I recently had the displeasure of staying at apple paradise and it was by far the worst hotel experience i've ever had. First and foremost, the mattresses were absolutely filthy. It was clear they hadn't been cleaned in a long time, and i was deeply concerned about the hygiene standards. Sleeping on those beds was a nightmare. Adding to the discomfort, there were no dental kits provided. I had to go out and buy my own, which was incredibly inconvenient. For a hotel of this supposed caliber, basic amenities like this should be a given. To make matters worse, there was no complimentary water available. It's a basic necessity, and not having it readily available in the room was unacceptable. The service was abysmal. Staff were unresponsive and unhelpful, making the entire stay even more frustrating. Any requests or concerns we had were either ignored or met with indifference. In summary, apple paradise failed on all fronts. Dirty mattresses, lack of basic amenities, and terrible service made this the worst hotel experience i've ever had. I strongly advise looking elsewhere for accommodation.
Hotel Snow Leopard has replied on Sun Jun 16 07:05:58 IST 2024
Thank you for writing here. But let me clarify something first. There are basic amenities like soaps, shampoo, conditioner, lotion and dental kit. What else did you get from other hotels? And about water, we provide 2 bottles in each room. And about the mattresses I will personally go and check.
And sorry if you faced some issues at our paradise.