The property has received mixed reviews from guests. While some praised the clean and spacious rooms, friendly staff, and good food quality, many highlighted serious issues like poor maintenance, misleading photos, and lack of service. Several guests reported dirty bathrooms and unresponsive reception staff. Complaints about missing amenities, like functioning lifts and proper breakfast service, were common. Overall, the ambiance and cooperative staff were appreciated, but significant improvements are needed in management and cleanliness.