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Kotwali, Varanasi | 1.6 km drive to Kashi Vishwanath Temple
243 Ratings, 128 Reviews
Last 10 Customer Ratings (Latest First)
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Average Stay
The location was average. The doors of all the rooms were difficult to open. keys were not working properly in one of the rooms. Complaint given but didn't give proper service. Room service was not good.
Room: Club Room|Premium Room
Terrible Stay
I will not recommend this hotel to anyone. 1. Location is disadvantage, not very safe location for families. 2. Food is terrible. 3. Staff is arrogant. 4. unlimited mosquitoes. 5. Tarrif isn't justified based on Hotel condition, location & service. 6. Only good thing is their Rooms are big & nicely maintained.
Room: Premium Room
Hotel Satya Inn has replied on Sat Jul 05 17:15:58 IST 2025
Thank you for taking the time to share your honest feedback. We’re truly sorry to hear that your experience did not meet your expectations, and we sincerely apologize for the inconveniences you faced during your stay. Your concerns regarding location, food quality, staff behavior, and overall value for tariff are taken very seriously. Please be assured that we are reviewing each of these points with our team to identify areas for improvement. Guest comfort and safety are our top priorities, and we deeply regret any discomfort you may have experienced. We do appreciate your recognition of our spacious and well-maintained rooms. While we regret that the overall experience fell short, we hope to have an opportunity in the future to serve you better and regain your trust.
Excellent Stay
Nice decent hotel and food was good, cleaned and big rooms with all necessary arrangements. It was s great stay
Room: Premium Room
Hotel Satya Inn has replied on Sat Jul 05 17:17:21 IST 2025
Thank you for your kind words and positive feedback. We're glad to hear that you had a pleasant stay and appreciated the cleanliness, spacious rooms, and quality food. It's always our aim to provide a comfortable and well-arranged environment for our guests. We truly value your support and look forward to welcoming you again in the future.
Inconsistency in Service to Guests
Mostly, this property is engaged in Banquet parties leading to average restaurant and house keeping to the guests in rooms. Few people only, like Mr. Aayush Jaiswal are professionally trained rest not.
Room: Premium Room
Hotel Satya Inn has replied on Sat Jul 05 17:18:57 IST 2025
Thank you for sharing your feedback. We appreciate your observations and regret to hear that certain aspects of your stay did not meet your expectations, particularly regarding restaurant service and housekeeping during banquet events. Please be assured that we are continuously working to balance our banquet operations with the comfort and experience of our in-house guests. We’re glad to know that Mr. Aayush Jaiswal left a positive impression through his professionalism, and your acknowledgment of his efforts is truly appreciated. Your comments are valuable to us, and we will use them to further train and strengthen our team to ensure consistent service across all departments. We hope to have the opportunity to serve you better in the future.
Excellent Stay
Great place in that area to stay with family. Really satisfying experience hotel staff are quite good, polite and behaviour is supportive the location is good from the railway station and airport
Room: Premium Room
Hotel Satya Inn has replied on Sat Jul 05 17:20:36 IST 2025
Thank you for your kind and thoughtful feedback. We're delighted to know that you had a satisfying experience during your stay with us. It’s wonderful to hear that our staff’s polite and supportive behavior, along with our convenient location near the railway station and airport, contributed positively to your visit. We truly appreciate your recommendation and look forward to welcoming you and your family again soon.
Average Stay
Service is not good, wash room flash is not working, ac is also not working properly, tooth brush and pest is missing in wash room
Room: Club Room
Hotel Satya Inn has replied on Sat Jul 05 17:21:37 IST 2025
Thank you for bringing these issues to our attention. We sincerely apologize for the inconvenience you experienced during your stay. The concerns you’ve mentioned regarding the washroom, AC, and missing amenities are not reflective of the standards we aim to maintain. We take such feedback seriously and will address these matters with our housekeeping and maintenance teams to ensure prompt corrective action. Your comfort is important to us, and we regret that we fell short in delivering the experience you expected. We appreciate your feedback and hope to have the opportunity to serve you better in the future.
Tour with family.
Lovely hotel lovely hotel and staff. Delicious food. Neat and clean. Big room. Very well behaved staff.
