*there is no cleanliness at all. - i have check in around 2:00am, from the receptions to the second floor where room allocated smells like a alcohol and cigarettes. *staff
- the guy who attend us at the time of check in he is behaves like drunk. It was very scary experience. Just because of too late i decides to stay there and manage but. *room cleanliness
-as soon as i entered in room the smell of alcohol is all over, The condition of the bed was very dirty, dust and stains were visible on the bed sheet. i saw ac and water heater mentioned in amenities, the water heater was completely malfunctioning while the ac was doing some cooling. In a cold place like igatpuri if hot water is not available even at 2:00 am who would dare to touch the water? i saw ac and water heater mentioned in amenities, the water heater was completely malfunctioning while the ac was doing some cooling. In a cold place like igatpuri if hot water is not available even at 2:00 am who would dare to touch the water? paying more than rs is this kind of service its not done here. -somehow i freshened up by using cold water and tried to switch off all the lights to sleep, but found that out of the lights in that room, i could switch off only two spot lights and the remaining six to seven lights were still on. When i inquired about this, i was told that the lights in the room i got were not switched off, on the contrary, the hotel management asked me to adjust and stay. It was just a ridiculous experience. - at the time of checkout at around 7am there was no one near the reception, even when called no one picked up. I had to leave the key at the reception and open the shutter of the hotel. I pray to god that no one should have such a horrible experience., this experience was absolutely horrible. I expect my money back. It was very late at night and took time out of fear but it was a very scary experience. I expect my money back.