Guests have highlighted several issues with this property. Many reported being given non-AC rooms despite booking AC ones, while others noted unclean rooms infested with cockroaches. Customer service complaints were common, with rude staff and poor communication during check-ins. Basic amenities like toiletries and working facilities were frequently missing. While some guests appreciated the proximity to transport and restaurants, the overwhelming sentiment reflects a lack of maintenance and cleanliness, making it less than desirable for many.