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Malviya Nagar, Bhopal
68 Ratings, 38 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guests have mixed feelings about this property. While some appreciate the friendly staff and convenient location, many complain about the lack of cleanliness, especially in bathrooms. Several reviews mention cockroaches and poor room maintenance. The food quality seems to need improvement, with complaints about extra charges for breakfast. Service inconsistencies and unprofessional staff behavior also stand out. Overall, while there's potential, the upkeep and customer care need significant enhancements.
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very unprofessional and rude behaviour from staffs
first I booked my room for three days...3-6 th .Then I noticed that rooms were not cleaned and AC was not working properly..The room staff didn't come even to clean the rooms.. secondly coming to food..Food is very costly in this hotel compared to other restaurants..I have ordered food for two days...I was charged 1100 rs..The food quality was not good as per price... Now coming to third point...The behaviour of hostel staffs are very bad..Even clearing the food bill, one of the staff accused me falsely that I had not paid 40rs...So unprofessional and rude behaviour from hostel staffs.
Room: Deluxe
Not worth the money
businessThe room was quite ok but the bathroom was terrible. There were no toiletries. The location is in the middle of city
Room: Super Deluxe
Good Stay
it was ok property my family stayed there for 4 Days . The staff was well behaved. The service was also good.
Room: Super Deluxe
Hotel Shree Palace has replied on Wed Jun 12 16:57:54 IST 2024
Dear Mr Ayush Pandey, Thank you for taking the time to write a review. We’re happy to hear that you enjoyed your stay, and we hope to see you again in the future.
Terrible Stay
businessThe washroom was very bad. It was used. There was urine dripping all around. There were cockroaches all around the room. There was no complimentary water or tea either. Front office staff!the behaviour is very bad. This hotel is not worthy.
Room: Deluxe
Hotel Shree Palace has replied on Tue Apr 16 16:23:04 IST 2024
Dear Mr Hayatullah Khan Sabri, We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed. Your satisfaction is of utmost importance to us, and we hope to regain your trust on a future visit.
Very bad hotel
businessVery bad experience smell hi smell in hotel room end dirty room also mosquito is also in room so very poor service
Room: Deluxe
Hotel Shree Palace has replied on Fri Feb 09 16:53:06 IST 2024
Dear Mr Ankit Tomar, I'm extremely sorry that your experience did not match your expectations with us. It is so disheartening to See our valued guests unsatisfied with our services. Surely we will work upon your feedback to ensure a better experience in the future.
Poor Stay
They change more then enough for the room when you book a room be careful they show wrong room details accordingly they actual. And clean was average. If you want a room in that area there are many other options are available like sarthak hotel i stay in that hotel with my family they provide good services compare to that worst hotel.
Room: Deluxe
Hotel Shree Palace has replied on Fri Feb 09 16:49:24 IST 2024
Dear Mr Prashant Singh, Thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced, and we hope to make this right. We hope you give us another chance soon, so we can share a more positive experience.
waste of money 💵. Unprofessional behavior, Very Disappointed 😥, 👎
Room clean nhi tha, room sarvice jesa kuch nhi hai waha. bed sheet, bed bhi clean nhi karte hain, Room me sye smell a rahi thi, Unsafe hotel lag raha tha, late check out Karne par bhi pura Charge kar lete hain. Helpful nhi hai chackout time hone par extra charges laga dete hai extra time nhi dete hain. Room with breakfast book Kiya tha, breakfast nhi diya. Uper sye extra charges dena padha. Agar morning me jaldi jana hai to hotel staff breakfast nhi deta hai.. Very unprofessional Staff. Unprofessional Staff hai, waste of money 💵. Very Disappointed. 😔
Room: Deluxe
Hotel Shree Palace has replied on Tue Jan 16 17:15:36 IST 2024
Dear Ms Anjani Sharma, room was uncomfortable or unattractive. We sincerely regret that your experience was less than perfect. We care deeply about our guest and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.
Vacation
Value for money stay. Very convenient location and friendly staff. Flexibility in check in and check out timings
Room: Deluxe
Hotel Shree Palace has replied on Sat Nov 18 17:41:04 IST 2023
Dear Mr Anshul Singh, Thank you so much for your kind words! We’re glad you enjoyed your stay with us, and we hope to see you again soon.