Room: Premium Room
Hotel Satya Inn has replied on Sat Jul 05 17:23:12 IST 2025
Thank you for your kind words and positive feedback. We're delighted to hear that you enjoyed your stay, appreciated the cleanliness, spacious rooms, and found our staff courteous and the food delicious. Your satisfaction is our top priority, and your encouraging words mean a lot to the entire team. We look forward to welcoming you again soon for another pleasant stay.
Excellent Stay
The hotel is clean and prioritizes hygiene. Food was good. In short we enjoy the stay and hospitality offered by the hotel management
Room: Premium Room
Hotel Satya Inn has replied on Mon Oct 14 14:29:01 IST 2024
Thank You so much for your value-able Feedback I hope next stay your in Hotel Satya Inn We Ready to serve You better service
Stay near kotwali
familyAverage stay at bazar location but near to important location of vishwanath temple and ghats. Affordable and decent stay. Don’t expect beyond what you’re paying.
Room: Premium Room
Hotel Satya Inn has replied on Sun Sep 22 13:52:41 IST 2024
Dear Guest, Greetings of the day ! Thank you so much for sharing your valuable feedback & comments. We are extremely happy that you liked our hotel ambience & environment. Definitely will convey your appreciation to our teammates. We continuously look forward to serve you again in our hotel on all your Varanasi visit or tours. Warm Regards, Shiv Ji Prasad General Manager Hotel Satya Inn
Hotel refusal to give gst invoice
businessHotel is refusing to give a gst invoice which is critical for my reimbursement. Not make my trip is unable to provide the same on behalf of the hotel
Room: Premium Room
Hotel Satya Inn has replied on Mon Oct 14 14:35:30 IST 2024
Thank You so much for your Feedback sir But let i tell You That From MMT side booking comes in hotel then we can't provide bill Because MMT is responsible for the bill
Poor Stay
Hotel hygiene was not good, location also too far
Room: Club Room
Hotel Satya Inn has replied on Sat Jul 05 17:24:06 IST 2025
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations, particularly regarding hygiene and location. Cleanliness and guest comfort are extremely important to us, and we regret any shortcomings in this regard. Your comments have been shared with the concerned teams to ensure necessary improvements are made. We appreciate your input and hope to have the opportunity to serve you better in the future.
Excellent Stay
Very comfortable stay, very tasty food, good services. Locality was not good for us because that was muslim area but overall stay was good.
Room: Premium Room
Hotel Satya Inn has replied on Sun Sep 22 13:54:02 IST 2024
Dear Guest, Greetings of the day ! Thank you so much for sharing your valuable feedback & comments. We are extremely happy that you liked our hotel ambience & environment. Definitely will convey your appreciation to our teammates. We continuously look forward to serve you again in our hotel on all your Varanasi visit or tours. Warm Regards, Shiv Ji Prasad General Manager Hotel Satya Inn
Good Stay
nice facility overall nice đź‘Ť primises
Room: Premium Room
Hotel Satya Inn
Thank you for your kind feedback. We're glad to hear you had a positive experience and appreciated our facilities and premises. Your support means a lot to us, and we look forward to welcoming you again soon.
Rooms and areareview.
The hotel was good however the area around was a bit uncomfortable situated in a muslim area which didn't gave a good vibe at all. The hotel room was not maintained in a good manner, the wall was cracked and the chair dirty. I didn't found that the bedsheets and blanket cover was changed after the previous guests checkout. Water bottle provided was only 2 small ones at a time and had to purchase from the restaurant which was costly.
Room: Club Room
Hotel Satya Inn has replied on Sun Sep 22 13:54:39 IST 2024
Dear Guest, Greetings of the day ! Thank you so much for sharing your valuable feedback & comments. We are extremely happy that you liked our hotel ambience & environment. Definitely will convey your appreciation to our teammates. We continuously look forward to serve you again in our hotel on all your Varanasi visit or tours. Warm Regards, Shiv Ji Prasad General Manager Hotel Satya Inn
Hotel emloyes very cooperative veryhonestl
familyStay very comfortable nearto temple easy to kashi viswanath temple transport hotel service very satisfactory
Room: Premium Room
Hotel Satya Inn has replied on Sat Jul 05 17:28:58 IST 2025
Thank you very much for sharing your positive experience with us. We are delighted to hear that you found your stay comfortable and appreciated our convenient location near the Kashi Vishwanath Temple. Being close to such a significant landmark, along with easy access to transport, is something we strive to offer our guests to enhance their overall experience. It is also encouraging to know that our hotel services met your expectations and contributed to a satisfactory stay. At Hotel Satya Inn, we are committed to providing a welcoming and convenient environment for all our guests, whether they are visiting for pilgrimage, leisure, or business. Your feedback motivates us to continue maintaining high standards in hospitality, cleanliness, and guest support. We sincerely look forward to the opportunity to welcome you back in the future and ensure your stay remains just as comfortable and enjoyable.
