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Review Of HOTEL SARTAJ

Bhagat Singh Nagar, Dera bassi

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.7
    Average

    51 Ratings, 19 Reviews

    excellent
    16%
    very good
    14%
    average
    27%
    poor
    14%
    bad
    29%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 3
    • 1
    • 2
    • 3
    • 1
    • 5
    • 2
    • 2
    • 1

    Rating Categories

    • Location3.3
    • Cleanliness2.5
    • Room2.6
    • Value For Money3.0
    • Facilities3.8
    • Hospitality3.7
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the spacious rooms and good location of the property, making it easy to find for first-time visitors. The staff is noted as helpful, and room service gets positive mentions. However, many express dissatisfaction with cleanliness, unmaintained bathrooms, and inadequate facilities, including non-functional lights and dirty towels. Overall, the experience varies greatly depending on the room and services.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    dileep k.group

    pani ka bottle diya or na ac diya

    Travel Month: Jun 2025

    Room: Executive

    3.0

    Average Stay

    gaurav r.solo

    towel provided was dirty , so many mosquitoes in hotel room. bedsheet was tactfully used as upside down. room lights were not functional, only 2 lights operational. kitchen, when I visited inside, was very very dirty, as like railway toilet. R.O plant was disgusting, full of spider webs and dirt. overall a pathetic hotel. ,With smelly rooms,and choked washbasins. My room no. was 203. on 28,dec.2024.

    Travel Month: Dec 2024

    Room: Executive

    2.0

    Poor Stay

    anil b.

    1) bed sheet not cleaning 2) towel not cleaning 3) bathroom- shampoo basic not required enter the room 4) water bottle is not in room when i'm enter the room

    Travel Month: Oct 2024

    Room: Executive

    • user photos
    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    lovepreet s.

    Sartaj hotel did not provide ac, towel and 2 hours electric cut

    Travel Month: Aug 2024

    Room: Executive

    • user photos
    • user photos
    • user photos
    1.0

    No ac in one room and no clean room

    jeet b.family

    Very bad room and no clean room and no ac in room very bad facilities in hotel i m stay in hotel only 4 hours

    Travel Month: Apr 2024

    Room: Executive

    3.0

    Average Stay

    mukesh.

    Not good facilities

    Travel Month: Apr 2024

    Room: Executive

    5.0

    Excellent Stay

    sourav r.

    I booked a hotel through makemytrip application, in which I took a deluxe room but after reaching there the owner gave me an executive room, due to which I felt sad, so I contacted makemytrip and told him my problem, after that he gave me the room which I had booked, 🫶 thanks to makemytrip ❤️🤗

    Travel Month: Apr 2024

    Room: Deluxe Room

    1.0

    Terrible Stay

    ruchi.

    The experience of hotel sartaj is very bad, staff members of hotel are unmannerd it's my bade-st experience in this hotel

    Travel Month: Jul 2023

    Room: Executive

    5.0

    Excellent Stay

    sanjeev s.

    Excellent. Hi

    Travel Month: Apr 2023

    Room: Executive

    1.0

    Terrible Stay

    shubham k.

    room is uncleaned, dustbins are full whole room is smell washroom is uncleaned. no soap in washroom . charging plugs not working

    Travel Month: Apr 2023

    Room: Executive

    1.0

    Hygiene

    akashdeep s.group

    Room was really dirty , washroom was not cleaned at all. Sink was clogged. Tv was not working.

    Travel Month: Sep 2022

    Room: Executive

    3.0

    Safe

    raman j.group

    Staff no use musk

    Travel Month: Jul 2020

    Room: Deluxe Room

    4.0

    Rooms are well furnished

    ravinder b.couple

    Interior of the room is good and comfy. Bed sheets are well maintained and clean.

    Travel Month: Nov 2019

    Room: Deluxe Room

    • user photos
    1.0

    Bad experience

    rajiv k.group

    Very bad experience. Dirty place

    Travel Month: Jun 2019

    Room: Deluxe Room

    3.0

    Location good

    mahendra s.

    Good staff, charging plug is not working.
    Room bed is good, room service charge not clear some time less rupees some time high, bath shop is not good.

    Travel Month: Jan 2019

    Room: Deluxe Room

    4.0

    Room clean and food is very taste

    karam c.

    I stayed in hotel Sartaj. I like food very much and room service is excellent and room are spaces and room are clean.

    Travel Month: Dec 2018

    Room: Deluxe Room

    3.0

    Average Stay

    mahendra s.

    Room service charge extra, not fix money same time air-conditioner not good working.

    Travel Month: Sep 2018

    Room: Deluxe Room

    3.0

    Hotel location is good and but there is no parkin

    ravi k.couple

    Hotel is good and food is also fine parking facility required properly room was OK room service was good staff was good location of the hotel was very good no problem to find the hotel for them who visit first time to hotel

    Travel Month: Feb 2018

    Room: Deluxe Room

    2.0

    Value for money but can improve the cleanliness avoi

    aniruddh s.loyalty-iconsolo

    Room is too short and not cleaned properly. Good for single person only, not recommended for families Specifically with kids as bed is too short for three people. Staff is good and helpful but food is disgusting. Many good option outside for food.

    Travel Month: Feb 2018

    Room: Deluxe Room

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