

    Hotel Surabhi has replied on Sat Jan 11 12:41:24 IST 2020

    Sorry for the inconvenience.

    1.0

    Terrible Stay

    sajid a.family

    There is a govt. Beer shop next to hotel, not so safe. Please don't book your room in this hotel.

    Travel Month: Dec 2019

    Room: Deluxe AC Double Bed Room

    Hotel Surabhi has replied on Wed Jan 08 00:59:55 IST 2020

    Sorry for the inconvenience.

    4.0

    Budget stay

    rahul n.loyalty-iconcouple

    Stay was reasonable. But Hotel cleanliness was an issue. Also Hotel crowd was not decent.

    Travel Month: Dec 2019

    Room: Deluxe AC Double Bed Room

    Hotel Surabhi has replied on Wed Jan 01 17:35:01 IST 2020

    Thanks for review and feedback. Please visit again we are waiting welcome back you in our Hotel. Positive feedback always motivate us to provide high level service and facility to our guest. Thanks and regards

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