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Review Of Hotel Sartaj

Main road, Ranchi | 2.7 km drive to Nucleus Mall

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.3
    Excellent

    88 Ratings, 43 Reviews

    excellent
    53%
    very good
    31%
    average
    9%
    poor
    5%
    bad
    2%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 4
    • 2
    • 5
    • 5
    • 4
    • 5
    • 5
    • 5

    Rating Categories

    • Location4.2
    • Cleanliness4.2
    • Room4.5
    • Value For Money4.1
    • Food4.0
    • Security2.6
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Nice ambience and well-maintained property with cooperative staff.
    • Rooms are spacious, clean, and hygienic with prompt room service.
    • Good food quality with delicious meals available.
    • Safe location on the main road, easily accessible transport options.
    Read more

    Sort by:

    Positive first
    4.0

    Ranchi trip

    shabbir a.solo

    Prime location, good food, and prompt service. Overall, a comfortable and value-for-money budget hotel in Ranchi.

    Travel Month: Nov 2025

    Room: Deluxe Ac Room

    2.0

    Very Bad reviews & Totally ruined of Money

    rustam a.family

    Room Furniture not Good. The bed mattress is not good. 2 No Single Bed provided by property owner just like the Bachelor Dormitory. Total Ruined of Money .

    Travel Month: Jun 2025

    Room: Deluxe Ac Room

    5.0

    Nice hotel

    vinod.couple

    Nice hotel with good facilities and good staff. The car parking are needs to be little better but overall a vey good hotel.

    Travel Month: Apr 2023

    Room: NON AC Room

    Hotel Sartaj has replied on Sun May 14 08:51:21 IST 2023

    Thank you so much sir. Your valuable feedback means a lot to us. Hope to serve you again. Keep visiting.

    5.0

    Excellent Stay

    prakash k.

    Thanks makemytrip

    Travel Month: Apr 2023

    Room: NON AC Room

    Hotel Sartaj has replied on Sat May 06 12:19:50 IST 2023

    Thank you so much sir your valuable feedback means a lot to us. Hope to serve you again. Keep visiting

    4.0

    Good Stay

    dr z.family

    4

    Travel Month: Apr 2023

    Room: NON AC Room

    Hotel Sartaj has replied on Sat Apr 08 06:40:28 IST 2023

    Thank you so much sir your valuable feedback means a lot to us hope to serve you again keep visiting

    3.0

    Average Stay

    debasish m.

    old floor room with damp ceiling...hot and cold water tap not working properly. there good room service but tv connections not working. bed is rough 'not comfortable. extra bed taken for 2plus 1 children. overall not ok. not good room

    Travel Month: Mar 2023

    Room: NON AC Room

    Hotel Sartaj has replied on Wed Mar 15 11:10:40 IST 2023

    Thanks for your valuable feedback sir. We will surely look into all the maintenance part required. Hope to serve you better in your next visit.

    4.0

    Spacious and quite room

    vibhuti k.solo

    The room was very spacious for 2 guest with all furniture and facilities available. It is located in well connected area where one can enjoy the shopping experience.

    Travel Month: Feb 2023

    Room: NON AC Room

    Hotel Sartaj has replied on Tue Mar 07 10:45:46 IST 2023

    Thank you so much sir. Your valuable feedback means a lot to us. Hope to serve you again keep visiting

    4.0

    Sartaj hotel & restaurant

    lalit o.group

    I am to say that the hotel finishing is not upto the required level as this hotel is situated at prime location on main road ranchi.

    Travel Month: Feb 2023

    Room: NON AC Room

    Hotel Sartaj has replied on Thu Feb 23 18:47:18 IST 2023

    Thank you so much sir. Your valuable feedback means a lot to us. We will surely get done rhea required updations. Hope to serve you again. Keep visiting

    4.0

    My review on sartaj

    saikat b.family

    Good location.nice ambience. Excellent housekeeping. Satisfied.

    Travel Month: Dec 2022

    Room: NON AC Room

    Hotel Sartaj has replied on Wed Jan 11 08:31:21 IST 2023

    Thank you so much sir. Your valuable feedback means a lot to us. Hope to serve you again. Keep visiting.

    5.0

    Excellent Stay

    shitikantha d.loyalty-icon

    The rooms were clean 4. 5/5. Cost was affordable 5/5. Food was good 4. 5/5. Staffs behavior 4/5. No. Thanks

    Travel Month: Dec 2022

    Room: NON AC Room

    Hotel Sartaj has replied on Sun Dec 18 12:15:05 IST 2022

    Thank you so much sir your valuable feedback means a lot to us hope to serve you again keep visiting

    3.0

    Average Stay

    sanjeev k.loyalty-icon

    The rooms in the hotel were good. But the service was not upto the mark. The service did not compliment the good rooms it had. The front desk receptionist was not prepared for our arrival, he was taken aback when we arrived and we showed our booking confirmation voucher. We had booked two rooms which was also mentioned in the booking voucher and initially we were given one room for four people, on further insistence we were given the two rooms. Further, the hotel staff took about one hour or so to prepare our breakfast and the front desk receptionist took no step what so ever to expedite my order even when i expressed my concern about us being late and the breakfast taking a long time to reach.

