The property is conveniently located close to the railway station and bus stand, making it easy for travelers. Guests appreciated the clean rooms and round-the-clock hot water availability. Food service received some positive mentions, although many expressed dissatisfaction with the bed quality and overall service, citing issues with linen and towels. Some guests faced unwelcome receptions and unresolved complaints, leading to an overall mixed experience. The ambiance is decent, but not all found it comfortable for a standard stay.