Good Stay
familyStay was good. Staffs are co operative. Food options are limited for south indians. Hot water was not heating up! overall a nice stay! location was excellent.
Room: Premium Room
Hotel Satya Inn has replied on Sat Jul 05 17:31:36 IST 2025
Thank you for taking the time to share your experience with us. We are pleased to hear that you had a good stay overall and found our staff to be cooperative and helpful. We appreciate your kind words about our location and are glad it added convenience to your visit. However, we regret the inconvenience caused by the limited food options for South Indian cuisine and the issue with the hot water supply. We take your feedback seriously and will work on expanding our menu variety to better cater to diverse preferences. Additionally, we will have our maintenance team promptly look into the hot water issue to ensure it is resolved for future guests. Your insights are valuable to us as they help improve our services and guest experience. We hope to welcome you again soon and provide an even better stay next time.
Nice and pleased stay
familyRoom was spacious, well maintained and clean. Restaurant offers wide variety with delicious breakfast, lunch and dinner. Hotel location is good nearby all the temples and ghats. Hotel ticks all the boxes for cleanliness, comfort and great food within budget
Room: Premium Room
Hotel Satya Inn has replied on Sat Jul 05 17:33:12 IST 2025
Thank you for your wonderful feedback. We are delighted to hear that you found our rooms spacious, well-maintained, and clean, and that you enjoyed the variety and quality of food in our restaurant. It’s great to know that our convenient location near temples and ghats added value to your stay. At Hotel Satya Inn, we strive to provide a comfortable and pleasant experience for all our guests, and your kind words affirm our efforts. We truly appreciate your recognition of our cleanliness, comfort, and budget-friendly offerings. We look forward to welcoming you again on your next visit to Varanasi.
Excellent Stay
Location of property excellent. Very close to kaal bhairav mandir. Food was very tasty. Staff at reception was very helpful. We got room cleaning service even after we came back at night. Overall service is praiseworthy. Market is just around this hotel and you will get everything you want. We enjoyed our stay very much.
Room: Club Room
Hotel Satya Inn has replied on Sat Jul 05 17:34:48 IST 2025
Thank you for sharing such a detailed and positive review. We are delighted to hear that you enjoyed your stay and appreciated our excellent location near Kaal Bhairav Mandir. It’s wonderful to know that the tasty food, helpful reception staff, and attentive room cleaning service contributed to a memorable experience for you. We take pride in providing comprehensive services and ensuring our guests have easy access to nearby markets and amenities. Your kind words about our team and overall service mean a lot to us. We look forward to welcoming you again and providing another enjoyable stay in the future.
Service not so good
The hotel was good but the common washrooms were not very clean. And staff also wasnt very cooperative.
Room: Premium Room
Hotel Satya Inn has replied on Sat Jul 05 17:35:43 IST 2025
Thank you for your valuable feedback. We’re glad to hear that you found the hotel overall satisfactory. However, we sincerely apologize for the cleanliness issues in the common washrooms and the uncooperative behavior of our staff that you experienced. Please be assured that we take your concerns seriously and will address these matters with our housekeeping and team members to improve our service standards. Your comfort and satisfaction are important to us, and we hope to have the opportunity to provide you with a better experience in the future.
Good Stay
The rooms are tidy and comfortable. It's a decent place to stay. Food quality is good. We can customise food and let them know our preference. The staff is good and friendly. Just giving 4 because there's always room for improvement.
Room: Premium Room
Hotel Satya Inn has replied on Sat Jul 05 17:36:47 IST 2025
Thank you for your thoughtful review. We’re pleased to hear that you found the rooms tidy and comfortable, enjoyed the food quality, and appreciated the flexibility in customizing your meals. It’s also great to know that our staff made a positive impression with their friendliness and service. We truly value your feedback and your constructive note about room for improvement. Rest assured, we are continuously striving to enhance our services to provide an even better experience for our guests. We look forward to welcoming you back and exceeding your expectations on your next visit.
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