    Travel Month: Nov 2022

    Room: NON AC Room

    Hotel Sartaj has replied on Sun Dec 18 12:17:11 IST 2022

    Thank you so much sir. Your valuable feedback means a lot to us. Extremely sorry for the inconvenience caused. Will correct. Hope to serve you again keep visiting

    2.0

    Lacks cleanliness

    roushan k.business

    The bathroom and the bed sheets were dirty. To some extent repulsive also

    Travel Month: Aug 2022

    Room: NON AC Room

    Hotel Sartaj has replied on Thu Aug 25 11:55:40 IST 2022

    We are extremely sorry sir, we will take care utmost. And see to it that it never happens in future with any guest. Give a second chance sir. Hope to serve you again. Keep visiting.

    5.0

    Staff

    ankit k.family

    Very polite, cooperative and helpful staff. Good service

    Travel Month: Jul 2022

    Room: NON AC Room

    Hotel Sartaj has replied on Sun Jul 24 07:25:32 IST 2022

    Thank you so much sir. Your valuable feedback means a lot to us. Hope to serve you again. Keep visiting.

    5.0

    Good location and hygiene

    mirza s.business

    This hotel is on the main road near ikra masjid. All kind of transport available. Hotel staff are very cooperative. Rooms are spacious and food quality is good.

    Travel Month: Jun 2022

    Room: NON AC Room

    Hotel Sartaj has replied on Fri Jul 01 05:45:25 IST 2022

    Thank you so much sir. Your valuable feedback means a lot to us. Hope to serve you again. Keep visiting

    5.0

    Excellent services

    himanshu.loyalty-iconbusiness

    In cheap rate you will excellent service and food quality is also good and hygiene.

    Travel Month: Jun 2022

    Room: NON AC Room

    Hotel Sartaj has replied on Thu Jun 30 06:13:25 IST 2022

    Thank you so much sir. Your valuable feedback means a lot to us. Hope to serve you again. Keep visiting.

    1.0

    Terrible Stay

    parvinder p.

    Multiple unknown number followups spamming etc from hotel sartaj to take more money even after successful checkouts and clearing all dues from hotel

    Travel Month: May 2022

    Room: NON AC Room

    Hotel Sartaj has replied on Mon Jun 06 06:47:30 IST 2022

    We provide receipts for all payments by our customers. Which i m sure you don't have. Avoiding speaking over the calls is your dignity. You don't want to pay, fine, but do not repeat this with any other hotelier.

    5.0

    Good to stay

    kumar a.solo

    The location of the hotel is well suited for business class and office going. Once talk about food i must add you will be mesmerized by such a delicious food with ample amount of food and also the quality is at par. Hygiene and safety is also up to the mark.

    Travel Month: Apr 2022

    Room: NON AC Room

    Hotel Sartaj has replied on Sat May 07 11:59:25 IST 2022

    Thank you so much sir. Your valuable feedback means a lot to us. Hope to serve you again. Keep visiting

    4.0

    Nice stay

    neeraj.solo

    Good place to stay for short period

    Travel Month: Apr 2022

    Room: NON AC Room

    Hotel Sartaj has replied on Thu Apr 28 18:37:33 IST 2022

    Thank you so much sir your valuable feedback means a lot to us. Hope to serve you again. Keep visiting.

    3.0

    Better than lodge

    sumit r.family

    You get good food inside the hotel. Hotel staff is humble and listen to your issue. Breakfast is value for money. Hotel should pay attention on cleaning. There were cockroaches in the room. Bathroom is cleaned daily but still it remains dirty. I guess cleaning staffs aren't working properly. Drinking water isn't of r. O. It taste like direct supply water.

    Travel Month: Sep 2021 (3-Night Stay)

    Room: NON AC Room

    Hotel Sartaj has replied on Mon Sep 20 11:44:15 IST 2021

    Sorry for the inconvenience you had. We will surely check cleanliness. And make sure it's never repeated. Your valuable feedback will make us more cautious. Hope to serve you again. Keep visiting

    4.0

    Safe and hygienic

    payal k.family

    It was a comfortable stay. Everything was good.

    Travel Month: Jul 2021

    Room: NON AC Room

    Hotel Sartaj has replied on Sat Jul 24 16:16:00 IST 2021

    Thank you so much mam your valuable feedback means a lot to us hope to serve you again keep visiting

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