The property is praised for its spacious rooms and good location, ideal for hiking enthusiasts. Some guests appreciated the serene natural surroundings and the helpfulness of certain staff members. However, cleanliness is a major issue, with numerous complaints about dirty washrooms, unwashed linens, and a lack of basic amenities like towels and toiletries. Food options are limited, and the service is generally considered subpar. While the management is cooperative, the overall maintenance and hygiene need significant improvement.