Good Stay
They were extremely accommodating and allowed us to check in early at like 9. 30am. We got to hotel super early and i didn’t wanna wait. So this was a big plus. The sevice was exceptional as well. Would definitely send a friend there.
Room: Deluxe
Hotel Shree Palace has replied on Wed Oct 11 17:33:36 IST 2023
Dear Mr Raj Bharti, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering of your needs as much as you enjoyed your stay. Take care!
Bed
Staff very bed and not helpful booking amount paid but extra charge liya gaya miss behaving hotel staff night shift
Room: Deluxe
Hotel Shree Palace has replied on Wed Oct 11 17:34:54 IST 2023
Dear Mr Deepak Lakhere, Thank you for reporting this issue. We would like to look into it .Apologies for inconvenience caused"
Terrible Stay
1
Room: Deluxe
Hotel Shree Palace has replied on Sat Oct 21 17:27:14 IST 2023
Dear Mr Harsh Gupta, I would like to bring you my sincere apologies for the inconvenience you may have experienced in this regard.I hope you visit again and give us a chance for improvement.
Invoice issue
As mentioned room rent was rs +taxes, but i am not getting this invoice. It would be a complete loss to me as for rent above rs 1000 gst is mandatory. Despite providing employer gst number i couldn't get gst invoice. So i humbly request you to kindly send me rs +gst bill as soon as possible.
Room: Super Deluxe
Hotel Shree Palace has replied on Tue Sep 12 11:23:39 IST 2023
Dear Mr Deepak Sharma, Thank you for reporting this issue. We would like to look into it .Apologies for inconvenience caused"
Excellent Stay
Thanks
Room: Deluxe
Hotel Shree Palace has replied on Mon Jul 24 01:57:50 IST 2023
Happy to serve you 🙂
Terrible Stay
The toilet was not clear. Even the bed was not clear. No wifi in first floor. Reception person was not cooperative
Room: Deluxe
Hotel Shree Palace has replied on Sat May 13 19:33:59 IST 2023
Sorry for inconvenience, assuming proper service next time
Fake breakfast
No proper breakfast is there, charging very high
Room: Super Deluxe
Hotel Shree Palace has replied on Sat May 13 19:36:38 IST 2023
Sorry for the inconvenience, we serve paratha/poha/sandwich/veg. Cutlet, etc with tea/coffee.
Poor Stay
Stay was not upto the mark. Did not keep up the standards of a 3-stqr hotel. Room was congested. Did not feel safe and secure. Some items in the breakfast were charged, but it was not told to us prior to ordering
Room: Deluxe
Hotel Shree Palace has replied on Sat May 13 19:37:21 IST 2023
Sorry for that, will improve our service.
Not For Family
familyit is a typical Oyo hotel where rooms are very dirty and people are drunk and always partying here. staff was cooperative but not recommended for family stays. beware the rooms are very dirty and doesn't look like the images at all.
Room: Deluxe
Hotel Shree Palace has replied on Sat May 13 19:39:25 IST 2023
Sorry for the inconvenience, management has been changed and things are improving. Plz, allow us to serve you
Room size
businessRoom siz is small but price is accordingly your budget you can choose
Room: Deluxe
Hotel Shree Palace has replied on Thu Aug 17 17:42:25 IST 2023
Dear Mr Harsh Matharu, Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Excellent
When I will come Bhopal, I will stay Shree Palace Hotel.
Room: Deluxe
Hotel Shree Palace has replied on Sun Mar 08 09:04:34 IST 2020
Thanks, sir.
Nice food and stay
businessNice stay with wonderful food
Room: Deluxe
Hotel Shree Palace has replied on Sun Mar 08 09:05:10 IST 2020
THX very much sir
Peer Gate Area
Shymala Hills
Gulmohar Colony
Maharana Pratap Nagar
Prempura
Bhopal
Sehore Rd
Vidisha
Sindhi Colony
Gulmohar Colony
Karond
Kolar Road
Salaiya
Chuna Bhatti
Kasturba Nagar
Baghmugalia
Kolar Road
Baghmugalia
Bhopal
Zone - 2
Kolar Road
Baghmugalia
Zone - 2
Habib Ganj
Kolar Road
Zone - 2
Karond
Prempura
Ayodhya Bypass
